Chipotle Mexican Grill

3.2
328 reviews
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About

Mexican Restaurant
Chipotle Covington GA is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
3147 US-278 NW, Covington, GA
30014, United States

Hours

Reviews

3.2
328 reviews
5 stars
122
4 stars
53
3 stars
16
2 stars
28
1 star
109

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers complained about small portion sizes and inconsistent servings, often feeling shortchanged.

Customer Service

Customer service experiences varied widely, with numerous reports of rude staff and poor service, particularly during busy times.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of dirty tables, trash, and unsanitary conditions.

Food Quality

Several reviews mentioned issues with food quality, including overcooked meat, stale chips, and unappetizing flavors.

Management Issues

Customers expressed concerns about management's responsiveness and professionalism, with some citing poor handling of customer complaints.
  • KS
    Kandice Stevenson
    5 days ago
    4.0
    I have really learned to enjoy Mexican food as Chipotle is one of my favorite places. The only issue is that the portions have gotten SMALL. My favorite is the bowl. I like the lime rice, chicken, fajita, pico, mild sauce, double corn, guac, and lettuce.
  • SL
    Steven LaGrand
    Nov 1, 2025
    3.0
    This was my first time eating Chipotle My grandma's first time as well. I got the new carne asada burrito. It was meh... Looks absolutely nothing like their adds nor was it cooked properly. The meat was cooked so long it was tough.... Other than that I'm guessing the girl who made it was in training, because it ended up in the shape of a ball rather than that of a burrito. My grandma got the carne asada quesadillas kids meal. She said the same thing I was thinking about the carne asada being overcooked and rough. Overall I would say not the best first impression
  • FM
    Felicia Mitchell
    Oct 28, 2025
    2.0
    The girl making my food was super rude and literally gave me scraps of vegetables instead of getting a fresh pan. These kids need some serious customer service training. I had to ask for my tortilla 3 times and my chimichurri sauce as well. There was no one behind me when I ordered. I won't be back!!!
  • WO
    Wayne Owenby
    Oct 15, 2025
    4.0
    Food was great, service was quick, parking was a problem,
  • AC
    Aliyah Carina
    Oct 14, 2025
    5.0
    Everything was well portioned.

Frequently Asked Questions About Chipotle Mexican Grill

What is the address of Chipotle Mexican Grill in Covington, GA?

Chipotle Mexican Grill is located at 3147 US-278 NW, Newton, Covington, GA 30014, USA.

What are the operating hours of Chipotle Mexican Grill in Covington, GA?

Chipotle is open every day from 10:45 AM to 11:00 PM.