Chipotle Cumming Market Place Highway 20 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported poor service, including rude staff and long wait times for orders.
Food Quality
Many reviews highlighted issues with food quality, including undercooked rice, missing ingredients, and overall dissatisfaction with portion sizes.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and overflowing trash bins.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to frustration among customers.
Customer Experience
Overall negative experiences were reported, with many customers expressing disappointment and a lack of willingness to return.
KN
kolbe nelson
Dec 23, 2025
1.0
legit never had any employees EVER and gives no food. go to dif chipotle
RR
Rose
Dec 22, 2025
1.0
Do not recommend this location at all. I'm paying full price for half the portion. For 15 dollars for a bowl I'm expecting a full bowl, not half bowl with food slapped together.
TA
The One (ArmoredAssassin14)
Dec 22, 2025
1.0
I ordered this bowl through DoorDash and was honestly shocked when I opened it. As you can see, half the rice is missing — this isn’t a “shifted in transit” issue, it’s just not there. Rice is literally the base of the bowl, and paying full price for something this skimpy feels like a rip-off.
Online orders should be consistent and portioned the same as in-store orders, but this looks rushed and careless. I didn’t customize the bowl to remove rice, and there’s no excuse for sending out something this incomplete.
Very disappointed. If this is how online orders are handled, I won’t be ordering again.
LC
linda C
Dec 13, 2025
5.0
i went in during lunch and it was super super busy and had a very long line. i have celiac and asked the lady to change her gloves to eliminate any cross contamination. she was very sweet and made sure no one else touched my bowl while making it.
KH
Katie Hornaday
Nov 23, 2025
2.0
I was really disappointed today at the service I received. Usually the staff here is pretty nice but I literally had a kid roll his eyes at me and say “oh my god” when I asked him to add some toppings on my food.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Cumming Market Place Highway 20?
Chipotle Cumming Market Place Highway 20 is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Cumming, GA?
It is located at 905 Market Place Blvd, Forsyth, Cumming, GA 30041, next to LongHorn Steakhouse.
What types of food does Chipotle Mexican Grill offer?
Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and no artificial colors, flavors, or preservatives.
Does Chipotle Mexican Grill in Cumming offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery options.
How can I order food online from Chipotle Cumming Market Place Highway 20?
You can order online via their website at https://order.chipotle.com/ or using the Chipotle mobile app available on the App Store.
Does Chipotle Mexican Grill in Cumming accept credit cards and offer catering services?
Yes, they accept credit cards and provide catering services along with gift cards.
Is Chipotle Cumming Market Place welcoming to LGBTQ customers?
Yes, Chipotle Cumming Market Place Highway 20 welcomes LGBTQ customers.
What nearby restaurants can I visit before or after dining at Chipotle?
Nearby restaurants include LongHorn Steakhouse, Firehouse Subs, Panda Express, Wings 101, Johnny's New York Style Pizza & Subs, Mia's Pizza & Eats, Kumo Sushi & Ramen, Old Harbor Seafood Kitchen, Chichas Indian Cafe, and Jersey Mike's Subs.
Are there nearby wellness and beauty services around Chipotle in Cumming?
Yes, nearby wellness and beauty options include Essences Nail and Day Spa, Wellness Massage, Cumming Barber Shop, My Threading Place, and Threading Place Salon And Spa.
Where can I find mobile phone and telecommunications services near Chipotle in Cumming?
Nearby mobile phone and telecom stores include North Georgia Cell Phone Repair, T-Mobile, AT&T, Batteries Plus Bulbs, and Verizon.