McDonald's

3.6
924 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2315 Bethelview Road, Cumming, GA
30040, United States

Hours

Reviews

3.6
924 reviews
5 stars
357
4 stars
210
3 stars
149
2 stars
66
1 star
142

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including dry items, incorrect orders, and cold fries.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and incompetence.

Order Accuracy

Numerous reviews highlighted frequent mistakes with orders, including missing items and incorrect meals.

Speed of Service

While some customers experienced fast service, others noted long wait times and slow drive-thru operations.

Cleanliness

The restaurant was generally noted for being clean, although some reviews mentioned issues with cleanliness in specific areas.
  • TT
    Thao T
    Dec 26, 2025
    1.0
    Very disappointed with this location. The Filet-O-Fish was extremely dry and barely had any tartar sauce. I haven’t had a bad Filet-O-Fish in a long time, so this was really disappointing. The double Quarter Pounder is usually juicy with grease coming out, but this one was completely dry. We asked for no salt, and my husband honestly felt like the Quarter Pounder may have been rinsed or soaked in hot water to remove the salt because it tasted bland and off. The nuggets were cold and didn’t taste freshly cooked. Overall, this was a really sad meal. The Post Road McDonald’s is consistently much better.
  • MM
    Melody
    Dec 6, 2025
    1.0
    this used to be the only location I would go to, but now I will never come back to this location because of the way the customer service is handled. I came through early in the morning got a small latte and when I picked it up, the lid was not completely snapped on. The only reason it was not noticed before is because When it was handed to me, I grabbed it from the lower part of the cup, which I cannot grab if it is in a cupholder in my car. It was only secure on one side the scolding coffee went all over me all over my car. I’m five months pregnant and when I called to ask them if I could come back through to get one, they said only if I came in the lobby after I just told them I was covered in hot coffee and the lady on the phone had an attitude with me about the situation like it was spilled on her. to the rude girl on the phone, I am so sorry it’s an inconvenience for you that the coffee was spilled on me because the lid was not completely on. There is no reason why I just picking up a cup would cause the lid to pop off.
  • RS
    RockyMTN steeze
    Nov 19, 2025
    5.0
    Fresh fries.
  • LG
    Lynne The Goddess
    Nov 15, 2025
    5.0
    Thanks for having such an amazing team!! My food was hot and made exactly as I ordered!! But the team members were the real treat… They were professional, courteous, and even humorous!! Especially the “Gingy” crew members!! I’m happy we stopped at this store and got to experience such an extraordinary group of people!
  • CP
    Christopher Parker
    Nov 2, 2025
    1.0
    I genuinely have no idea how a business can fail on a consistent basis and remain in business. This location hires folks from bottom of the barrel with the worst attitudes. Heaven forbid if you ask a question, you get an eye roll and some short response with an attitude behind it. For the monopoly event, this particular location only gave you a monopoly piece 30-40% of the time. Wild thing to want $15 an hour when you give $7.25 effort. UPDATE: 11/29... FORGOT EVERY SINGLE FRY WITH EVERY COMBO WE ORDERED. HOW? Proving the incompetence, yet again. And McDonald's employees wanted $15 an hour... ROFLMFAO

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 2315 Bethelview Road, Cumming, GA?

McDonald's at 2315 Bethelview Road, Cumming, GA is open daily from 5:00 AM to 11:00 PM. On Fridays and Saturdays, it stays open until 1:00 AM.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, the McDonald's location offers drive-thru service daily from 5:00 AM to midnight. On Fridays and Saturdays, the drive-thru stays open until 1:00 AM.