Dunkin'

3.8
438 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Covington, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
10055 Eagle Dr, Covington, GA
30014, United States

Hours

Reviews

3.8
438 reviews
5 stars
226
4 stars
67
3 stars
42
2 stars
28
1 star
75

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, leading to a negative experience.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders and poor attention to detail.

Food Quality

Customers expressed dissatisfaction with food quality, including stale donuts and poorly prepared items.

Positive Staff Experiences

Some customers praised specific staff members for their friendly service and helpfulness.

Cleanliness and Environment

While some noted cleanliness, others reported issues with the store's atmosphere and temperature.
  • AC
    ALLEN CHITTUM
    Nov 8, 2025
    1.0
    I went inside waited for 5 minutes before anyone asked if I need anything she said ok give us a minute later a guy came and took my drink order when waiting 3 females was over by drive thru cussing about a customers order. The guy said we have a inside customer she said she did not give a Dame and kept talking crap about customers. I will not be back to this location
  • MJ
    Meagan Jones
    Nov 5, 2025
    2.0
    Honestly, when I order my frozen coffee in store... They seem to make it perfectly. But when I order on Uber eats, there's a 40/60 chance that they'll make it correctly. My coffee is wrong 60% of the time. They either give me a frozen coffee that's pure coffee and no cream, or they'll give me all cream and no coffee. And 100% of the time I don't get a straw. This has been going on for months. I've even gotten so upset that I've driven to the location to have them remake it. I don't know if it's done on purpose, but I never have this issue when I order in store.
  • CM
    Chezz Mary
    Oct 10, 2025
    1.0
    7:55 am today Terrible service, I ordered a hot drink and they gave me a cold one. After asking for it to be replaced with the drink I ordered, it seemed like they just switched the glass.
  • MJ
    Mary Jane
    Sep 3, 2025
    1.0
    I asked for a plain bagel egg bacon and cheese sandwich but received an everything bagel. I also ordered 2 hash browns and only received one. The one I did receive was burnt. Unacceptable. Reading is fundamental.
  • DW
    Dana Williams
    Aug 26, 2025
    1.0
    Waited at speaker for over 2 minutes never heard a hello , can you wait a minute nothing. So I drove to window girl was extremely rude telling me next time I would have to go back around . We’ll do your job then

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Covington, GA?

Dunkin' in Covington, GA is open from 4:30 AM to 8:00 PM Monday through Friday, 5:00 AM to 8:00 PM on Saturday, and 6:00 AM to 8:00 PM on Sunday.

Does Dunkin' in Covington offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for your convenience.