Dunkin'

4.1
190 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cumming, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3065 Old Atlanta Rd, Cumming, GA
30041, United States

Hours

Reviews

4.1
190 reviews
5 stars
128
4 stars
20
3 stars
5
2 stars
7
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and welcoming staff, highlighting their efficiency and attentiveness, while others reported rude behavior from some employees.

Order Accuracy

Several reviews noted issues with incorrect orders, particularly in the drive-thru, leading to customer frustration.

Cleanliness

The store was frequently described as clean and well-organized, contributing positively to the overall experience.

Food Quality

While many customers enjoyed the fresh food and drinks, there were complaints about the quality of certain items, such as donuts and avocado toast.

Management

The store manager received positive feedback for exceptional service, but there were also mentions of poor management practices affecting staff behavior.
  • KL
    Kai Lara
    2 days ago
    5.0
    Being born in Boston most dunkins out the state aren't that good. But this one is special I always feel at home especially when Sandy's there!
  • TH
    Terri Hill
    Dec 20, 2025
    5.0
    One of my favorite locations! The food is always delicious and the staff is always so friendly! Thank you so much!
  • JG
    Jodi Goldberger
    Dec 19, 2025
    1.0
    I won't go here anymore. I usually order a blended chai latte at the drive thru. Every time I do this, and it's maybe once a year, the employees mess up my order. Today, I had to park my car and go into the store to have them remake it. It took them two tries and it still wasn't right. Then, they were rude to me for asking them to make it correctly. Hoping that the management reads this and better trains their employees on how to make their drinks and how to be respectful to customers. Do yourself a favor and go to another Dunkin.
  • EA
    emonie' allen
    Dec 18, 2025
    5.0
    I always have a great experience at this Dunkin’ Donuts. The staff is friendly, efficient, and clearly takes pride in what they do. My orders are consistently accurate, the food is fresh, and the drinks are made exactly how I like them. What really stands out is the customer service everyone is welcoming, patient, and upbeat, even during busy times. The store is clean and well-organized, which makes the experience even better. This location truly sets the standard for how a Dunkin’ should be run. Highly recommend stopping by!
  • AR
    Amanda Ramsey
    Dec 13, 2025
    5.0
    The owner is so kind! And their iced coffee is just right.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Cumming, GA?

Dunkin' in Cumming, GA is open daily from 5:00 AM to 9:00 PM for in-store service and until 8:00 PM for delivery.

Does this Dunkin' location offer drive-thru service?

Yes, this Dunkin' location features a drive-thru for convenient ordering and pickup.