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McDonald's

3.2
(1124 reviews)

Business Details

4890 Post Road, Cumming, GA
30040, United States
(770) 886-3887
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4890 Post Road, Cumming, GA
30040, United States

Hours

Reviews

3.2
1,124 reviews
5 stars
357
4 stars
215
3 stars
173
2 stars
93
1 star
286

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Cleanliness

Several reviews highlighted issues with cleanliness, particularly in the bathrooms and dining area.

Staff Attitude

While some staff members received praise for their friendliness, many reviews noted a lack of professionalism and poor customer service from management.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold items, incorrect orders, and stale ingredients.
  • KJ
    Kelley Janzen
    Feb 6, 2026
    1.0
    This McDonalds is the worst. I try to avoid this place and drive 10 miles away to another one. Bathrooms are disgusting. You can tell they give their employees 0 training. Sad, as it has the best business location. Franchise owner needs to step things up and stope being an absent owner.
  • LM
    Lissette Meza
    Jan 31, 2026
    5.0
    Is a good place to have a morning coffee ☕️ 😋. The crew team are great !👍 The managers always on top of everything. The store is always full of customers from all ages.
  • SS
    Sercan Sürer
    Jan 28, 2026
    1.0
    It's only 11:30 and why is it closed?
  • JS
    Jack Smyth
    Jan 16, 2026
    5.0
    Shoutout to Juan, the manager, for going above and beyond. I was honestly dying of thirst, and without hesitation he took my empty Gatorade bottle right out of my hands, filled it up with cold water, and even added ice. That kind of kindness and awareness is rare and really made my day. Juan clearly cares about people, not just the job. This McDonald’s is lucky to have him.
  • JJ
    Juan
    Dec 31, 2025
    1.0
    Place is an absolute joke. Everytime you go in drive thru no matter a line or no line you get moved up next to the door to wait for an hour while the car behind u pass with the same order. I’ve tested it with my friend because of how much of a joke it is. Next it takes them 10 years to get anything out to you a biscuit and hash brown takes 30 min. They’ve left the bun off of my Big Mac I usually don’t do this but I am so sick of how terrible this place is ran.

Brand Certified Facts from McDonald's

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Certified March 01, 2026Yext Knowledge Graph
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