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Dunkin'

3.8
(465 reviews)

Business Details

5470 Bethelview Rd, Cumming, GA
30040, United States
(470) 839-2730
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cumming, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5470 Bethelview Rd, Cumming, GA
30040, United States

Hours

Reviews

3.8
465 reviews
5 stars
236
4 stars
87
3 stars
41
2 stars
33
1 star
68

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty seating areas and unsanitary conditions.

Customer Service

There are numerous complaints about rude staff and poor customer service experiences, although some customers praised specific employees for their friendliness.

Product Quality

Inconsistencies in product quality were noted, with reports of stale donuts and poorly made drinks.

Order Fulfillment

Customers frequently experienced issues with incorrect orders and unfulfilled mobile app orders.

Staffing Issues

Several reviews mentioned that the location is often understaffed, leading to slow service and long wait times.
  • JD
    Jason Disnero
    Dec 25, 2025
    1.0
    Fix you your holiday hours.
  • CB
    Cheri Baker
    Dec 23, 2025
    1.0
    Walked into restaurant and nobody spoke as if I didn't exist.
  • MR
    Manuel Ruiz
    Dec 6, 2025
    5.0
    My favorites
  • PS
    Patricia Suarez
    Nov 11, 2025
    1.0
    I bought a hot chocolate that tasted like plain water, and the donuts I got were hard and stale. Everything was awful.
  • ZJ
    Zach Johnson
    Oct 29, 2025
    1.0
    If I could leave 0 stars I would. Horrible staff, and place is just gross.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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