Wendy's

3.8
1462 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1707 Wynnton Road, Columbus, GA
31906, United States

Hours

Reviews

3.8
1,462 reviews
5 stars
628
4 stars
353
3 stars
190
2 stars
87
1 star
204

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor service.

Food Quality

Food quality is inconsistent; some customers receive fresh and hot meals, while others report cold, undercooked, or incorrect orders.

Drive-Thru Efficiency

Drive-thru service has improved for some, but many still experience long wait times and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions, including hair in food and dirty restaurant areas.

Customer Experience

Overall customer experiences are mixed, with some enjoying their meals and others expressing strong dissatisfaction.
  • JB
    Jack Brown
    Nov 12, 2025
    1.0
    It was my first and last time there
  • QD
    Quent Deloach
    Oct 11, 2025
    5.0
    The crew that works the drive-thru around lunch is always very friendly and provides great service.
  • CB
    CAROLYN BELL
    Oct 9, 2025
    4.0
    I usually go thru the drive thru. The service thru the drive thru has gotten better. It is still.slow...but has gotten better. The staff is pleasant.
  • SL
    Shaneque Lewis
    Oct 3, 2025
    1.0
    I ask for my fries to be fresh cashier proceeded to say they're cooked to order. I sat and watch them give me fries that was sitting there when I came never did anyone drop fresh fries while I'm stoop there waiting on my food this second maybe third time this has happen. My nuggets was hard and cold I haven't even ate the burger yet scared of what it may taste like .
  • GT
    Gem Taylor
    Oct 1, 2025
    1.0
    This isn't the first time I've been to this Wendy's and had a negative experience. One time I waited 45 minutes for my food in the drive-thru. Another time they got my order completely wrong. Today I went through the drive-thru with my dog in my backseat and the lady had a disgusted look on her face and refused to take my card for payment until I closed all the windows. Then when she took my card she looked like she was about to cuss up a storm but was holding her tongue. The people here are SO rude and unprofessional and always have attitudes. Won't be coming back.

Frequently Asked Questions About Wendy's

Is 401 - Wynnton Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.