Domino's Pizza

3.3
632 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Conyers? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 3537 Highway 20 SE .

Location

Domino's Pizza
3537 Highway 20 SE, Conyers, GA
30013, United States

Hours

Reviews

3.3
632 reviews
5 stars
246
4 stars
95
3 stars
59
2 stars
44
1 star
188

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, particularly from management, with reports of rudeness and unhelpfulness.

Delivery Issues

Many customers experienced long wait times for delivery, with some orders taking over two hours and arriving cold or incorrect.

Food Quality

Several reviews mentioned issues with food quality, including undercooked pizza, missing toppings, and unsanitary conditions.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.

Inconsistent Experience

Customers reported a mix of experiences, with some receiving good service and quality food, while others faced significant issues.
  • JL
    Jessica Lynn
    Dec 30, 2025
    2.0
    Typically not one to do bad reviews, but I ordered delivery from here 2 nights in a row because I'm sick thinking surely I wouldn't have the same issues, but I was wrong. Both times I received an email stating the delivery wasn't was the store expected, yet both emails with the "offer" did not work. First delivery took an hr and a half and the second took over two hours. Ordered around 8:30 and the pizza didn't arrive until after 10:30. Tracker was not working and no one was answering the phone. Pizza arrived cold and at the point I felt so bad as a mom because not only did I have to order pizza twice in the row, but it was cold... again. The orders were correct. The drivers were friendly, but unfortunately if ever a next time I will have to pass on delivery and figure out another option for the kids sake.
  • JM
    Jai Marie M
    Dec 19, 2025
    1.0
    If I could give negative 1 I would. I placed an order today, I forgot an item and called to add it to my order. I was then told that they are two hours behind even though the system said it'll be 45 minutes to get my order delivered to me. I still decided to wait patiently for my order and when my order was delivered to the wrong location I called in again to check on my food. I spoke with Mateo, who said he was the general manager. I was met with snarkiness and rudeness. What I can understand is it being tough when your team is behind and you may have dissatisfies customers call in all night. However, I did not call in this way . He simply told me I can cancel your order, as if he didn't care that I had already waited 2 hours from my food. Then I said are you still going to send me my food ? He said I can remake your food but it's going to take 2 hours. I said okay and went to ask another question and he hung up on me. After being disconnected twice, I asked him for a contact of someone that I can discuss my concerns because I felt he was being rude at this point to me . He said I wasn't rude and I'm the only one that handles these kind of concerns. After becoming frustrated, I just simply told him to have a great night and disconnected the call. No one should be treated like this when we're a paying customers. I will not recommend this location to my worst enemy . And it's sad because domino's is my first go to when it comes to Pizza . I guess I need to find a new Pizza company.
  • TB
    Tonya Brooks
    Nov 24, 2025
    5.0
    Early afternoon crew is really sweet and nice. Good job guys!
  • KA
    Kova Anderson
    Oct 30, 2025
    5.0
    The customer service is on points the timely fashion that it is done is superb and you always get what you ask for. What if they make a mistake they will quickly have the issue resolved at hand.
  • RB
    Regina Brand
    Oct 29, 2025
    1.0
    Matteo made the mistake of giving an order away to the wrong person and instead of rectifying the matter, he was rude and refused to offer any help due to his mistake. I sent my daughter , who was under 21 to pick up the delivery and he dismissed her as if we didn’t just take the time to order the pizza and DRIVE to pick it up. The store is already nasty. Their grade is lower than an A(subpar-under 100) . After my sister cursed him out on speaker, MATTEO cancelled the second attempt at the online order due him stating his feelings were hurt due to someone treating him like he treats ppl. I’m sure, if he was the General mgr, he would want the money to help this locations sales! This location has a BIG customer service problem . And the fact that the “General Mgr” can’t keep orders straight, giving them to the wrong ppl and not paying attention seems to be a problem corporate has! I could see if a person was in your face mad at your mess up ! Matteo, grow up! Your call was also recorded. Very Rude and giving misogynistic!!!

Frequently Asked Questions About Domino's Pizza

What types of pizzas does Domino's Pizza in Conyers offer?

Domino's in Conyers offers Specialty Pizzas and allows you to build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust.

What are the operating hours for Domino's Pizza in Conyers?

Domino's Pizza is open daily from 10:00 AM to midnight, except on Fridays and Saturdays when it stays open until 1:00 AM.