Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,227 reviews
5 stars
336
4 stars
240
3 stars
213
2 stars
120
1 star
318
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently reported poor service, including incorrect orders, rude staff, and long wait times.
Food Quality
Many reviews highlighted issues with food quality, such as cold meals, incorrect items, and unsanitary conditions.
Order Accuracy
Frequent complaints about missing items and incorrect orders, leading to customer frustration.
Management Issues
Several customers noted a lack of effective management and training among staff, contributing to the overall poor experience.
Inconsistent Experience
While some customers had positive experiences, they were overshadowed by the majority of negative feedback regarding service and food.
- MBMatt Bryant2 days ago1.0Not Fast. Not Food. Rude. Also quit making people pull up and wait 40 min for their food. When you speak to management they only make excuses and act like you were wrong for talking to them. Whoever owns this place needs to watch some cameras or pay a visit.
- MMMatt MillerNov 16, 20251.0Whoever runs this place needs to re train the whole entire staff, can’t even be greeted at the counter stood there for 10 minutes. Whole staff is horrible management is horrible so is ownership
- VSVee SNov 14, 20251.0Did an online order order a sweet tea ,large frie, a wrap an a 10peiece chicken nugget an a ice cream. The young lady who brought out the food forgot my ice cream attitude bad, then she proceeded to walk back to get my ice cream before she made it across the parking lot she comes back an say oh we all out of ice cream just get ur money back. While sitting there eating I see am older couple come out with ice cream. So I am thinking wow she just told me they were out of all ice cream. So I get out go in the store to ask why she tell me there was no ice cream the manager said oh it was broke they just fixed it. I feel like she played in my face cause how was it just broke but not even 5mins later its back working. I was on my lunch break didnt have time to get out an go in but I made time cause I wanted to know what was going on. I want ever be back to this location
- RHRichard HarrisonNov 11, 20251.0The food always takes forever but the people at the window are super nice
- AWA WebsterNov 8, 20251.0Such an unprofessional staff. The lack of willingness to help is baffling. We placed a mobile order for that store & was able to show a receipt to show it was the correct store & time. But it still wasn’t in the system. So they said “refund your order then make a new one. So I did make a new order & all they had to say to me was “your order is not here” but IM SHOWING YOU THE RECIPT FOR THE SECOND ORDER YOU TOLD ME TO PLACE. & still wouldn’t give me my food . Like I had the proof twice. they might as well have been like “too bad, not our problem” & the app isn’t letting me refund for some reason.. so now I’m suck with a $20 charge. No food. And I’m late for work. Tysm McDonald’s on 36!!
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's in Covington, GA?
McDonald's in Covington, GA is open Monday to Thursday and Sunday from 6:00 AM to 11:00 PM, and Friday to Saturday from 5:00 AM to 1:30 AM.
When does the delivery service operate at this McDonald's location?
Delivery is available Monday to Thursday and Sunday from 5:00 AM to 11:45 PM, and on Friday and Saturday from 5:00 AM to 12:45 AM.
What are the drive-through hours at McDonald's in Covington?
The drive-through is open Monday to Thursday and Sunday from 5:00 AM to 12:30 AM, and Friday to Saturday from 5:00 AM to 1:30 AM.
Can I order McDonald's food for delivery or curbside pickup?
Yes, this location offers delivery, curbside pickup, same-day delivery, and no-contact delivery services.
What payment options are accepted at McDonald's on Highway 36?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this McDonald's location has a drive-thru available for customers.
Is there a mobile app to order from McDonald's in Covington?
Yes, you can order through the McDonald's app available on the Apple App Store and Google Play Store.
Which nearby places can I visit before or after eating at McDonald's?
You can visit nearby places such as Redbox for movie rentals, CVS Pharmacy for shopping, and Moxie Yoga Barre Pilates for fitness and relaxation.
Are there other food options near McDonald's at 10267 Highway 36?
Yes, nearby food options include Waffle House for breakfast, Best Wings for chicken, Taco Bell for Mexican food, and Johnny's New York Style Pizza for pizza lovers.
What nearby services can help with errands while visiting McDonald's?
Nearby services include a UPS Access Point for shipping, Newton Federal Bank for banking needs, and Shell and Marathon Gas stations for fueling your vehicle.