Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Cumming, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Multiple customers reported that the location is dirty and in need of a deep clean, with issues such as unsanitary conditions and bugs.
Customer Service
There are numerous complaints about rude staff and poor customer service, with some customers feeling ignored or mistreated.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and poorly prepared food.
Product Quality
Several reviews mentioned inconsistent quality of food and drinks, with complaints about stale donuts and poorly made coffee.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and good service, highlighting specific employees who provided exceptional service.
PS
Patricia Suarez
Nov 11, 2025
1.0
I bought a hot chocolate that tasted like plain water, and the donuts I got were hard and stale. Everything was awful.
ZJ
Zach Johnson
Oct 29, 2025
1.0
If I could leave 0 stars I would. Horrible staff, and place is just gross.
SR
Subzero Grim Reaper
Oct 2, 2025
4.0
Cherry milk shake and mint chocolate milkshake r awesome
BB
Brad Baker
Sep 1, 2025
1.0
Slow. I spent 15+ minutes in the drive through behind one single car
LB
Luigi Balducci
Aug 12, 2025
1.0
Only one word describes this place correctly. Gross. It's dirty and I've seen bugs around their food like they pay rent. Only someone as gross as the owners and workers there would consider eating here. Most dunkins have headed in the same directions where its obvious cleanliness is not a priority at all.
What are the operating hours of the Dunkin' location at 5470 Bethelview Rd, Cumming, GA?
This Dunkin' location is open daily from 5:00 AM to 9:00 PM.
Does this Dunkin' offer delivery or curbside pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services for customer convenience.
What are some of the specialties you can find at this Dunkin'?
This Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
What is the new holiday menu at Dunkin' this season?
Enjoy the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher on the holiday menu.
Can I order ahead using a mobile app at this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for a fast grab-and-go experience.
What payment methods are accepted at this Dunkin'?
This Dunkin' accepts both debit and credit cards for payment.
Is there a drive-thru available at this Dunkin' in Cumming, GA?
Yes, the Dunkin' at 5470 Bethelview Rd has a drive-thru service available.
What nearby restaurants are close to the Dunkin' at 5470 Bethelview Rd?
Nearby restaurants include Castleberry Ale House, Las Palmas Mexican Restaurant, Jersey Boyz Pizza, i4food Restaurant & Bar, Popi Classic Italian, and Vendetti’s Pizza, Pasta and Grill.
Are there any nearby places to visit after grabbing your coffee at Dunkin'?
Yes, after visiting Dunkin', you can enjoy Baskin-Robbins for ice cream, or relax at nearby nail salons such as Yi Nail & Spa, Nail Lab Cumming, or The Nail Lab.
How can nearby services help when visiting this Dunkin'?
Nearby services like CVS Pharmacy, Wells Fargo bank, and Liberty Tax can make errands convenient to combine with your Dunkin' visit.