Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,577 reviews
5 stars
594
4 stars
363
3 stars
244
2 stars
121
1 star
255
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
Many customers reported receiving cold or improperly prepared food, with some mentioning raw or old items.
Cleanliness
Several reviews pointed out unsanitary conditions, including dirty floors and ungloved employees handling food.
Order Accuracy
Frequent complaints about incorrect orders, with items missing or wrong, were noted by multiple customers.
Management Issues
Customers expressed dissatisfaction with management, citing lack of oversight and poor handling of customer complaints.
- CJCody JonesNov 16, 20251.0Raw hamburgers after being made to wait for them
- QCQ C’Nov 13, 20251.0Just get rid of the entire staff and hire people who actually have good customer service!
- ENErica NicoleOct 16, 20251.0Every time I go to this Wendy’s and order in the drive thru the person always ask if I can back up past the yellow pole and sensor and pull up again so that they can reset their timer. That’s it. End of the review. Enough said. Do better.
- BSBeyunka SandersOct 9, 20251.0The girls be to busy trying to flirt with my man. He Jamaican so they wanna talk like him and smile hard 😒 they get our order wrong EVERYTIME 😂😂😂😂 like ewww
- MTMisty Turner-SmithOct 2, 20251.0This location is horrible. Every time I go, there’s an issue. Either we don’t get all of our food, the wait is entirely too long, they’re very slow, not to mention rude and unfriendly. I always check my food before I leave because they usually forget something, but of course charge me for it. The last time I went there, I decided was my VERY last time. They need to take customer service lessons from Chick Fil A
Frequently Asked Questions About Wendy's
Is Salem Road Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Covington, GA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Covington, GA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (678) 625-4540.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Salem Road Wendy’s serve breakfast?
Yes, this Wendy’s location in Covington, GA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's on Salem Road in Covington, GA?
The drive-thru is open Monday through Thursday from 6:30 AM to 1:00 AM, Friday and Saturday from 6:30 AM to 2:00 AM, and Sunday from 7:00 AM to 1:00 AM.
Does the Wendy's on Salem Road offer breakfast?
Yes, this location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's on Salem Road?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I place an order online or through an app for this Wendy's location?
Yes, you can order via the Wendy's mobile app or at order.wendys.com. The app is available in the Apple App Store.
Does this Wendy's location offer dine-in, drive-thru, and delivery services?
Yes, dine-in, drive-thru, and delivery are all available at the Salem Road Wendy's. Curbside pickup is not available.
How can I contact Wendy's Salem Road location for questions or feedback?
You can call them directly at (678) 625-4540 or use the Wendy's Customer Care via their Contact page or Customer Satisfaction Survey online.
Are there any nearby fast food alternatives around the Wendy's at Salem Road?
Yes, nearby options include Popeyes Louisiana Kitchen, Zaxby's, Chick-fil-A, Taco Bell, Subway, and Marco's Pizza, providing a variety of food choices.
What nearby services can customers use before or after visiting Wendy's on Salem Road?
Customers can visit nearby places like Walgreens for pharmacy needs, Blue Rhino for propane exchange, Murphy USA gas station, or get a car wash at Tidal Wave Auto Spa.
Is public transit or shopping convenient near Wendy's Salem Road?
Yes, Salem Road Station shopping center is nearby for shopping needs, and the area has several convenience stores and gas stations that may aid transit and errands.
Where can I find nutrition and allergen information for menu items at this Wendy's?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and in-restaurant nutrition posters. Crew members can assist you as well.