Bojangles

3.7
1019 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
3285 Keith Bridge Road, Cumming, GA
30040, United States

Hours

Reviews

3.7
1,019 reviews
5 stars
458
4 stars
198
3 stars
121
2 stars
70
1 star
172

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, indicating a consistent problem with service quality.

Food Quality

While some customers enjoyed the food when fresh, many complained about cold, overcooked, or incorrect items, suggesting inconsistency in food preparation.

Management Concerns

Several reviews highlighted poor management practices, including staff shortages and lack of organization, contributing to a negative dining experience.

Positive Staff Experiences

Despite the issues, some customers praised specific staff members for their friendliness and helpfulness, indicating that individual employees can provide good service.
  • EM
    Ella Marie
    Jan 5, 2026
    2.0
    The drive thru isn’t working so you have to go in. No one working the register when you go in. It took a while waiting at the register for someone who was supposed to be working the back came forward since no one else did.
  • AS
    Art Stanton
    Jan 3, 2026
    3.0
    Got a 12 piece family meal. No gravy with the mashed potatoes. Chicken was overcooked and dry. Disappointing.
  • MB
    Molly Breig
    Dec 23, 2025
    5.0
    Biscuits are seeming to get smaller but it was very good and the service wasnt terrible so I am grateful lol
  • EM
    Elizabeth Murphy
    Dec 3, 2025
    1.0
    Rarely does this location have what is on the menu. Rarely have breast or sandwich chicken. You order mashed potatoes and get extremely salty French fries. The drive thru is an order-pay-park &wait. If you have time to waste - this is your place. This is not for a 1 time visit because I am a fool thinking they will eventually care about the customer. Good thing is if you want to dine in there is always empty spots for parking.
  • CP
    Christopher Pike
    Nov 21, 2025
    2.0
    If you are in a hurry for a cold steak patty on a cold biscuit, this is the place for you. They precook everything and keep it way too long. I will add also that their "add-ons" are grossly overpriced such as $2 to add an egg. Costs a quarter at Walmart so 8X markup. When they do it right, the food is pretty good, but mostly likely you'll end up with a cold, overpriced sandwich more times than not.

Frequently Asked Questions About Bojangles

What types of food does Bojangles offer at the 3285 Keith Bridge Road location?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are the operating hours for Bojangles in Cumming, GA?

Bojangles is open Monday through Saturday from 5:00 AM to 10:00 PM, and on Sunday from 6:00 AM to 10:00 PM.