While many customers praised the food for being delicious and well-prepared, there were several complaints about raw or burnt chicken and inconsistent quality.
Service Issues
Customers frequently reported long wait times and understaffing, leading to poor service experiences, although some staff members were noted for their friendliness.
Cleanliness
Multiple reviews highlighted issues with cleanliness, particularly in the bathrooms and dining area, which detracted from the overall experience.
Pricing Concerns
Several customers felt that the prices were high relative to the portion sizes and quality of food, leading to dissatisfaction.
Atmosphere
The restaurant's atmosphere received mixed reviews; while some found it welcoming and enjoyable, others noted unpleasant odors and a lack of seating.
NE
Noe Esparza
5 days ago
5.0
The absolute best chicken burger I have ever had. It was a little unassuming walking in but the person at the counter has a stern politeness that I appreciate in people and the chicken burger had me really wishing I wasn’t on a diet so I could eat two more. I’d attach a picture if I didnt eat it in less than 5 minutes. I will be coming back.
MH
Mason Harris
Feb 22, 2026
1.0
They have a cute wall but everything else is horrible.
We went in on a Sunday at 1pm and found a singular employee in the entire restaurant. He was quiet, mumbling his words, and didn't know what he was talking about. We all ordered our food and found a place to sit.
The drinks (of that which were available) were very syrupy and didn't taste right at all.
This brings me to the first picture of the soda machines. Much like a "Where's Waldo" portrait, the longer you look, the more you see. Except instead of a dopamine hit, it's a slight feeling of dread that compounds with every find. First, we have two drinks out of order. That happens, no big deal. As we continue to look at the machine we notice its base is propped up by two styrofoam cups. Still weird, but not too nasty. To the right there are also no napkins. I find this is more than a minor inconvenience when eating finger food. Lastly, but certainly most unsettling, is the bug trap set up just to the left of the machine. I appreciate you using a trap, but right next to drinks and where food is bound to be put down?
After 10 minutes, I alone received my food. Except it wasn't what I ordered. I ordered the sandwich pictured in the restaurant which was advertised as the chicken salad sandwich and received what consisted of lettuce, tomatoes, and chicken. I clarified I had actually ordered the chicken salad sandwich (because this was obviously not that) and the singular man assured me that was correct.
Another 15 minutes pass by and the rest of my family gets their food. The glorified bar food was mediocre at best and my family wasn't even interested in finishing. He also forgot an order of fries. This is impressive because of the 5 customers in the entire building, my family was 5 of them.
As we were leaving, another poor man and his family walked in to order. I felt a moral obligation to turn him away. This was also right as we passed the pitiful 80 on the inspection report.
I usually let this stuff go, but as someone who appreciates food, I felt it would be a disservice to society to let this place continue to have an inflated 4.4 stars. Thank you for coming to my TED talk...
RO
ryan ochu
Jan 14, 2026
2.0
The service was good but the food was cooked in old oil and chicken was raw
HS
Haven Spearman
Jan 11, 2026
5.0
Really great prices on the pizza
RS
Reena Shaik
Dec 20, 2025
5.0
My friends and I go to Chick N Cone pretty much every week, and at this point we’ve tried almost everything on the menu. One thing I can say for sure is that their food is always fresh and made with care.
I get the Chick N Bowl a lot, and the first time I had it, I genuinely thought it was the best thing ever. I mean… how could it not be? Warm, crispy chicken, creamy mac and cheese, and perfectly seasoned fries all in one bowl is literally the best combo ever. Writing this review is honestly making me hungry all over again.
Their pizzas deserve their own moment too. My favorite has to be the tandoori chicken pizza. It’s always hot and fresh, and the cheese pull is unmatched. You can just tell it’s made right when you open the box.
Lately, my friends and I have been getting their rice bowls, and those are amazing as well. Honestly, everything on the menu hits, but if I started describing every single item, we’d be here for a very long time. Another huge plus is that all of their food is halal, which makes it more available to customers.
I’ve heard some people complain about the wait time, but personally, I don’t mind it at all. You’re getting high-quality food that’s made fresh, so waiting 15–20 minutes is completely worth it. Plus, since it’s located in a mall, you can walk around, shop a little, and come back to some delicious food.
The inside of the place is also really nice. It’s well-designed, has comfortable high chair seating, and plays good pop music that makes the vibe even better. On top of that, the workers are incredibly kind and thoughtful. One time, my friend mentioned she hadn’t drunk water all day, and they gave us free water without us even asking. Little things like that really stick with you.
Overall, Chick N Cone is one of those places you keep coming back to because the food is consistently great, the atmosphere is fun, and the people genuinely care. Highly recommend.
What are the regular operating hours for Chick'nCone?
Chick'nCone is open from 11:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 11:00 AM to midnight on Friday and Saturday.
Does Chick'nCone offer delivery services?
Chick'nCone offers in-store pickup as their method of delivery service. They do not provide delivery to your location.
What are the takeout hours for Chick'nCone?
Takeout is available from 11:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 11:00 AM to midnight on Friday and Saturday.
Where is Chick'nCone located?
Chick'nCone is located at 410 Peachtree Pkwy Suite 4150, Cumming, GA 30041, USA.
What types of food does Chick'nCone serve?
Chick'nCone serves a variety of foods including fried chicken, chicken wings, pizza, hamburgers, and offers fusion cuisine. It is also identified as a family and halal restaurant.
How can I view the menu and place an order from Chick'nCone?
You can view the menu and place an order online at https://chicknconecummingga.com/menu.
What is the general price range at Chick'nCone?
The price range at Chick'nCone is moderate, categorized as 'TWO' on a scale indicating moderate pricing.
Are there any nearby places to visit before or after dining at Chick'nCone?
Yes, nearby places include True REST Float Spa and Hydration Station and Cryotherapy LLC, where customers can relax with spa and wellness treatments before or after their meal.
Can I combine a meal at Chick'nCone with shopping nearby?
Absolutely, Chick'nCone is close to several clothing stores like American Threads and Versona, making it convenient to enjoy a meal along with some shopping.
Are there professional services near Chick'nCone that customers might visit?
Yes, there are various professional services nearby including real estate agents like Paul McCart, Realtor and tax attorneys such as Defense Tax Partners, in case you need to arrange visits around your meal plans.
Brand Certified Facts from Chick'nCone
Chick'nCone partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: