Customer Service
Feedback indicates a mix of positive and negative experiences with staff, with some customers praising friendly service while others report rudeness and unprofessional behavior.
Food Quality
Many reviews highlight issues with food quality, including cold, overcooked, or incorrect orders, leading to significant customer dissatisfaction.
Wait Times
Numerous customers expressed frustration with long wait times at both the drive-thru and inside the restaurant, often citing slow service even when not busy.
Management Issues
Several reviews mention poor management practices, including unprofessional behavior from managers and a lack of effective training for staff.