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Arby's

3.9
(1652 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2201 E 16th Ave, Cordele, GA
31015, United States

Hours

Reviews

3.9
1,652 reviews
5 stars
751
4 stars
397
3 stars
239
2 stars
98
1 star
167

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being rude, slow, or unhelpful.

Food Freshness

Many customers reported receiving cold or old food, with some items having unpleasant smells.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendliness and efficiency, as well as enjoying certain menu items.

Cleanliness

The restaurant was noted to be clean in some reviews, but others reported unsanitary conditions.
  • EM
    Edward Murphy
    2 days ago
    5.0
    Stopped for gas no food.
  • TD
    Terrence Davis
    Feb 17, 2026
    5.0
    This location makes a MEAN gyro!!
  • TW
    Tanner Waldron
    Feb 14, 2026
    1.0
    The worst experience I've had at a fast food restaurant in a long time. I come up to the counter, and i'm met by a woman, moving slower than a snail, eyes half-closed, appearing to nod off... I would never want to make an accusation, but as a nurse, this behavior was very consistent with patients I see who are high on opiates... I hand her a coupon from a mailer I received. She holds it and stares at the coupon, without moving or speaking, for almost 5 full minutes. The most awkward experience ever. After 5 minutes, another worker with a similar set of "attributes" comes over to "help". They start slowly tapping the screen on the computer, and random things came up on the sub total that had nothing to do with the coupon... Then, I kid you not, they both stare at the computer, nodding off for 5 more minutes... I try to offer help and show them where the coupon code is on the little coupon, and they dont even look up at me. After 10 full minutes of standing in silence, the first woman hands me the coupon and says, "I can't get this to work, so we must not honor the coupon or something." Are you kidding me!? You're too high to push a button and then try to tell me that you dont accept the coupons that your business sent to me?! Disgusting people, disgusting behavior, get some help. Speaking to the owner: Start drug testing your workers, and have a higher standard for how your business operates! Needless to say, I took my 2 young girls and walked out as quick as I could so they weren't exposed to seeing this type of behavior any longer. Avoid this place at all costs.
  • DH
    Donna Hand
    Dec 14, 2025
    5.0
    Asked for large Tea, no charge, thank you!
  • PC
    Pat n Barbara Crossin
    Dec 10, 2025
    2.0
    Yesterday we ordered a classic roast beef and a roast beef slider. The meat on the classic was just fine, but the meat on the slider had a sour smell to it. So, I brought it back in and exchanged it for another one. Got out to my car, opened it up and the meat smelled sour. When I brought the first one in and talked to the manager, she looked annoyed and gave no apology. I didn't bring the second one back in, just threw it out. We just won't eat there again.

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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