Five Guys

4.3
1019 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 301 Steven B. Tanger Blvd. in Commerce is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
301 Steven B. Tanger Blvd., Commerce, GA
30529, United States

Hours

Reviews

4.3
1,019 reviews
5 stars
605
4 stars
246
3 stars
102
2 stars
23
1 star
43

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries for being delicious and fresh, although some noted inconsistencies in portion sizes and food temperature.

Service Speed

Many reviews highlighted slow service, with some customers experiencing long wait times even for simple orders.

Pricing

Numerous customers expressed concerns about high prices, feeling that the cost did not always match the quality or portion sizes of the food.

Customer Service

While some reviews mentioned friendly and helpful staff, others reported negative experiences with service, including issues with order accuracy and staff attitude.

Cleanliness

Feedback on cleanliness was mixed, with some customers noting a clean atmosphere while others described it as dirty or dingy.
  • KR
    Karissa Robinson
    Oct 12, 2025
    5.0
    Didn't get all of my pizza order. Missing 2 dishes. Doordash reimbursed.
  • EE
    emedjim
    Oct 10, 2025
    5.0
    Burgers have a good reputation here
  • MH
    Mason Humphrey
    Sep 16, 2025
    5.0
    Amazing customer service!
  • MT
    Megan Twiddy
    Sep 6, 2025
    1.0
    This has got to be the worst five guys in the country. I have truly never seen human beings move so slow in my entire life. I like to give fast food and restaurant workers a break because I worked those same jobs for years. But over and over again this particular location has proved to be problematic. Even ordering ahead won’t get you your food in a reasonable amount of time. Almost an hour for Burgers and fries is absolute insanity. And to watch them finish orders that came in well after you is maddening. I’ve tried multiple times to order from here, hoping that service would improve, but at this point, I’ve given up all hope.
  • CS
    Christina Steadman
    Aug 30, 2025
    4.0
    great burgers but the assistant manager (unsure of the actual official title of this employee, however) on duty was going to charge me for two separate but identical orders that were placed on the app, one of them being the result of a glitch on the app that duplicated the order. after outright refusal on their end I was allowed the opportunity to prove these details to the staff myself, kindly of course and thoroughly, with very clear and concise explanations, unfortunately none of which seemed to tick any boxes upstairs for the stubborn lady. this dumb and amazing situation did however cause significant frustration on my end due to the time consuming nature and it having ultimately caused my meal to be cold and almost inedible after having to undergo this operation, also while pretty hungry. I had to call my bank for a refund request and while on hold for a good moment with no interest on their ends to resolve, I went ahead and requested that they just go ahead and cancel both orders if I was going to be forced into paying for a duplicate order that had nothing to do with me.. then the woman quickly then went to the back to ask her manager if she could give me a refund 🫨 it took 2 seconds and of course she could....why not that BEFORE the extremely rude behavior on the part of the employee consistently demanding outright that "she doesnt think they are allowed to give refunds" and "what if im scamming them...." lady WHAT; I have a feeling only in commerce would one find themselves facing this dilemma, however, which is good news.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.