Service Quality
Customers consistently reported extremely slow service, with many waiting over 30 minutes for their orders, and experiencing unresponsive staff.
Food Quality
Numerous reviews highlighted issues with food quality, including cold, greasy, and improperly prepared items.
Inventory Issues
Many customers noted that the location frequently runs out of menu items, including popular items like ice cream and slushes.
Staff Behavior
Feedback indicated that staff were often rude or unprofessional, contributing to a negative customer experience.
Location Status
Several reviews mentioned that the location is permanently closed, indicating a significant operational issue.