Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
Customers reported inconsistent food quality, with issues such as cold or improperly cooked items.
Order Accuracy
Many customers experienced incorrect orders, missing items, or items that did not match their requests.
Staff Attitude
Staff behavior was frequently criticized, with reports of unprofessionalism and lack of enthusiasm.
Drive-Thru Efficiency
The drive-thru service was often described as slow, with long wait times reported consistently.
JS
Josh Soares
Nov 3, 2025
5.0
Crystal took our order today and brought some of the best customer service I have seen in a long time. She was smiling and lively and made it feel like home! Keep up the great work!
DS
Drew Smith
Oct 26, 2025
1.0
This place has been awful for years but literally can’t stand the service the most.
I rarely complain about places but this was just bad 😂
I rolled through and waited as literally only the second person in line? Nobody looked to have been in the drive thru for a while before me and the person in front of me pulled in together, they took their order and then I proceeded to wait after pulling up way too long to get my order taken, but it was night crew so I wasn’t too unhappy with that, but when I pulled up to the window, I had to wait to even pay and one girl was just nose deep in her phone leaning against the counter and two other guys just standing around with her, while the other girl proceeded to be the only one doing her job and serving me and letting me pay, when I got home I was hoping to try the new tenders but when I opened the 3 piece box I was met with 2 overly crispy tenders and a crunchy little ball of crust as the “third piece” can’t make this up, I literally avoid this place like the plague because of stuff like this 🤣 but this was the worst I’ve ever seen.
TW
T W
Oct 11, 2025
1.0
Drove to the drive thru at 1225 am, had a sign on the speaker that said "pull up to the first window". When I get to the window, the person stated that they were closed. I asked "don't you close at 1?" She said umm yeah but....
TM
Tammy McRae
Oct 8, 2025
1.0
Purchased 2 sour cream and Chives baked potatoes 🤬
Did not look at them until I got home 🤬🤬
The potatoes fit in the palm of my hand and covered in chives...see picture
CZ
Citizen Zero
Sep 28, 2025
4.0
Construction ongoing in the parking lot which could limit amount of parking but not an issue on our visit since we went through drive thru. Attendant had lackluster enthusiasm but the person could've had a long day. Ordered two biggie bag specials. Food was hot and tasted fresh so overall experience was satisfactory.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Conyers, GA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Conyers, GA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (770) 761-6000.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 1561 Highway 20 N.E. Wendy’s serve breakfast?
Yes, this Wendy’s location in Conyers, GA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in Conyers, GA?
The drive-through at this Wendy's location is open from 6:00 AM to 1:00 AM Monday through Saturday, and from 7:00 AM to 1:00 AM on Sunday.
Is this Wendy's location open for dine-in, takeout, and delivery?
Yes, Wendy's at 1561 Highway 20 N.E. offers dine-in, drive-thru, takeout, and delivery options where available.
Does this Wendy's serve breakfast?
Yes, this Wendy's location serves breakfast with a selection of combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I order from Wendy's online or via their app?
You can order online at https://order.wendys.com or through the Wendy's mobile app available in the App Store.
What payment options are accepted at Wendy's in Conyers, GA?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment methods.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's website and mobile app under each menu item, and also posted at the restaurant.
Are there other fast food restaurants near Wendy's at 1561 Highway 20 N.E.?
Yes, nearby fast food restaurants include Burger King and another Wendy's location. This gives customers additional dining choices close by.
What other food options are available near this Wendy's location?
Nearby options include Papa John's Pizza, Waffle House, Yuki Teriyaki & Sushi, Main Moon Chinese Restaurant, Zenshi Handcrafted Sushi, and I Love Wings Conyers.
Are there any nearby pharmacies near Wendy's at 1561 Highway 20 N.E.?
Yes, customers can find CVS Pharmacy, Rockdale Pharmacy, and Publix Pharmacy at Milstead Crossing close to the Wendy's location.
How can customers visiting nearby locations like Daisy Nails or Jim Fuller's U.M.A.S. Karate combine their visit with a meal at Wendy's?
Customers visiting nearby places such as Daisy Nails or Jim Fuller’s U.M.A.S. Karate can conveniently stop by Wendy’s for a quick meal or snack before or after their appointments or classes.