Taco Bell

3.5
844 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 6151 Hwy 278 NW in Covington. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
6151 Hwy 278 NW, Covington, GA
30014, United States

Hours

Reviews

3.5
844 reviews
5 stars
303
4 stars
209
3 stars
110
2 stars
65
1 star
157

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with how orders were handled.

Speed of Service

Customers frequently mentioned long wait times, both in the drive-thru and for mobile orders, indicating a lack of urgency from staff.

Cleanliness and Professionalism

Several reviews noted unprofessional behavior from staff and unsanitary conditions, impacting the overall dining experience.

Food Quality

While some customers enjoyed the food, many expressed disappointment with the quality, including poorly made items and incorrect orders.
  • VL
    V Lester
    3 days ago
    3.0
    The drive thru is super slow we sat that for 10 plus minutes since waiting in line, made me late back to work. Food was good. They did have everything i ordered so that was a plus.
  • NG
    Nicole Green
    Dec 5, 2025
    1.0
    Honestly, I have not had customer service this bad.In a really long time, the lady would not listen to me.Kept asking me to repeat myself on my order.And I did, and was very polite.The entire time. I was giving my food through the drive through.Thank god I checked my bag before I left.Because not only was the order just wrong that they gave me, but I was missing several items.They were not busy whatsoever, it was not a big deal to anybody. The first lady I asked for my money back here.Come a second lady that was highly uneducated.Just like the first lady could care less about her job literally laughed at me when I asked for my money back. Then, here come the third lady.That also was trying to get me to just complete the order.Or tell them what they did wrong.But i'm like, the order is on the bag.None of these are the correct items.It's missing several items.I had two quesadillas.You only gave me one I had three tacos.You only gave me two tacos.None of them are beef. The two tacos were chicken, so obviously employees non listening non caring.Not reading the tickets, which is what made me say uneducated. So I had to ask her three times to please give me my money back.The fact that the second employee laughed at me.Trying to be rude like do better in life, sweetie.Seriously you are a joke. And thanks to all of that, I was also late picking up my children from school, something that should have only taken a few minutes took twenty five. If you hate your job, please look for another one.You're the one that applied for this place and started working there.There is no reason to be this ridiculous.And rude.
  • JS
    Joel Smith
    Nov 23, 2025
    1.0
    Waited over 30 minutes for 3 orders. When I finally got my order, one of the three were missing. They refused to look at the receipt and never got my completed order. Finally left with nothing...after spending $30 on a mobile order. Not sure how this is even legal.
  • ED
    erica Dewitt
    Nov 23, 2025
    1.0
    Waited 30 minutes for fries, just for them to not have dropped anything. No sense of urgency for a fast food restaurant. Mind you, there were maybe 5-6 workers here.
  • AB
    Ashleigh Babcock
    Nov 18, 2025
    1.0
    Straight up lied to us and don't even know what goes on the tacos 😒

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell in Covington, GA?

The drive-through at Taco Bell in Covington is open from 8:00 AM to 3:00 AM Monday through Thursday and Sunday, and from 8:00 AM to 4:00 AM on Friday and Saturday.

What is the address and contact number for Taco Bell in Covington, GA?

Taco Bell is located at 6151 Hwy 278 NW, Covington, GA 30014. You can contact them at +1 770-786-3445.