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Arby's

3.8
(450 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
6225 Turner Lake Rd Nw, Covington, GA
30014, United States

Hours

Reviews

3.8
450 reviews
5 stars
215
4 stars
97
3 stars
50
2 stars
29
1 star
59

What are people saying?

AI-generated from recent customer reviews

Food Quality

Inconsistent food quality reported, with some customers receiving cold or poorly prepared items, while others praised the freshness and taste.

Service Experience

Service quality varied significantly; many customers highlighted friendly and efficient staff, while others reported rude behavior and mistakes with orders.

Cleanliness

Mixed reviews on cleanliness; some customers noted a clean environment, while others mentioned dirty restrooms and sticky floors.

Drive-Thru Issues

Several complaints about drive-thru service, including long waits, incorrect orders, and employees being inattentive.
  • KS
    Katherene Skinner
    4 days ago
    5.0
    Went thru drive thru
  • VW
    Valarie Wilson
    Feb 16, 2026
    5.0
    First time going there food was so good
  • JR
    Jessie Richardson
    Jan 5, 2026
    5.0
    Monica is the sweetest lady working in here. The food was hot and ready. I really like this location.
  • SM
    Susan Matheny
    Dec 22, 2025
    5.0
    Great service, excellent food. No long wait.
  • JS
    Jonathan Stanely
    Nov 23, 2025
    3.0
    Tasty food and clean restaurant. But a cashier (Rachel or Mitchel she said her name was) was cleaning the table next to me which I don’t mind but I know this isn’t supposed to be encouraged due to FDA. The issue was the profound smell coming from either her or the cleaning solution. I asked for a to-go bag and I smelled the same musky smell meaning this cashier had on soiled clothing or didn’t wash her hands after handling this strong odor solution. Almost surprised it wasn’t left on the bag for me to take home.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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