Dunkin'

3.7
450 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Covington, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
10055 Eagle Dr, Covington, GA
30014, United States

Hours

Reviews

3.7
450 reviews
5 stars
228
4 stars
68
3 stars
44
2 stars
29
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rudeness, lack of professionalism, and unresponsiveness from staff.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food or drink preparations.

Product Quality

Feedback indicated inconsistent quality of food and drinks, with complaints about stale donuts, burnt food, and poorly made beverages.

Cleanliness

Some reviews mentioned cleanliness issues within the store, including dirty restrooms and unkempt areas.

Positive Experiences

Despite the negative feedback, there were also positive comments about friendly staff and good coffee, indicating that experiences can vary significantly.
  • JH
    JR Hayes
    Jan 4, 2026
    1.0
    It must be the generation that works here. Can they read English? I mean your order something easy and it is written in black and white!! Every 3 orders they may get one order correct...maybe on a good day. Tried calling several times as usual, and of course they don't answer the phone. Once again calling corporate! You can see the pictures below. Guess they don't know there cheeses let alone their colors. I guess you only get one slice of bacon and 2 is considered extra.
  • CM
    Catherine Murray
    Dec 30, 2025
    5.0
    They always seem to have more different types of donuts made all hours of the day than other local stores
  • UH
    Ursula Harris
    Dec 29, 2025
    2.0
    7pm on a Monday evening. No cars in drive thru. And no response at the speaker when I drove up. Lackluster customer service and lukewarm coffee
  • MH
    Mooky Harris
    Dec 29, 2025
    1.0
    I am currently on the phone trying to get corporate on the line. The young ladies in there are so unprofessional . This is the third time that I have come into this establishment and they are talking about smoking weed, calling each other gay , or cursing. This is unacceptable . The two males that work in here are extremely nice and just do their jobs. These young ladies are cursing and carrying on conversations as if this is their home. Unacceptable ! I will be reporting this location to corporate as soon as they answer the phone .
  • PL
    Paige Lee
    Dec 27, 2025
    1.0
    I have on video how the general manager decided to yell at me and my 12 year old daughter in a store! This is the most ridiculous Dunkin around. Always rude, not doing orders right and oh God if you’re white…. You aren’t getting any service!!! We sat at the counter and waited while they served everyone else and not us. All on video!!!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Covington, GA?

Dunkin' in Covington, GA is open from 4:30 AM to 8:00 PM Monday through Friday, 5:00 AM to 8:00 PM on Saturday, and 6:00 AM to 8:00 PM on Sunday.

Does Dunkin' in Covington offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for your convenience.