Chipotle Mexican Grill

3.7
1627 reviews
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About

Mexican Restaurant
Chipotle Conyers is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1467 Highway 138 SE, Conyers, GA
30013, United States

Hours

Reviews

3.7
1,627 reviews
5 stars
731
4 stars
340
3 stars
155
2 stars
105
1 star
296

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional, particularly during evening shifts.

Food Quality

Many customers reported issues with food quality, including cold meals, small portions, and even health hazards like finding glass in food.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables, floors, and food preparation areas.

Order Accuracy

A significant number of customers experienced incorrect orders, missing items, and inadequate portion sizes, leading to dissatisfaction.

Management Issues

Reviews indicated a lack of effective management, with complaints about unprofessional behavior from managers and poor leadership among staff.
  • MH
    Marcel Haugabrook
    6 days ago
    3.0
    Today is Tuesday November 18th 9:21 p.m. I just left a Chipotle location in Conyers Georgia on 138 there was a young man making the burritos and the bowls by himself he had just did five plates at one time when he got to me no problem he was very helpful and very diligent at his job he made some of the other employees look bad sitting there WATCHING him. That young man is to be commended and I think deserve some type of pay raise or promotion Chipotle should be very happy to have him as an employee whoever that kid was kudos to him
  • GS
    Gingerly Sawitee
    Nov 10, 2025
    2.0
    Rude. The lady with the red hair doesn’t look like she wants to be there. She pushed my bag forward like it was a chore. Why is she working there if she doesn’t want to be there? And the proportions don’t even fill the bowl. My bowl was half way full. :( I’m talking I had to buy Mac Donald’s after. I really love chipotle so I was sad I had this experience.
  • TW
    Tresa Williams
    Oct 30, 2025
    2.0
    I placed an order with Uber Eats which is something I never do but received a virtual gift card and decided to use Uber Eats. My order was not at all what was entered online! I asked for chicken and steak received only steak, almost no black beans, no tomato salsa and the smallest amount of rice. My order was $34 with the Uber Eats fees and it was not what I ordered at all. Chipotle was my go to place but I think it’s time to go elsewhere!
  • LE
    Laporsha Ellis
    Oct 29, 2025
    1.0
    The service this evening was horrible. 8:30 pm 10/29/26 There was a young man with dreadlocks who was extremely rude, and I was polite when I asked for the toppings on my bowl when I told him the things that I wanted on the side, he said OK what else on the bowl and was basically rushing me and then when I asked for extra cheese, he said it cost for extra cheese I can’t give you extra cheese and I said well what do you mean? He said y’all are killing our stock I can’t give you extra cheese its a charge. I asked when did that start ? And how much? He said $1.25 I said don’t worry about it it’s okay. I always get extra cheese and if there was a charge that’s fine but to tell your patrons “we killing your stock!?” And he had an attitude and was mumbling things under his breath. How about I don’t dine at all?? Why was this young man working the front of the line with no customer service skills. Maybe it’s the unprofessionals that work the evening time because when I come during the day I don’t have any issues. But don’t worry about it, I won’t be returning. The way the climate is in society the last thing you want is to lose business and yall lost me today.
  • KM
    Kneyatah Mcmoore
    Oct 22, 2025
    2.0
    I Come To This Chipotle Often And My Last Experience Makes Me Not Want To Return. When i got there a girl started making my tacos , but then a guy with dread locks & a piercing in his face came in and they switched spots as soon as she started making my food. So my tacos with the rice on them are just sitting there while they switch out, i was being patient until i realized a few minutes went by and they werent doing anything but laughing and talking so i politely asked if someone could come finish my food so i can return back to work. Well the guy with the dreads and piercing finally came to finish my food but he clearly had a attitude because i asked if aomeone could come finish my food so i can go. He Started literally throwing the toppings on my tacos very aggressively and messy so i asked for the manager the manager that came over had red braids she looked a but young but i explained to her how her employee was throwing my toppings on my tacos very aggressively and she agreed “yea it looks throwed on. Ill remake it” and as shes remaking it her and the employee are smirking and laughing and whispering and i felt that to be very unprofessional being that injust explained to you how he was acting. I didnt get a apology or anything. All i got was laughed and smirked at and as a manager that was very wrong & unprofessional to laugh with him right in my face after his actions. I domt think i will return if this is the service thats being given with no consequences.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food can I find at Chipotle Mexican Grill in Conyers?

Chipotle offers customizable menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors or preservatives.

What are the operating hours for Chipotle Mexican Grill in Conyers?

Chipotle in Conyers is open daily from 10:45 AM to 11:00 PM.