Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
538 reviews
5 stars
279
4 stars
60
3 stars
40
2 stars
52
1 star
107
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported long wait times for orders, often exceeding 30 minutes, even for simple items.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty floors and unpleasant odors.
Customer Service
While some staff members received praise for their friendliness and helpfulness, others were described as rude and unprofessional, leading to mixed experiences.
Order Accuracy
Several customers experienced issues with incorrect orders, including missing items and wrong ingredients.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others reported issues like watery açaí bowls and old ingredients.
- KSKimberley SatterwhiteNov 15, 20252.0This location was dirty. Counters dirty. Floor behind counter had water all over them. The staff didn’t care whether customers were in the store or not. No greeting. No thank you. Dining area was dirty. Wait time was horrible. Definitely needs attention.
- DRDavion RuckerNov 14, 20251.0Had a pickup order for 10:24.... order not ready or even started at 10:30, whike workers stood around and talked about the music playing on Bluetooth. Horrible customer service and awareness! Bowls are microwaved from frozen to soften and the fruit is not fresh
- KKK KNov 8, 20252.0They got a score of 90 but when we walked in, there was trash piled up, a dirty floor and smelled like burnt doo doo. Please do better and clean up. The place showed defeat and no pride. Smoothies were ok.
- BBBriNov 7, 20251.0I was so excited to try this place. I placed an order online. They did not start preparing the order until AFTER I arrived which was the time staed it would be ready for pickup. I waited an additional 20 minutes for my food. When I got ready to eat, the food was so sloppy, messy and ill-prepared. I couldn't even eat it. I was thoroughly disgusted. All the 1 star reviews were correct! Do not recommend. The employees should take more pride in their work and presentation.
- JSJustin SmithNov 2, 20252.0I love tropical smoothie but EVERY time I visit this location it takes an unreasonable amount of time, at least 30min, to receive my food. This happens even when it is not busy, maybe 1-2 customers in store. During my most recent visit, I placed an online order for 1 banana crunch flatbread with plant based protein added. I placed the order at 2:05 and the app said that the order will be ready at 2:11. I arrive to this location at 2:20 to find my order not only not ready, but it hasn't even began being prepared. I then waited in store for 45minutes for 1 banana crunch flatbread, only to find out they didn't add my protein which I paid extra for. The young lady took my flatbread from me and threw it away and said she will make another one which I waited for another 20min. I became so frustrated and impatient, I just asked for a refund. The young man at the counter processed the refund but it was not for the full amount I paid. Furthermore, I do not see the refund pending when I check my bank account online. The food is great but the wait time is diabolical. It should not take over 1 hour for 1 flatbread, and it wasn't made correctly. Again, this is happens EVERY time I go to thos location. My last visit was the final straw, I can no longer support Tropical Smoothie in Conyers nor will I recommend them to anyone.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the opening hours for dine-in service at Tropical Smoothie Cafe?
Dine-in service is open Monday to Friday from 7:00 AM to 9:00 PM, Saturdays from 8:00 AM to 9:00 PM, and Sundays from 10:00 AM to 8:00 PM.
What meals does Tropical Smoothie Cafe serve?
They serve breakfast, lunch, brunch, dinner, and late-night meals.
Does Tropical Smoothie Cafe offer delivery and pickup options?
Yes, they offer in-store pickup, curbside pickup, delivery, and same-day delivery services.
Can I order from Tropical Smoothie Cafe using a mobile app?
Yes, you can order ahead using the Tropical Smoothie app available on both iOS and Android.
What types of payment does Tropical Smoothie Cafe accept?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, and Visa.
What kind of food and specialties can I expect at Tropical Smoothie Cafe?
They specialize in smoothies, wraps, flatbreads, acai bowls, salads, quesadillas, kids' food, and desserts with options including gluten-free and vegan items.
Are there family-friendly amenities at Tropical Smoothie Cafe?
Yes, Tropical Smoothie Cafe welcomes families and offers a children's menu, seating, and free Wi-Fi.
Which nearby places can I visit before or after dining at Tropical Smoothie Cafe?
You can visit Publix Super Market at The Village at Millers Chapel for groceries, Marco's Pizza for Italian food, or Starbucks for coffee nearby.
How can nearby transit and facilities help me access Tropical Smoothie Cafe?
Nearby facilities include Chase Bank and Presto! ATM for financial services, and parking is likely available at the Village at Miller's Chapel shopping center where the cafe is located, aiding convenient access.