Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.8
680 reviews
5 stars
318
4 stars
157
3 stars
77
2 stars
38
1 star
90
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude or unprofessional behavior from staff, including dismissive attitudes and lack of attentiveness.
Food Quality
While many customers enjoyed the ice cream and food, there were complaints about incorrect orders and food being served cold.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and unkempt staff.
Pricing Concerns
Customers expressed dissatisfaction with high prices and perceived poor value for money, particularly regarding portion sizes.
Positive Experiences
Despite the negative feedback, some customers praised the delicious ice cream and friendly service from certain staff members.
- KNKarrie NovariaNov 16, 20255.0Best dipped cone ever.
- RDRashad dennisOct 15, 20251.0Recently went there for a replacement milkshake and was completely blown off by an incompetent manager or claimed to be one. Last night me and my family's went there and ordered 30 dollars worth of ice cream and had hair in one of the milkshakes, was told to come back today and apparently I wasn't the right skin tone so I had to end up buying another which I didn't mind, don't go there, night time service with kids working is horrible.
- KBKevin BanksOct 1, 20255.0Best ice cream
- LJLaDoya JenkinsSep 4, 20255.0Dairy Queen has fresh, homemade tasting ice cream that is super delicious.
- PEPatrick EtienneSep 2, 20255.0Always good
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Covington, GA?
Dairy Queen Grill & Chill is open from 10:30 AM to 9:15 PM Monday through Thursday, 10:30 AM to 9:45 PM on Fridays and Saturdays, and 11:30 AM to 9:15 PM on Sundays.
Where is Dairy Queen Grill & Chill located?
It is located at 3125 Hwy 278 NE, Covington, GA 30014-2301, United States.
What type of food and treats does Dairy Queen Grill & Chill offer?
They serve classic fast-food items like burgers and fries, along with soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, and DQcakes.
Does Dairy Queen Grill & Chill offer facilities suitable for families with kids?
Yes, the restaurant is family-friendly and provides booster seats, high chairs, outdoor seating, and is wheelchair accessible with restrooms available.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can order pickup online through their website at https://www.dairyqueen.com/en-us/order/pickup/n/10741/.
Does Dairy Queen Grill & Chill have drive-thru service?
Yes, this location offers drive-thru service for convenient pickup.
Are there any nearby gas stations where I can fuel up before or after visiting Dairy Queen Grill & Chill?
Yes, Kroger Fuel Center is nearby and offers gas, convenience items, and coffee, making it a good stop before or after your visit.
What other dining options are available near Dairy Queen Grill & Chill?
Nearby restaurants include Chipotle Mexican Grill for Mexican cuisine, Stalvey's Restaurant & Lounge offering steakhouse and American fare, Hardee's burger restaurant, Baskin-Robbins for ice cream, and Dunkin' Donuts bakery and fast food.
Are there shopping centers or retail stores close to Dairy Queen Grill & Chill?
Yes, Newton Plaza shopping center is nearby, along with retail stores like Bike World Of Covington, Curvy Market Resale, Rick's Thrift Store, Shoe Dept., RadioShack, Big Lots, and J&C: Gamer's Marketplace.
Is Dairy Queen Grill & Chill active on social media and does it offer special deals?
Yes, Dairy Queen has a Facebook page at https://www.facebook.com/dairyqueen/ and promotes exclusive deals through their app, which can be downloaded from https://www.dairyqueen.com/app.