Wendy's

3.5
1260 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
11120 Hwy 142, Covington, GA
30014, United States

Hours

Reviews

3.5
1,260 reviews
5 stars
442
4 stars
288
3 stars
196
2 stars
91
1 star
243

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.

Food Quality

Many customers reported receiving cold, old, or improperly prepared food, leading to dissatisfaction.

Cleanliness

Several reviews mentioned dirty tables and unsanitary conditions, contributing to a negative dining experience.

Staff Attitude

Customers frequently noted unprofessional behavior and a lack of care from staff, impacting overall service.
  • CC
    Cathie Conner
    6 days ago
    4.0
    Love the frosty. Go 2 or 3 times a week just for that
  • AG
    Angelina Gee
    Jan 1, 2026
    1.0
    Today is January, 01.2026 & the last day I'll ever come to this Wendy's. I went to the drive thru & ordered a Double Dave's burger with extra Mayo, Lettuce, & Tomatoes. I didn't get any of their fries because they're always cold, hard, or burnt & I don't drink fountain drinks. After arriving home to eat my burger, I realized after the second bite how salty the burger was & wondering 🤔 why is salt on the burger anyway. I had to get out of my comfort zone to go back to Wendy's & get a remake. After asking for a receipt that was never giving, the cashier then asked how long ago I came there which was literally no longer than 15 mins. ago, Her & other staff members were doing continuous laughing & being totally disrespectful. It made me feel that they new about the burger & did it on purpose. I kept my cool even though my blood started boiling. I received my freshly made burger only to find out when I got back home, they didn't add my extra Mayo, Lettuce, or Tomatoes. This staff is highly unprofessional, childish, disrespectful, rude, mean, nasty, & making this business lose customers. Hopefully in the future, Wendy's can be very careful who they hire at their facility because if I ever get another half cooked burger that made me sick nearly catching food poisoning, I will sue the whole business and their staff. They didn't even deserve a ⭐️, it was the only way I could write my review. Wendy's, need to do better. This is a New Year & nobody not playing about their money or the food they eat. Learn how to respect others as they strive to support your business. Without us, you're nothing, remember that!!!
  • CS
    Calvin Stallings
    Dec 31, 2025
    2.0
    While traveling, I stopped at Wendy’s to grab a quick breakfast. I saw the picture of the breakfast burrito and thought, why not? I ordered the sausage, egg, and cheese burrito combo with potatoes and a coffee. That’s when things started going downhill. The staff initially seemed confused about my order and mentioned that not many people ask for the breakfast burrito—which quickly became obvious once I tasted it. I’ve had plenty of breakfast burritos in my life, and this one made it clear they don’t make them often. It was poorly put together and honestly not good at all. I’ll cut them a little slack due to lack of experience, but it definitely missed the mark. Now, credit where it’s due—the potatoes were actually on point. Unfortunately, that was the only highlight. The mocha iced coffee was absolutely undrinkable 🤮. If I hadn’t already been back on the road, I would’ve taken it straight back. It tasted like someone scooped some dirty toilet water with some burnt coffee, added chocolate frost, and stirred it up. Just awful. Absolutely horrible. I can forgive a bad burrito, but when I can’t even wash it down with my favorite part of the morning—coffee—that’s where I draw the line. I wouldn't give that to my worst enemy.
  • RE
    Ron english
    Dec 28, 2025
    4.0
    For fast food it was good. Employees were very friendly.
  • EM
    Eric Mozzone
    Dec 28, 2025
    1.0
    Chicken nuggets had green and brown inside them.

Frequently Asked Questions About Wendy's

Is 11120 Hwy 142 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at this Wendy's location?

The drive-thru is open daily from 7:00 AM to midnight.