McDonald's

3.3
1632 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2320 Salem Road, Conyers, GA
30013, United States

Hours

Reviews

3.3
1,617 reviews
5 stars
486
4 stars
349
3 stars
304
2 stars
130
1 star
348

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poorly prepared food, leading to frustration and dissatisfaction.

Food Quality

Several reviews mentioned receiving cold, undercooked, or stale food, raising concerns about food safety and quality.

Management Issues

Customers expressed dissatisfaction with management's handling of staff and service issues, indicating a lack of oversight and training.

Cleanliness

Some reviews noted cleanliness issues within the restaurant, contributing to an overall negative dining experience.
  • JT
    justin treadwell
    1 day ago
    1.0
    Awful the manager on duty was awful very rude and unprofessional for the day I visited 1/11/26 at 10:30 in the morning
  • LL
    LivinGoodLex
    Dec 22, 2025
    1.0
    I stood at the counter and was completely ignored. The manager didn’t even greet me—just yelled for another employee instead. It felt rude, uncomfortable, and very unprofessional. No customer should be treated this wayThe
  • TP
    Tasaii P
    Dec 22, 2025
    1.0
    Very disappointed with my visit. I had to wait a long time just to place an order and was completely ignored at the counter. Instead of greeting me or acknowledging the wait, the manager yelled across the store for another employee to come to the front. It felt unprofessional and unwelcoming. Customers should at least be acknowledged, especially when there’s a delay. I won’t be returning to this location.
  • DG
    DB Green
    Dec 16, 2025
    3.0
    I paid for two breakfast sandwiches and received only one, after calling several times and receiving no answer. I'll have to go back to the restaurant after I get off work just to received a refund. Very inconvenient. Please confirm orders before giving it to your customers.
  • DA
    D'Marius Allen
    Dec 14, 2025
    2.0
    Why advertise chips ahoy frappes then get mad when it’s ordered? If it’s discontinued, remove the signage & lose the attitude. It’s really not that serious. I also ordered the McGriddle meal & was given only the entree and a small frappe when I asked for a large. I just got off work so I wasn’t even in the mood to argue but this needs to stop. Nobody is looking to b mistreated where they are only passing thru.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 2320 Salem Road, Conyers?

McDonald's is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 2:00 AM on Friday and Saturday.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, there is a drive-thru available. It operates from 5:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 5:00 AM to 2:00 AM on Friday and Saturday.