Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, including cold, stale, or improperly cooked items.
Cleanliness
The restaurant was often described as dirty, with unkempt dining areas and unsanitary conditions.
Menu Availability
Customers noted that many menu items were frequently unavailable, leading to disappointment.
Staff Attitude
Several reviews mentioned unprofessional behavior from staff, including lack of manners and indifference to customer needs.
MX
Momma and the three bears Xoxoxoxo
Nov 7, 2025
1.0
Worse customer service ever they close at 1 we were gonna park the cashier from the window just stares at us and she doesnt indicate to us they are close . We walk in and the cooks see us and ignore us then she gets behind the cash reg and says yal can order but can’t eat here because im cleaning i said oh we can’t she rolls her eyes and says no im cleaning. We just left. And can’t believe Wendys was represented by this rude lady. Pls do better
CC
candy campbell
Nov 6, 2025
5.0
David and the staff are great. Thanks guys ✌🏼🍬
DQ
DJ Quee
Oct 30, 2025
1.0
Everytime I eat here I get sick or my food is cold or I don't get everything.
JB
Joshua Boyle
Oct 17, 2025
4.0
Fast, friendly service and a super clean restaurant. If you like Wendy's, this one's tops!!!
WR
Walter Raynor
Sep 25, 2025
1.0
I recently visited Wendy's and what I received was absolutely appalling. I’ve reached out to Wendy’s at the HR and Customer service level but I’ve yet to receive a response. The sandwich looked like it was made weeks ago, with a cold, stale bun and a chicken patty that was more reminiscent of a science experiment than food. To top it off, I found old French fries stuffed into the sandwich—seriously, who thought that was a good idea?
The whole meal felt like a gamble on my health, and it was completely inedible. If you want fast food that doesn’t leave you questioning your life choices, do yourself a favor and skip this location.
Wendy's, you need to step up your game because this was disgraceful and disgusting.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Columbus, GA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Columbus, GA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (706) 288-7235.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 402 - Victory Drive Wendy’s serve breakfast?
Yes, this Wendy’s location in Columbus, GA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 3639 Victory Dr in Columbus, GA currently open?
Yes! This Wendy's location is open daily from 7:00 AM to 1:00 AM, serving breakfast, lunch, and dinner.
What are the drive-thru hours at Wendy's on Victory Drive?
The drive-thru is open every day from 7:00 AM to 1:00 AM.
Can I order Wendy's food for delivery or takeout?
Yes, Wendy's offers both delivery and takeout services. You can order through their app or website at order.wendys.com.
How can I contact Wendy's at 3639 Victory Dr for questions or feedback?
You can call the location directly at (706) 288-7235 or reach out via the Wendy's Contact page and customer care channels.
Does this Wendy's location serve breakfast?
Yes, breakfast is served at this Wendy's location. You can order breakfast combos, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's on Victory Drive?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing information are available on the Wendy's website and mobile app once you select this location.
What nearby restaurants can I visit around Wendy's on Victory Dr?
Nearby restaurants include Taqueria Victory Drive for Mexican food, Sam's Barbecue for American barbecue, TJ's Restaurant, and BTJ Wings for fast food chicken wings.
Are there any nearby hotels for visitors to stay near Wendy's Victory Dr location?
Yes, nearby hotels include Travel Inn Motel, Hawthorn Suites by Wyndham Columbus Fort Benning, and Suburban Extended Stay Fort Benning.
What other services or shops are located near Wendy's at 3639 Victory Dr?
Nearby are Dollar General for discounts and crafts, More Hair and Studio X for beauty and spa services, and AutoZone and Advance Auto Parts for automotive needs.