Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with food quality, including dry items, incorrect orders, and cold fries.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and incompetence.
Order Accuracy
Numerous reviews highlighted frequent mistakes with orders, including missing items and incorrect meals.
Speed of Service
While some customers experienced fast service, others noted long wait times and slow drive-thru operations.
Cleanliness
The restaurant was generally noted for being clean, although some reviews mentioned issues with cleanliness in specific areas.
TT
Thao T
Dec 26, 2025
1.0
Very disappointed with this location. The Filet-O-Fish was extremely dry and barely had any tartar sauce. I haven’t had a bad Filet-O-Fish in a long time, so this was really disappointing.
The double Quarter Pounder is usually juicy with grease coming out, but this one was completely dry. We asked for no salt, and my husband honestly felt like the Quarter Pounder may have been rinsed or soaked in hot water to remove the salt because it tasted bland and off.
The nuggets were cold and didn’t taste freshly cooked.
Overall, this was a really sad meal. The Post Road McDonald’s is consistently much better.
MM
Melody
Dec 6, 2025
1.0
this used to be the only location I would go to, but now I will never come back to this location because of the way the customer service is handled. I came through early in the morning got a small latte and when I picked it up, the lid was not completely snapped on. The only reason it was not noticed before is because When it was handed to me, I grabbed it from the lower part of the cup, which I cannot grab if it is in a cupholder in my car. It was only secure on one side the scolding coffee went all over me all over my car. I’m five months pregnant and when I called to ask them if I could come back through to get one, they said only if I came in the lobby after I just told them I was covered in hot coffee and the lady on the phone had an attitude with me about the situation like it was spilled on her. to the rude girl on the phone, I am so sorry it’s an inconvenience for you that the coffee was spilled on me because the lid was not completely on. There is no reason why I just picking up a cup would cause the lid to pop off.
RS
RockyMTN steeze
Nov 19, 2025
5.0
Fresh fries.
LG
Lynne The Goddess
Nov 15, 2025
5.0
Thanks for having such an amazing team!! My food was hot and made exactly as I ordered!! But the team members were the real treat… They were professional, courteous, and even humorous!! Especially the “Gingy” crew members!! I’m happy we stopped at this store and got to experience such an extraordinary group of people!
CP
Christopher Parker
Nov 2, 2025
1.0
I genuinely have no idea how a business can fail on a consistent basis and remain in business. This location hires folks from bottom of the barrel with the worst attitudes. Heaven forbid if you ask a question, you get an eye roll and some short response with an attitude behind it. For the monopoly event, this particular location only gave you a monopoly piece 30-40% of the time. Wild thing to want $15 an hour when you give $7.25 effort.
UPDATE: 11/29... FORGOT EVERY SINGLE FRY WITH EVERY COMBO WE ORDERED. HOW? Proving the incompetence, yet again. And McDonald's employees wanted $15 an hour... ROFLMFAO
What are the regular opening hours of McDonald's at 2315 Bethelview Road, Cumming, GA?
McDonald's at 2315 Bethelview Road, Cumming, GA is open daily from 5:00 AM to 11:00 PM. On Fridays and Saturdays, it stays open until 1:00 AM.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, the McDonald's location offers drive-thru service daily from 5:00 AM to midnight. On Fridays and Saturdays, the drive-thru stays open until 1:00 AM.
Can I order McDonald's for delivery or curbside pickup at this location?
Yes, this McDonald's offers delivery including same-day and no-contact delivery, as well as curbside pickup services.
What payment methods are accepted at McDonald's on Bethelview Road?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there mobile apps available to order from this McDonald's?
Yes, you can order via the McDonald's App available on iOS and Android, with links provided for easy download.
Where can I find the full menu for this McDonald's location?
The full menu is available online at McDonald's official website at https://www.mcdonalds.com/us/en-us/full-menu.html.
What nearby places can I visit before or after dining at McDonald's on Bethelview Road?
Nearby you can visit The UPS Store 3360 for printing or shipping needs, Lily Rose Co. for beauty and spa services, and Great Clips for hair salon services.
Are there other dining options close to McDonald's on Bethelview Road?
Yes, nearby dining includes Golden Palace for Chinese cuisine, Mia Ristorante Italiano for Italian and pizza, and Subway for sandwiches and fast food.
Where can I fuel up my car near the McDonald's at 2315 Bethelview Road?
Nearby gas stations include Exxon, Shell, and Kroger Fuel Center, all convenient for refueling during your visit to McDonald's.
Does this McDonald's location offer free WiFi and other services?
Yes, this McDonald's offers free WiFi, mobile ordering, McDelivery, gift cards, and mobile offers to enhance your experience.