Feedback on service quality is mixed, with some praising friendly and efficient staff, while others report rude and incompetent service.
Food Quality
Many customers enjoy the food, particularly the ice cream and blizzards, but there are complaints about inconsistent portion sizes and incorrect orders.
Cleanliness
The establishment is generally noted for being clean, although some reviews mention issues with cleanliness and pests.
Pricing Issues
Several customers express dissatisfaction with rising prices and perceived shrinkflation, feeling that the value for money has decreased.
CJ
Cody Jones
Dec 5, 2025
5.0
Best dairy queen I've had in years. Young man that took my order was great.
KA
katie anderson
Nov 24, 2025
5.0
Fast, friendly, good hot food, cozy atmosphere
FR
Frankie L Romano
Nov 11, 2025
5.0
Good service, quick
KA
Kaela Allison
Oct 3, 2025
1.0
RUDE drive thru service. Worse than Bojangles, and that should tell you something.
SC
Shaun Conners
Sep 3, 2025
5.0
Some Dairy queens or fast food chains seem to have a sadness in the atmosphere or bad vibes. This one felt great, food was good, and staff was nice. Later I heard christian music being played and that probably explained the different vibe.
What are the operating hours for Dairy Queen Grill & Chill at 103 Atlanta Rd, Cumming?
The store is open Monday to Thursday from 10:00 AM to 9:30 PM, Friday and Saturday from 10:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:30 PM. It is closed on certain holidays including Thanksgiving, Christmas, and New Year's Day.
Is there a drive-thru available at Dairy Queen Grill & Chill in Cumming?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for convenient ordering and pickup.
Does this Dairy Queen location provide seating options and amenities?
Yes, it has indoor seating, outdoor seating, high chairs for kids, restrooms, free WiFi, and is wheelchair accessible, making it family-friendly and good for kids.
Can customers order Dairy Queen products online for pickup at this location?
Yes, customers can place orders online for pickup through Dairy Queen's official website.
Are there any special mobile deals or rewards available at Dairy Queen Grill & Chill in Cumming?
Yes, by downloading the Dairy Queen app, customers can access exclusive deals, mobile ordering, and rewards programs.
What nearby attractions or services can visitors explore before or after visiting Dairy Queen Grill & Chill?
Nearby you can visit Makers + Markets ATL for arts and crafts, Heard's Florist for floral designs, or enjoy a meal at The Station House Restaurant or Susie Q's, both popular brunch spots.
Are there any nearby government or public services close to Dairy Queen in Cumming?
Yes, the Forsyth County Courthouse, Forsyth County Sheriff's Office, and the County of Forsyth are located nearby, which could be useful for visitors handling official business.
Where can I find automotive services near Dairy Queen Grill & Chill in Cumming?
Nearby automotive service providers include Bagwell & Mathis Tire Inc., The Tint Shop, and Solarworks Tinting for tire repair, window tinting, and auto glass services.
How can families with children benefit from visiting Dairy Queen Grill & Chill?
Families can enjoy a child-friendly environment with amenities like high chairs, restrooms, outdoor and indoor seating, free WiFi, and a menu featuring treats kids love such as soft-serve ice cream and Blizzard® Treats.