Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Cumming, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported poor and inconsistent service, with rude staff and long wait times being common complaints.
Food Quality
Several reviews mentioned stale or poorly prepared food items, including donuts and breakfast sandwiches.
Positive Staff Interactions
Despite service issues, some customers highlighted friendly and helpful staff members who provided good experiences.
Cleanliness and Atmosphere
The location was noted for being clean and having a pleasant atmosphere, contributing positively to some customers' experiences.
Inconsistent Orders
Customers frequently experienced issues with incorrect or incomplete orders, leading to dissatisfaction.
S4
Slow 4ram
5 days ago
1.0
Instead of cold brew I got a cup of ice water with cold foam are they rationing coffee?
TH
Thomas Hinkson
Feb 14, 2026
1.0
They gave my Mobile order away to someone that said it was there DoorDash at 6am which caused me to be late for work while they remade my $40 order.
LS
lukky star
Dec 28, 2025
2.0
The service is so bad here although the food and drinks are great! Everyone is so freaking rude.
LB
Lauren Blankenship
Dec 7, 2025
1.0
By far the worst service at any Dunkin location. I’ve place an inside mobile order on two separate occasions. Each time they do not place the orders on the mobile order shelf designated for them. They take the inside orders and your mobile order gets pushed to the bottom of the line. I waited inside for 15+ minutes and kindly tried to get their attention and they ignored me. When I finally could get someone to acknowledge me, they had prepared my order but never called my name nor placed it on the mobile order shelf. It was sitting right at the cashier. The girl who gave me my order was rude, not having any sense of urgency. I understand it gets busy, but to not even acknowledge customers and when you finally do, to make it seem like it extremely inconvenienced you. Service is terrible and they need to be trained.
LS
Liv Stucki
Dec 6, 2025
5.0
We went here for a scripture study & the kind manager Jason offered us free drinks. Great Christmas music playing, clean tables.