Dunkin'

3.7
527 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cumming, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
116 Canton Rd, Cumming, GA
30040, United States

Hours

Reviews

3.7
527 reviews
5 stars
288
4 stars
62
3 stars
34
2 stars
29
1 star
114

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff and quick service, while others report rude behavior and long wait times.

Food Quality

Food quality is inconsistent, with some customers enjoying their meals while others complain about cold or poorly prepared items.

Cleanliness

The location is generally noted for its cleanliness, although some reviews mention concerns about food safety and sanitation practices.

Staffing Issues

Several reviews highlight staffing problems, including being understaffed during busy times and a lack of organization among employees.

Management Concerns

Customer feedback indicates issues with management, including unprofessional behavior and poor leadership affecting staff morale and customer service.
  • TW
    Trinity Witt
    1 day ago
    1.0
    I have never been so mistreated in my life. Kaitlyn was beyond disrespectful to me when I told her my drink was not made correctly politely. She is always there when my drink was made wrong. Today marks the 3rd drink that was wrong and I’m absolutely appalled. Will never return.
  • JS
    Jennessa Sabella
    2 days ago
    5.0
    This Dunkin is right by my business and they are always fast and efficient
  • KW
    Kim White
    Nov 15, 2025
    5.0
    This Dunkin’ is amazing we go most Fridays before school they are amazing!
  • EM
    Eli Jessica Martinez
    Oct 30, 2025
    1.0
    Husband and I just picked up 2 sausage egg and cheese croissants and a coffee. ALL of them tasted liked chemicals and could not eat our food. I hope they aren’t preparing food on freshly disinfected stations.
  • JC
    John Cox
    Oct 27, 2025
    5.0
    I am just passing through town and ofcourse I always check out the Dunkin! The Bacon, Egg and cheese on a sesame bagel was fantastic and the coffee hot a delicious as always! If I am back in cumming I will for sure be back! Plus, it was super clean!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Cumming, GA?

Dunkin' in Cumming, GA is open daily from 5:00 AM to 9:00 PM, except on Friday when it closes at 9:00 PM as well.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' location offers delivery service and curbside pickup is also available.