Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Cumming, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
538 reviews
5 stars
300
4 stars
102
3 stars
56
2 stars
21
1 star
59
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and long wait times, with some noting inconsistency in service quality depending on the time of day.
Food Quality
Many reviews mentioned issues with food quality, including stale donuts and poorly made drinks, while a few praised the freshness of certain items.
Cleanliness and Atmosphere
The location was generally described as clean and pleasant, with some customers appreciating the friendly atmosphere.
Management Issues
Several customers expressed dissatisfaction with management's handling of service issues and staff training, indicating a need for improvement.
- LSlukky starDec 28, 20252.0The service is so bad here although the food and drinks are great! Everyone is so freaking rude.
- LBLauren BlankenshipDec 7, 20251.0By far the worst service at any Dunkin location. I’ve place an inside mobile order on two separate occasions. Each time they do not place the orders on the mobile order shelf designated for them. They take the inside orders and your mobile order gets pushed to the bottom of the line. I waited inside for 15+ minutes and kindly tried to get their attention and they ignored me. When I finally could get someone to acknowledge me, they had prepared my order but never called my name nor placed it on the mobile order shelf. It was sitting right at the cashier. The girl who gave me my order was rude, not having any sense of urgency. I understand it gets busy, but to not even acknowledge customers and when you finally do, to make it seem like it extremely inconvenienced you. Service is terrible and they need to be trained.
- LSLiv StuckiDec 6, 20255.0We went here for a scripture study & the kind manager Jason offered us free drinks. Great Christmas music playing, clean tables.
- CMC.B. MazzaDec 3, 20255.0Wish I could visit more often.
- FSFrancisco SanchezNov 29, 20254.0This Dunkin’ in Cumming is a super convenient stop for a quick coffee and something to snack on. Orders are usually fast, and it’s an easy in-and-out when you’re on the go. That said, the service is more of a 4/5—generally fine, but not always consistent depending on how busy it is. When the team is on point, everything runs smoothly; other times it can feel a little rushed. Overall, it’s still a dependable local Dunkin’ for your routine coffee run, just with occasional off moments in customer service.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Cumming, GA?
Dunkin' in Cumming, GA is open daily from 5:00 AM to 9:00 PM, except on Fridays when it closes at 6:00 PM for delivery and 9:00 PM for in-store service.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers delivery and curbside pickup services to customers.
What special beverages are available during the holiday season at Dunkin'?
During the holiday season, Dunkin' offers new drinks like the Cookie Butter Cloud Latte, and returns favorites such as the Peppermint Mocha and Toasted White Chocolate Signature Lattes, plus a Berry Sangria Refresher.
Can I order ahead using a mobile app for faster service at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available for iOS and Android for a quick grab-and-go experience.
What types of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, lunch, and brunch meals at this location.
Does this Dunkin' have a drive-thru option for customers?
Yes, this Dunkin' has a drive-thru for convenient ordering and pickup.
What nearby restaurants can I visit before or after Dunkin' for variety?
Nearby restaurants include Taqueria 306 for Mexican cuisine, FUKU Asian Bistro for Asian dishes, Moe's Southwest Grill for Tex-Mex, and Bojangles' for fast food chicken.
Are there any nearby donut shops in the vicinity of this Dunkin'?
Yes, nearby donut shops include Donut Connection & Java Joint, Shipley Do-Nuts, and another Dunkin' location.
Can I find nearby convenience stores or gas stations near Dunkin'?
Yes, nearby convenience stores and gas stations include Twice The Ice, Walgreens, RaceTrac, Exxon, Valero, and Chevron Station Cumming.
How can nearby places help if I'm visiting Dunkin' in Cumming for breakfast?
You can enjoy breakfast at Dunkin' and then visit nearby places like Walgreen's for pharmacy needs, or shop at local spots like Hammond's Fishing Center if you plan outdoor activities.