Dunkin'

4.0
168 reviews
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Business Details

5290 Matt Highway, Cumming, GA
30028, United States
(678) 686-6337
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cumming, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5290 Matt Highway, Cumming, GA
30028, United States

Hours

Reviews

4.0
168 reviews
5 stars
109
4 stars
15
3 stars
8
2 stars
6
1 star
30

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially during busy hours, with some experiencing delays of 20-35 minutes for their orders.

Staff Friendliness

Many reviews highlighted the friendly and welcoming nature of the staff, with several customers mentioning that employees remember their names and orders.

Order Accuracy

There were numerous complaints about incorrect orders, with customers noting that their requests were often not fulfilled as expected.

Cleanliness and Atmosphere

Several customers praised the cleanliness of the location and the overall welcoming atmosphere, although some noted that the staff's demeanor could be improved.

Product Quality

While many enjoyed the coffee and food, there were reports of stale items and incorrect drink preparations, indicating inconsistency in product quality.
  • DC
    Dennis Cherney
    Jan 3, 2026
    2.0
    Have a love/hate relationship with this Dunkin. Have been three times in the last 3 weeks, twice to get a Hot Chocolate, once on Christmas Day to get Donuts. Both times I ordered Hot Chocolate it was at best Hot water with a tiny amount of chocolate. Have never had this issue at other Dunkins in the area so I dont know what their deal is. Frustrating because the day I got Donuts from this location they were fresh and amazing. Don't understand how a machine that is supposed to make this drink can screw it up so badly.
  • BW
    Brandy Wilson
    Jan 2, 2026
    5.0
    Man you wouldn't believe the service at this location Cheryl and Erica are 2 of the best mangers I have every seen I eat in alot and I am just amazed they know right where to be they move from mobile to drinks to cook on top of taking order and they build a amazing crew you can see how well they all work together you can hear the little jokes at laughter between all of them some times soooooo amazing. To watch great job Cheryl and Erica you to are the best
  • M3
    Mikah :3
    Jan 2, 2026
    5.0
    Guy with the bowtie is my goat
  • DB
    Dan Burke
    Dec 11, 2025
    3.0
    Sometimes takes a very long time to get a cup of coffee. Drive thru is frequently blocked by UPS truck at UPS store. The white line where drive thru customers are asked to wait for long taking orders (like a cup of coffee) is too close to the pickup window, making it difficult, sometimes impossible, to pull up to the window while someone is waiting at the line, defeating the purpose of the white line....
  • LD
    Lauren Dittig
    Nov 30, 2025
    5.0
    Super fast and friendly staff!
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Cumming, GA?

Dunkin' is open from 5:00 AM to 9:00 PM Monday through Thursday and on weekends, and 5:00 AM to 6:00 PM on Fridays.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.