Wendy's

3.4
1552 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3639 Victory Dr, Columbus, GA
31903, United States

Hours

Reviews

3.4
1,552 reviews
5 stars
547
4 stars
321
3 stars
220
2 stars
132
1 star
332

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, including cold, stale, or improperly cooked items.

Cleanliness

The restaurant was often described as dirty, with unkempt dining areas and unsanitary conditions.

Menu Availability

Customers noted that many menu items were frequently unavailable, leading to disappointment.

Staff Attitude

Several reviews mentioned unprofessional behavior from staff, including lack of manners and indifference to customer needs.
  • MX
    Momma and the three bears Xoxoxoxo
    Nov 7, 2025
    1.0
    Worse customer service ever they close at 1 we were gonna park the cashier from the window just stares at us and she doesnt indicate to us they are close . We walk in and the cooks see us and ignore us then she gets behind the cash reg and says yal can order but can’t eat here because im cleaning i said oh we can’t she rolls her eyes and says no im cleaning. We just left. And can’t believe Wendys was represented by this rude lady. Pls do better
  • CC
    candy campbell
    Nov 6, 2025
    5.0
    David and the staff are great. Thanks guys ✌🏼🍬
  • DQ
    DJ Quee
    Oct 30, 2025
    1.0
    Everytime I eat here I get sick or my food is cold or I don't get everything.
  • JB
    Joshua Boyle
    Oct 17, 2025
    4.0
    Fast, friendly service and a super clean restaurant. If you like Wendy's, this one's tops!!!
  • WR
    Walter Raynor
    Sep 25, 2025
    1.0
    I recently visited Wendy's and what I received was absolutely appalling. I’ve reached out to Wendy’s at the HR and Customer service level but I’ve yet to receive a response. The sandwich looked like it was made weeks ago, with a cold, stale bun and a chicken patty that was more reminiscent of a science experiment than food. To top it off, I found old French fries stuffed into the sandwich—seriously, who thought that was a good idea? The whole meal felt like a gamble on my health, and it was completely inedible. If you want fast food that doesn’t leave you questioning your life choices, do yourself a favor and skip this location. Wendy's, you need to step up your game because this was disgraceful and disgusting.

Frequently Asked Questions About Wendy's

Is 402 - Victory Drive Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.