Chipotle Covington GA is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported poor customer service, including rude staff and long wait times.
Portion Sizes
Numerous reviews mentioned that portion sizes have decreased significantly, leading to dissatisfaction.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and food areas.
Food Quality
Feedback indicated inconsistent food quality, with some customers receiving overcooked or improperly prepared items.
Pricing
Customers expressed concerns about high prices relative to the portion sizes and quality of food.
DC
Dan Cronic
Dec 23, 2025
4.0
It's ok. But not too good of food.
MM
Muyon Muyon
Dec 17, 2025
1.0
The location closes at 11 i go at 9 every other night and is nasty and never have anything ? Can yall prep for the whole day because why isn’t there anything to put on the bowl after 9 but doesn’t closes till 11🤬🤬
WR
William Ryan
Dec 17, 2025
1.0
I came here to pick up lunch like I normally do two or three times a week. This time it was around 2pm and there were 4 employees visible in the store. I was the only customer besides a lady who came for an interview. One guy was cutting meat, one lady was wiping tables and the other two ladies were stocking stuff in the drive through. I was standing there for over five minutes without one single employee saying a word. Finally, the lady who was wiping tables said “someone will be with you in a minute”. A few minutes she comes back and says “I guess that someone is me”. Then she is told to go clock out by one of the other ladies who then finally asked what I wanted. This whole process took almost 10 minutes and none of the employees even seemed concerned until more people were in line behind me. At this point one of the ladies is conducting an interview with to lady who came in before me. I imagine she’s a manager and she never even acknowledged that I was there even though she walked by me multiple. I’m the most easy going person you’ll ever meet but, this was some of the most awful “customer service” I’ve ever received so you’re getting this review. I worked in the restaurant business for over a decade and this is unacceptable. It’s bad enough that your portions continue to decrease but, with this awful service I don’t see a valid reason to continue eating here. This store obviously has a leadership problem. FYI I have never once complained about a single thing at this location until today.
MB
Meek B
Dec 17, 2025
4.0
Ordered a vegetarian gluten free bowl. I had to remind the guy making my food to change gloves before making my bowl. Also, they should put more food in my bowl. It seems like if you're vegetarian, they give you less greens and everything.
BC
BDB Clicks
Dec 6, 2025
5.0
Great food, but pricey. They do give you a lot tho. $40 for two people.
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill in Covington, GA?
Chipotle Mexican Grill is located at 3147 US-278 NW, Newton, Covington, GA 30014, USA.
What are the operating hours of Chipotle Mexican Grill in Covington, GA?
Chipotle is open every day from 10:45 AM to 11:00 PM.
How can I contact Chipotle Mexican Grill in Covington, GA?
You can contact them by phone at +1 678-212-9001 or via email at GA.3913.CovingtonGA@chipotle.com.
Does Chipotle Mexican Grill in Covington offer online ordering options?
Yes, you can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the App Store.
What type of food does Chipotle Mexican Grill in Covington serve?
They offer fast-casual Mexican food including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Where can I find Chipotle Mexican Grill on social media?
You can follow Chipotle Mexican Grill on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and YouTube for updates and offers.
What nearby places can I visit along with Chipotle Mexican Grill in Covington?
Nearby places include Baskin-Robbins for ice cream, Dunkin' Donuts for coffee and bakery items, and Kroger supermarket for groceries and bakery.
Are there convenient financial services near Chipotle Mexican Grill in Covington?
Yes, nearby you can find Western Union for money transfers, LibertyX Bitcoin ATM, Coinstar Kiosk, and Lendmark Financial Services.
What shopping options are near Chipotle Mexican Grill in Covington?
Nearby shopping includes Newton Plaza shopping center, Badcock Home Furniture & more, Rick's Thrift Store, and Curvy Market Resale.
Are there other dining options near Chipotle Mexican Grill in Covington?
Yes, nearby dining options include Dairy Queen Grill & Chill for fast food and ice cream, and Stalvey's Restaurant & Lounge, an American steakhouse with a lounge.