Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with staff often being rude, unprofessional, and inattentive.
Food Quality
Many customers reported receiving cold, old, or improperly prepared food, with several mentioning issues like missing items or incorrect orders.
Service Speed
Customers frequently complained about long wait times in both the drive-thru and inside the restaurant, with some noting that the service was consistently slow.
Cleanliness and Environment
Several reviews mentioned a lack of cleanliness and disrepair in the dining area, contributing to a negative dining experience.
Positive Experiences
A few customers did report positive experiences, praising specific staff members for their friendly service and noting that food was hot and fresh on occasion.
AW
Ashley Wright
5 days ago
1.0
Between the attitudes of the workers and the cold food……don’t waste your time!!!!!!!
TA
Terry W. Allen
Feb 22, 2026
5.0
Hot food great an fast service
LP
Latonya Perryman
Feb 18, 2026
1.0
This use to be such a good location years ago but it has went down tremendously. Customer service is terrible, at this location it’s a lot of young adults with the most nastiest attitude for no reason at all.every time I go it’s like being like an inconvenience no greeting ,not welcome to Wendy’s on the intercom it’s always you can go ahead 🙄 it kills me because they are the ones that applied for a customer service position where you was aware you will deal with the public so it’s not our fault you decided to work there. The food is always cold and old because they don’t care. The only ones that get fresh food is their lil friends that come in and get freebies. Wendy’s are closing a lot of locations and I see why.
YY
Yolandra
Feb 7, 2026
1.0
I seldomly eat fast food but each time I visit this location, the experience gets worse. The customer service is lacking, they’re frequently out of simple items like BBQ sauce, and there always seems to be a problem when trying to use rewards. On top of that, the food quality just isn’t what it used to be. This location honestly needs to do better or just shut it down because obviously someone isn’t doing their job.
JW
jayln wakler
Feb 4, 2026
1.0
Horrible experience! The tall light skin manager with the horrible braids and eyelashes was so nasty because it took forever to get a frosty I walked in for a refund she gone say attitude walk off then the dark skin female followed up with walk out attitude all because THEY DIDNT MAKE MY FROSTY and I have somewhere to be the store was completely freaking empty and I see why they’re horrible and can’t do their job it was a young guy in there kicking trash around like a soccer game
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's in Conyers, GA?
The drive-through at this Wendy's location is open from 6:00 AM to 1:00 AM Monday through Saturday, and from 7:00 AM to 1:00 AM on Sunday.
Is this Wendy's location open for dine-in, takeout, and delivery?
Yes, Wendy's at 1561 Highway 20 N.E. offers dine-in, drive-thru, takeout, and delivery options where available.
Does this Wendy's serve breakfast?
Yes, this Wendy's location serves breakfast with a selection of combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I order from Wendy's online or via their app?
You can order online at https://order.wendys.com or through the Wendy's mobile app available in the App Store.
What payment options are accepted at Wendy's in Conyers, GA?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment methods.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's website and mobile app under each menu item, and also posted at the restaurant.
Are there other fast food restaurants near Wendy's at 1561 Highway 20 N.E.?
Yes, nearby fast food restaurants include Burger King and another Wendy's location. This gives customers additional dining choices close by.
What other food options are available near this Wendy's location?
Nearby options include Papa John's Pizza, Waffle House, Yuki Teriyaki & Sushi, Main Moon Chinese Restaurant, Zenshi Handcrafted Sushi, and I Love Wings Conyers.
Are there any nearby pharmacies near Wendy's at 1561 Highway 20 N.E.?
Yes, customers can find CVS Pharmacy, Rockdale Pharmacy, and Publix Pharmacy at Milstead Crossing close to the Wendy's location.
How can customers visiting nearby locations like Daisy Nails or Jim Fuller's U.M.A.S. Karate combine their visit with a meal at Wendy's?
Customers visiting nearby places such as Daisy Nails or Jim Fuller’s U.M.A.S. Karate can conveniently stop by Wendy’s for a quick meal or snack before or after their appointments or classes.
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