Wendy's

3.6
1659 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1561 Highway 20 N.E., Conyers, GA
30012, United States

Hours

Reviews

3.6
1,659 reviews
5 stars
633
4 stars
366
3 stars
280
2 stars
134
1 star
246

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and unprofessional behavior.

Food Quality

Many customers expressed dissatisfaction with food quality, citing issues like cold or improperly prepared items.

Speed of Service

Numerous reviews highlight slow service, particularly in the drive-thru, with long wait times being a common complaint.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, leading to frustration among customers.

Cleanliness

Several reviews mention that the dining area and overall cleanliness need improvement.
  • NB
    Nyree Blackman
    Jan 3, 2026
    1.0
    All I wanted was a medium fry and a sugar cookie. They gave me old fries so I drove back and ask the girl to please give me fresh fries, she took my bag and gave me more old fries smh smh smh at this point I gave everything back and got a refund. Wendy's do better!!!!
  • JS
    Josh Soares
    Nov 3, 2025
    5.0
    Crystal took our order today and brought some of the best customer service I have seen in a long time. She was smiling and lively and made it feel like home! Keep up the great work!
  • DS
    Drew Smith
    Oct 26, 2025
    1.0
    This place has been awful for years but literally can’t stand the service the most. I rarely complain about places but this was just bad 😂 I rolled through and waited as literally only the second person in line? Nobody looked to have been in the drive thru for a while before me and the person in front of me pulled in together, they took their order and then I proceeded to wait after pulling up way too long to get my order taken, but it was night crew so I wasn’t too unhappy with that, but when I pulled up to the window, I had to wait to even pay and one girl was just nose deep in her phone leaning against the counter and two other guys just standing around with her, while the other girl proceeded to be the only one doing her job and serving me and letting me pay, when I got home I was hoping to try the new tenders but when I opened the 3 piece box I was met with 2 overly crispy tenders and a crunchy little ball of crust as the “third piece” can’t make this up, I literally avoid this place like the plague because of stuff like this 🤣 but this was the worst I’ve ever seen.
  • TW
    T W
    Oct 11, 2025
    1.0
    Drove to the drive thru at 1225 am, had a sign on the speaker that said "pull up to the first window". When I get to the window, the person stated that they were closed. I asked "don't you close at 1?" She said umm yeah but....
  • TM
    Tammy McRae
    Oct 8, 2025
    1.0
    Purchased 2 sour cream and Chives baked potatoes 🤬 Did not look at them until I got home 🤬🤬 The potatoes fit in the palm of my hand and covered in chives...see picture

Frequently Asked Questions About Wendy's

Is 1561 Highway 20 N.E. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's in Conyers, GA?

The drive-through at this Wendy's location is open from 6:00 AM to 1:00 AM Monday through Saturday, and from 7:00 AM to 1:00 AM on Sunday.