Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Numerous customers reported long wait times, incorrect orders, and rude staff, indicating a consistent problem with service quality.
Food Quality
While some customers enjoyed the food when fresh, many complained about cold, overcooked, or incorrect items, suggesting inconsistency in food preparation.
Management Concerns
Several reviews highlighted poor management practices, including staff shortages and lack of organization, contributing to a negative dining experience.
Positive Staff Experiences
Despite the issues, some customers praised specific staff members for their friendliness and helpfulness, indicating that individual employees can provide good service.
EM
Ella Marie
Jan 5, 2026
2.0
The drive thru isn’t working so you have to go in. No one working the register when you go in. It took a while waiting at the register for someone who was supposed to be working the back came forward since no one else did.
AS
Art Stanton
Jan 3, 2026
3.0
Got a 12 piece family meal. No gravy with the mashed potatoes. Chicken was overcooked and dry. Disappointing.
MB
Molly Breig
Dec 23, 2025
5.0
Biscuits are seeming to get smaller but it was very good and the service wasnt terrible so I am grateful lol
EM
Elizabeth Murphy
Dec 3, 2025
1.0
Rarely does this location have what is on the menu. Rarely have breast or sandwich chicken. You order mashed potatoes and get extremely salty French fries. The drive thru is an order-pay-park &wait. If you have time to waste - this is your place. This is not for a 1 time visit because I am a fool thinking they will eventually care about the customer. Good thing is if you want to dine in there is always empty spots for parking.
CP
Christopher Pike
Nov 21, 2025
2.0
If you are in a hurry for a cold steak patty on a cold biscuit, this is the place for you. They precook everything and keep it way too long. I will add also that their "add-ons" are grossly overpriced such as $2 to add an egg. Costs a quarter at Walmart so 8X markup. When they do it right, the food is pretty good, but mostly likely you'll end up with a cold, overpriced sandwich more times than not.
What types of food does Bojangles offer at the 3285 Keith Bridge Road location?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
What are the operating hours for Bojangles in Cumming, GA?
Bojangles is open Monday through Saturday from 5:00 AM to 10:00 PM, and on Sunday from 6:00 AM to 10:00 PM.
Does Bojangles offer takeout and delivery services?
Yes, Bojangles provides both takeout and delivery options.
What payment methods are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Visa, and travelers checks for payment.
Is there a drive-thru option available at this Bojangles location?
Yes, this Bojangles location has a drive-thru for convenient ordering and pick-up.
Can I use the Bojangles mobile app to order food?
Yes, you can order your favorite Bojangles meals easily using their mobile app available on both iOS and Android.
Are families welcomed at Bojangles and is there a children's menu?
Yes, Bojangles welcomes families and offers a children's menu to accommodate younger guests.
What nearby dining options are available close to Bojangles on Keith Bridge Road?
Nearby dining options include FUKU Asian Bistro, Moe’s Southwest Grill, Dunkin’, Taqueria 306, Shipley Do-Nuts, and Blimpie, offering a variety of cuisine choices from Asian to Mexican and fast food.
Where can I find coffee or donuts nearby after visiting Bojangles?
After your visit to Bojangles, you can grab coffee or donuts nearby at Dunkin’, Donut Connection & Java Joint, or Shipley Do-Nuts.
What nearby services can be useful while visiting Bojangles on Keith Bridge Road?
Nearby services include Walgreens pharmacy and convenience store, United Community Bank for banking needs, and hair salons like Can’t Touch This Hair Salon and Hair by Cassidy Elzey for beauty services.