Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,250 reviews
5 stars
441
4 stars
285
3 stars
196
2 stars
87
1 star
241
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported unprofessional and rude behavior from staff, leading to a negative dining experience.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor communication regarding orders.
Food Quality
Customers frequently complained about cold, old, or poorly prepared food, with some mentioning spoiled items.
Cleanliness
Several reviews noted unsanitary conditions, including dirty floors and bathrooms, contributing to an overall negative impression.
Speed of Service
While some customers experienced fast service, many others reported long wait times and slow service, particularly in the drive-thru.
- JEJohnkim EslerNov 17, 20251.0No receipt, 1 napkin, cold wobbly fries, drink not filled up, asked for chili sauce. She hands it to me, its already torn open for me! 😊 Each burger had so mayo and ketchup on them, then smashed, wrapped with everything was on the outside of the bun! Gands covered in mayo/ketchup with each bite! Foil wrapper , sametgibg!! Remember, one napkin!!! It was used before we opened our food! We did not get our receipt!! Hopefully we didnt pay more then we should have! Noise level,could heat because of the mower and blower by the drive thru.
- HCHayleigh CraigOct 18, 20253.0We were in the drive through and ordered online and their was so many people lined up thats from the drive through because the working is trying to get his drive through time.
- JDJ D'AmicoOct 9, 20251.0Just not professional gentleman working to go orders tonight Where he doesn't want to do his own job Was missing condiments and straws not not a care in the world that things are missing Also having an inside company converschin's showing disagreements with others and basically telling them don't worry about what I'm doing or how I'm doing it this is all stuff no customer should hear or say It's almost like a poor attitude along with lack of service skills
- CIC IvySep 21, 20251.0If you like repeating yourself 5 times for a simple order, that is then going to be cold. This is the place for you!!!
- LALaShaun AdeSep 1, 20251.0Terrible service. Ordered through the drive-thru, cashier didn’t confirm the order, and I was missing a meal and drink. When I asked them to fix it (with no cars in line), the cashier told me to drive back around and reorder. She even said her tooth hurt and she wasn’t “going back and forth” with me. The manager (Beasia) refused to give her name and walked away. Extremely unprofessional at 11:15 AM. -
Frequently Asked Questions About Wendy's
Is 11120 Hwy 142 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Covington, GA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Covington, GA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (770) 788-1774.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 11120 Hwy 142 Wendy’s serve breakfast?
Yes, this Wendy’s location in Covington, GA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 7:00 AM to midnight.
Is this Wendy's location currently open?
Yes, this Wendy's at 11120 Hwy 142 is open and committed to serving quality food every day.
Does this Wendy's offer breakfast options?
Yes, breakfast is served here including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order delivery from this Wendy's?
Delivery is available through the Wendy's app or order.wendys.com by entering your delivery address.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa payments.
How can I provide feedback about my experience at this Wendy's?
You can contact the Customer Care team via Live Chat or phone at 888-624-8140, or fill out Wendy’s Customer Satisfaction Survey online.
Is there a drive-thru service available at this Wendy's?
Yes, this location has a drive-thru that operates daily from 7:00 AM to midnight.
What nearby places can I visit before or after dining at Wendy's?
Nearby you can find Quality Inn Covington and Travelodge by Wyndham Covington if you need accommodation, and ALDI USA for grocery shopping.
Are there other dining options close to Wendy's?
Yes, nearby dining options include Taco Bell for Mexican food, Waffle House for breakfast and brunch, and Shane’s Rib Shack for barbecue.
How can the nearby Wells Fargo ATM help customers visiting Wendy's?
Customers can conveniently withdraw or deposit cash at the nearby Wells Fargo ATM during their visit to Wendy's.