Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and unprofessional behavior.
Food Quality
Many customers expressed dissatisfaction with food quality, citing issues like cold or improperly prepared items.
Speed of Service
Numerous reviews highlight slow service, particularly in the drive-thru, with long wait times being a common complaint.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, leading to frustration among customers.
Cleanliness
Several reviews mention that the dining area and overall cleanliness need improvement.
NB
Nyree Blackman
Jan 3, 2026
1.0
All I wanted was a medium fry and a sugar cookie. They gave me old fries so I drove back and ask the girl to please give me fresh fries, she took my bag and gave me more old fries smh smh smh at this point I gave everything back and got a refund. Wendy's do better!!!!
JS
Josh Soares
Nov 3, 2025
5.0
Crystal took our order today and brought some of the best customer service I have seen in a long time. She was smiling and lively and made it feel like home! Keep up the great work!
DS
Drew Smith
Oct 26, 2025
1.0
This place has been awful for years but literally can’t stand the service the most.
I rarely complain about places but this was just bad 😂
I rolled through and waited as literally only the second person in line? Nobody looked to have been in the drive thru for a while before me and the person in front of me pulled in together, they took their order and then I proceeded to wait after pulling up way too long to get my order taken, but it was night crew so I wasn’t too unhappy with that, but when I pulled up to the window, I had to wait to even pay and one girl was just nose deep in her phone leaning against the counter and two other guys just standing around with her, while the other girl proceeded to be the only one doing her job and serving me and letting me pay, when I got home I was hoping to try the new tenders but when I opened the 3 piece box I was met with 2 overly crispy tenders and a crunchy little ball of crust as the “third piece” can’t make this up, I literally avoid this place like the plague because of stuff like this 🤣 but this was the worst I’ve ever seen.
TW
T W
Oct 11, 2025
1.0
Drove to the drive thru at 1225 am, had a sign on the speaker that said "pull up to the first window". When I get to the window, the person stated that they were closed. I asked "don't you close at 1?" She said umm yeah but....
TM
Tammy McRae
Oct 8, 2025
1.0
Purchased 2 sour cream and Chives baked potatoes 🤬
Did not look at them until I got home 🤬🤬
The potatoes fit in the palm of my hand and covered in chives...see picture
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's in Conyers, GA?
The drive-through at this Wendy's location is open from 6:00 AM to 1:00 AM Monday through Saturday, and from 7:00 AM to 1:00 AM on Sunday.
Is this Wendy's location open for dine-in, takeout, and delivery?
Yes, Wendy's at 1561 Highway 20 N.E. offers dine-in, drive-thru, takeout, and delivery options where available.
Does this Wendy's serve breakfast?
Yes, this Wendy's location serves breakfast with a selection of combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I order from Wendy's online or via their app?
You can order online at https://order.wendys.com or through the Wendy's mobile app available in the App Store.
What payment options are accepted at Wendy's in Conyers, GA?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment methods.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's website and mobile app under each menu item, and also posted at the restaurant.
Are there other fast food restaurants near Wendy's at 1561 Highway 20 N.E.?
Yes, nearby fast food restaurants include Burger King and another Wendy's location. This gives customers additional dining choices close by.
What other food options are available near this Wendy's location?
Nearby options include Papa John's Pizza, Waffle House, Yuki Teriyaki & Sushi, Main Moon Chinese Restaurant, Zenshi Handcrafted Sushi, and I Love Wings Conyers.
Are there any nearby pharmacies near Wendy's at 1561 Highway 20 N.E.?
Yes, customers can find CVS Pharmacy, Rockdale Pharmacy, and Publix Pharmacy at Milstead Crossing close to the Wendy's location.
How can customers visiting nearby locations like Daisy Nails or Jim Fuller's U.M.A.S. Karate combine their visit with a meal at Wendy's?
Customers visiting nearby places such as Daisy Nails or Jim Fuller’s U.M.A.S. Karate can conveniently stop by Wendy’s for a quick meal or snack before or after their appointments or classes.