Business Details
About
Mexican Restaurant
Chipotle Commerce is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.1
209 reviews
5 stars
77
4 stars
31
3 stars
14
2 stars
11
1 star
76
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, incorrect orders, and unresponsive staff, leading to frustration and dissatisfaction.
Cleanliness
Multiple reviews highlighted the restaurant's poor cleanliness, with dirty tables, floors, and food preparation areas being a common complaint.
Food Quality
While some customers enjoyed the food, many others criticized it for being stale, improperly cooked, or not fresh, with several reports of finding foreign objects in their meals.
Management Concerns
Several reviews pointed to a lack of effective management, with issues like staff disorganization, inadequate staffing, and poor customer service being prevalent.
Inconsistent Availability
Customers noted frequent shortages of menu items and inconsistent hours of operation, leading to disappointment when trying to place orders.
- PLPeter Ly4 days ago3.0I honestly can’t give this place a 1 star nor anything higher than that. I can’t have an opinion because I wasn’t served, nor did I make a purchase. The reason why a 3-star is because they didn’t have Carne Asada. How do you advertise this nationwide but don’t have it at the store?
- DGDavid GuynnNov 12, 20251.0This is absolutely the worst Chipotle location I have ever been too! It is absolutely a nasty, disgusting place to eat. It appears the staff is to lazy to clean the tables, floor, drink machines, bar, and even the windows for heavens sake! You would think they would have management that would enforce proper cleanliness or perhaps just pay a cleaning crew to come in nightly and keep the place up to proper standards. I honestly don't know how this place doesn't get shut down by the health dept.
- GDGary DavisNov 8, 20251.0Ordered through the App the High Protein which is double chicken and there was 3 pieces of chicken and like 2 cans of beans. It was terrible and I was trying it again because last time it was the same way! Will not return!!
- TBTerryAnn BacchusNov 6, 20252.0I forgot to take a pic off my food but y when u pay for extra meat they give it 2 u like they don’t want to put it Chipotle need to work on there portion .. I went from buying Chipotle 4 times a month to twice a year all because off there portion and it’s not even a full spoon ….
- JJJacobHTheDeerOct 25, 20251.0I usually like to get chipotle but it's now and then kind of deal. Cause 35 or more bucks to enjoy for two. Which is good price but... I'm giving a One star review total due the service. On Oct 25th, 2025 at 9:45-9:55PM. Me and my father headed here for a bite after a lengthy trip back home. So chipotle seem like a good choice especially since was post be open until 11PM. Heading to the front doors it was locked, staff saw us and did nothing to open it. We stood for little whiles before we head back to our car and drove to Whataburger instead. While being in Whataburger group of folks went to Chipotle after being unhappy with Whataburger. We both said "good luck they won't open for y'all" peeking over I saw that those people were allowed in while we stood for while and was not allowed in. I mean really? While do you deserve any hire review when that happens? So one star.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Commerce, GA serve?
Chipotle Mexican Grill in Commerce, GA serves Mexican cuisine including customizable burritos, bowls, quesadillas, tacos, and salads.
What are the operating hours for Chipotle Mexican Grill in Commerce, GA?
Chipotle Mexican Grill in Commerce, GA is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Commerce, GA?
Chipotle Mexican Grill is located at 30874 US-441 S, Banks, Commerce, GA 30529, United States.
How can I contact Chipotle Mexican Grill in Commerce, GA?
You can contact Chipotle Mexican Grill by phone at +1 762-356-8084 or via email at GA.4233.Commerce@chipotle.com.
Does Chipotle offer online ordering for the Commerce, GA location?
Yes, you can order online through their website or via the Chipotle app available in the Apple App Store.
What is Chipotle's commitment to food quality at the Commerce location?
Chipotle prioritizes 'Food with Integrity' by using responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
What social media channels does Chipotle Mexican Grill in Commerce, GA maintain?
Chipotle is active on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), YouTube, LinkedIn, and Pinterest.
Which nearby fast food options are available near Chipotle in Commerce, GA?
Nearby fast food options include Whataburger, Taco Bell, Zaxby's, Dunkin', and Denny's for a variety of American and Mexican fare.
Are there convenient services near Chipotle Mexican Grill that customers can visit?
Yes, there are services such as Walmart Pharmacy, Wells Fargo ATM, Western Union, and Commerce Cash nearby for shopping and financial needs.
Can I find lodging options near Chipotle Mexican Grill in Commerce, GA?
Customers can find lodging at nearby hotels such as Days Inn & Suites by Wyndham Commerce and Scottish Inns.