Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Covington, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and orders being mishandled.
Order Accuracy
Many customers experienced issues with incorrect orders, including wrong items and poorly made drinks.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty environments and ungloved staff handling food.
Staff Performance
While some employees received praise for their friendliness and efficiency, others were criticized for being unprofessional and inattentive.
Product Quality
Feedback on food and drink quality was mixed, with some customers enjoying the coffee and donuts, while others reported stale items and poorly prepared drinks.
AS
Alixandra sanchez
Feb 19, 2026
5.0
always the perfect amount of guac on my toast, most consistent with my coffee orders. love using this Dunkin
DO
Donna O'Neal-Dorton
Jan 24, 2026
2.0
I ordered online and people that came in and placed drink orders got their orders before my online order that was placed about 10 mins before I got there and these people came in and placed there order after I got there so that was extremely frustrating. Then 2 of the Lattes I ordered did not have any sugar in our coffees.
CJ
Caleb Johnson
Jan 20, 2026
1.0
My 16 yo friend came in the drive thru and a male ADULT MAN probably in his 30s who was working the window cat called her. Thats disgusting and need to be addressed.
MG
mike gary
Jan 9, 2026
4.0
Good dunkin
JR
James Ricks
Jan 1, 2026
1.0
Been stopping here for a few years now every day. Sometimes twice a day. In the beginning , it was a bumpy ride to figure out which employees were good employees and which ones wasn't. Over all the last year or 2 has been a good run with everyone. There is definitely 2 or 3 key players at this location that are great with people. Great with their job and great at what they do. Unfortunately, I only know one of these ladies names. Autumn. I hope you are recognized for everything. You bring to the table for your employer. My opinion you and 2 other ladies are outcast to this store. I really hope your management team values you and these other ladies.I personally think y'all CAN do better. And involve yourself around a management team that expects the same quality from every employee , instead of just one or two of y'all. I have watched the new hires come in.They are rude.They are lazy. Coffee's doesn't even get mixed anymore. And to top it off , you are more expensive $ than the DD around the corner. I say all of that to say this..
( Dee And Thomas)
I challenge you as managers to start managing this location.Start setting expectations for all of your employees instead of just a couple. And if you can't meet them standards , then maybe YOUR boss should intervene and start looking at new management. This is definitely a management problem. It can be fixed.... Chick, fil a serves thousands and thousands of people every day, and every last one of their employees has the same line of respect for their customers, even if they're having a bad day. Do you think everyone of the employees at Chick-fil-A was programmed at birth?? No , sir , check- fil-a management teams has standards and they make sure they're met by their employees to stay employed. SO AGAIN, MANAGERS THINK ABOUT IT. This problem can be fixed if you are willing to train your employees properly.
I can't fix the problem that y'all have with the behavior of this location. But what I can fix is the money I spend here. I will be taking my business to the cheaper DD around the corner from now on.
What are the regular operating hours for Dunkin' in Covington, GA?
Dunkin' in Covington, GA is open daily from 5:00 AM to 10:00 PM.
Does Dunkin' in Covington offer delivery and curbside pickup?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What holiday drinks are currently featured at Dunkin' in Covington?
They offer the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, brunch, and lunch meals including coffee, espresso, breakfast sandwiches, donuts, and tea.
Is there a drive-thru available at the Dunkin' location in Covington?
Yes, this Dunkin' has a drive-thru for convenient ordering and pickup.
Can I order ahead using a mobile app for Dunkin' in Covington?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms.
Does Dunkin' in Covington serve vegetarian options?
Yes, Dunkin' serves vegetarian options as part of their menu offerings.
What nearby eateries can I visit along with Dunkin' in Covington?
Nearby, you can find Baskin-Robbins for ice cream, Chipotle Mexican Grill for Mexican cuisine, and Dairy Queen Grill & Chill for fast food and ice cream.
Are there any grocery or health food stores near Dunkin' in Covington?
Yes, Base Culture and Kroger supermarkets are located nearby, offering health foods and groceries.
What other retail and service stores are close to Dunkin' in Covington that customers might want to check out?
Nearby places include Bike World Of Covington for retail shopping, Classic Cleaners for dry cleaning, and Western Union for money transfer services.
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