Numerous reviews highlighted poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Customers reported inconsistent food quality, with complaints about dry wings, incorrect items, and overall dissatisfaction with taste.
Management Concerns
Several reviews mentioned issues with management, including unprofessional behavior and lack of accountability for mistakes.
Order Accuracy
Many customers experienced problems with order accuracy, receiving incorrect items or missing components.
Positive Experiences
A few reviews noted positive experiences with food quality and service, particularly mentioning specific staff members and certain menu items.
MM
Michelle McShane
5 days ago
4.0
Prices are high.
JB
Jessica Barngrover
Nov 11, 2025
5.0
Always a great experience and thank you so much for honoring my husband for Veterans Day ❤️💛💚
BG
Billy G
Oct 18, 2025
1.0
Atrocious lousy service I walked out before I even placed an order
JT
Josh Turley
Oct 9, 2025
5.0
I provide a review in two service areas, one as a customer and a second area as a delivery partner for third party delivery to homes and business.
First as a customer I have done takeout for home and for business meetings over 15 times over the past 2 years. All the orders were great and with the current GM Eric, the food has been most exceptional the past few months.
Eric is fortunate to an excellent long term employee in Asst Mgr. Charnise, and an Asst Mgr. Michaela, who does an outstanding job in kitchen quality and customer service. Both individuals have excellent customer interaction skills in top tier of Forsyth County, and they both make you feel like family.
They strive for order accuracy and a great tasting product. The only critique I can provide for improvement at BWW is adding more sauce to boneless orders to go, as the breading absorbs most of the sauce in travel time home. Also, I prefer the previous store hand breaded chicken sandwich as opposed to the pre breaded current version. They have incredible flavor choices, with Parmesan Garlic Boneless Wings, large juice pieces, real standout and rare flavor to enjoy only at BWW, and expertly prepared by Charnise as pictured in the review.
Despite the name wings in this restaurant’s name, another spectacular item is the Bacon Cheeseburger, a real premium item and at a premium price, but worth every cent paid. Look in the review at the picture of this monster burger prepared above perfection by Michaela.
In regards to the second area of third party delivery, BWW GO ranks amongst the best in Forsyth of having the order available quickly and using great packaging with safety seal to go to the customer. And their pricing is attractive, too.
I am really puzzled by many of the adverse customer reviews and with my experience as a top tier google Local guide status with over 100,000 customer views of my review history, I wanted to provide a strong review of support for this restaurant, especially with current management and personnel in place. To be fair, if I did this review earlier in 2025 without Eric and Michaela in place, this endorsement would not be as strong as the one today.
CS
Coty Svehlak
Sep 18, 2025
2.0
They will baptize your wings. Like dripping out of the box making the box soggy baptize. Fried pickles undercooked and chewy. Fries were perfect. Fast service. Small seating area for thos who dont grab to-go. Ill pass next time im craving wings.
Frequently Asked Questions About Buffalo Wild Wings 'GO'
What is the address of Buffalo Wild Wings 'GO' in Cumming, GA?
Buffalo Wild Wings 'GO' is located at 908 Buford Hwy, Unit 100, Cumming, GA 30041, USA.
What are the operating hours for Buffalo Wild Wings 'GO'?
The restaurant is open Monday to Thursday and Sunday from 11:00 AM to 11:00 PM, and Friday and Saturday from 11:00 AM to midnight.
Where can I find more information or make a reservation at Buffalo Wild Wings 'GO'?
You can visit their website at https://www.buffalowildwings.com/locations/us/ga/cumming/908-buford-hwy/sports-bar-1660 for more details.
What type of cuisine does Buffalo Wild Wings 'GO' specialize in?
They specialize in chicken wings and are categorized as a chicken wings restaurant.
How can I contact Buffalo Wild Wings 'GO' by phone?
You can call them at +1 470-281-9200.
Are there other dining options near Buffalo Wild Wings 'GO' in Cumming?
Yes, nearby dining options include Starbucks for coffee, Five Guys for burgers, O'Charley's Restaurant & Bar, Waffle House for breakfast, Jersey Mike's Subs, Panda Express, Firehouse Subs, and Chipotle Mexican Grill.
What hotels are near Buffalo Wild Wings 'GO' for visitors who want to stay nearby?
Comfort Suites Cumming-Atlanta near Northside Hospital Forsyth and Hampton Inn Cumming are two nearby hotels for visitors.
Are there convenient places to refuel or shop near Buffalo Wild Wings 'GO'?
Yes, nearby gas stations and convenience stores include bp America, RaceTrac, and ampm, where customers can refuel and grab essentials.
Can customers find mobile phone stores or telecom services near Buffalo Wild Wings 'GO'?
Yes, AT&T and T-Mobile mobile phone stores are located nearby for telecommunications needs.
Are there health and wellness facilities near Buffalo Wild Wings 'GO' for visitors?
Nearby you can find Magnolia Medspa for beauty and spa services, Bright Smiles Cumming for dental care, and medical providers like Firstmed and Hanger Prosthetics And Orthotics.