McDonald's

3.2
1107 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4890 Post Road, Cumming, GA
30040, United States

Hours

Reviews

3.2
1,107 reviews
5 stars
349
4 stars
214
3 stars
171
2 stars
94
1 star
279

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service, with many expressing frustration over the lack of urgency and professionalism from staff.

Food Quality

The quality of food was inconsistent, with some customers receiving cold or stale items, while others praised the freshness of their meals.

Cleanliness

While some reviews highlighted cleanliness and a well-maintained dining area, others reported dirty conditions and unkempt bathrooms.

Management Concerns

Several reviews mentioned unprofessional behavior from management, including yelling at staff and customers, which contributed to a negative dining experience.

Positive Staff Interactions

Despite the negative feedback, some customers noted pleasant interactions with certain staff members, indicating that there are employees who provide good service.
  • MW
    Malcolma Ward
    Nov 8, 2025
    1.0
    The people were k but the food was horrible
  • SM
    Sara Morua
    Nov 1, 2025
    1.0
    They gave us our drinks not filled to the top as they should’ve been. And the pineapple drink was listed as one of the monopoly play deals and we didn’t find any sticker with the cup.
  • TT
    Thao T
    Oct 15, 2025
    2.0
    My Big Breakfast this morning was good, but it was missing the syrup and butter for the pancakes and the utensils, which was disappointing. The food here is a hit or miss — sometimes fresh and other times stale.
  • NN
    Nic
    Oct 10, 2025
    1.0
    4/5 times they get your order wrong. Lazy workers and management. Terrible place
  • KC
    KEVIN CHUNG
    Oct 9, 2025
    1.0
    To go order. Filet O fish must have been microwaved multiple times. Bun was a hockey puck.

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's in Cumming, GA?

The restaurant is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it closes at 1:00 AM.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.