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McDonald's

3.3
(1599 reviews)

Business Details

2320 Salem Road, Conyers, GA
30013, United States
(770) 602-9969
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2320 Salem Road, Conyers, GA
30013, United States

Hours

Reviews

3.3
1,599 reviews
5 stars
465
4 stars
344
3 stars
302
2 stars
126
1 star
348

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, including poor handling of orders and dismissive attitudes.

Order Accuracy

Many customers reported receiving incorrect orders or missing items, leading to frustration and dissatisfaction.

Food Quality

Several reviews mentioned issues with food quality, including undercooked items and cold food, raising concerns about safety and freshness.

Management Issues

Customers expressed dissatisfaction with management's responsiveness and overall effectiveness in addressing service problems.

Cleanliness

Some reviews noted cleanliness issues within the restaurant, contributing to a negative dining experience.
  • HD
    Heather Duplantis
    3 days ago
    1.0
    They will pull you up no matter what you order , even a drink. They will haw 6+ cars parked for who knows what
  • RD
    Richard Duncan
    Feb 14, 2026
    1.0
    Waited 20 minutes at the drive through no help and then finally someone came and gave me attitude
  • CW
    Christie Wilcox
    Jan 29, 2026
    1.0
    Made a mobile order standing in the lobby. Ordered a frappé with a shot of espresso. The worker asked the manager how to add the shot of espresso and the manager told them, "OH it doesn't matter, it's a mobile order!" Not knowing we were standing right there. So that shows me the manager doesn't even care about the business!
  • LM
    Liya Maison
    Jan 27, 2026
    1.0
    Very unprofessional, sat at the drive through for 19 minutes and no response, constant attitudes
  • SS
    Sonya Sheppard
    Jan 17, 2026
    1.0
    THE ABSOLUTE WORST LOCATION AND THE MOST RUDE EMPLOYEES I PURCHASED FOOD FOR MY FAMILY, GOT HOME AND THEY DID NOT PUT EVERYTHING IN THE BAG. THEY HAD TO COOK THE APPLE PIES AND SHE WANTED TO GIVE ME AN OLD ONE SO I WAITED 20 MINUTES FOR THEM AND WAS TOLD 10 MINUTES TO COOK. GOT HOME AND THE PIES WERE NOT COOKED THOROUGHLY AND THE MANAGER IS LITERALLY HOLLERING OUT ORDERS TO BAG. THERE'S AT LEAT 10 CUSTOMERS WAITING IN THE LOBBY WAITING FOR ORDERS AND PEOPLE FEOM THE DRIVE THRU ARE COMING IN WITH INCORRECT ORDERS. I'M DONE WITH SALEM RD LOCATION!

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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