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Arby's

3.9
(768 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
403 Tri County Plaza, Cumming, GA
30040, United States

Hours

Reviews

3.9
768 reviews
5 stars
393
4 stars
156
3 stars
83
2 stars
42
1 star
94

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food temperature, with several mentioning cold or improperly cooked items.

Service Issues

Numerous reviews highlighted poor service, including long wait times, incorrect orders, and unhelpful staff.

Staff Friendliness

Despite service issues, several customers praised the friendliness of the staff when they interacted with them.

Cleanliness Concerns

Some customers noted cleanliness issues in the dining area and concerns about food safety.

Inconsistent Experience

Overall experiences varied widely, with some customers enjoying their meals while others had significant complaints.
  • MM
    Michelle
    Feb 10, 2026
    3.0
    Very friendly, but my food was not even warm and they weren't even busy.
  • TL
    Tina Lindsey
    Jan 9, 2026
    5.0
    Everything was hot and fresh they were friendly too!
  • CZ
    Cris Zuniga
    Dec 22, 2025
    1.0
    Thanks for the food poisoning first time at this Arby's and definitely my last
  • CB
    Chris Barcus
    Oct 19, 2025
    5.0
    Friendly staff and food was great. Hard to find an Arby's around anymore so nice to see this one is still going strong!
  • DM
    Daniel Messick
    Oct 12, 2025
    4.0
    I appreciate that this location has freedom to decorate for different holidays to make it a unique experience. Corporate may be taking away triple pepper, chocolate turnover, caramel cookie etc but at least this location is getting to keep some individual decor to help make the experience special. The gentleman Steven was kind when he took our order and he even brought the food to us when he saw we had just sat down. While we were eating: others finished and Steven promptly took upon himself to clean cafe. (Started by spraying & wiping tables, had separate duster for chairs ,then switched to broom to sweep floors) and when people walked in he rushed back to counter to serve them.

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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