Tropical Smoothie Cafe

3.9
359 reviews
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Business Details

5555 Whittlesey Blvd., Columbus, GA
31909, United States
(706) 327-2003
https://locations.tropicalsmoothiecafe.com/ga/columbus/5555-whittlesey-blvd.
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About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
5555 Whittlesey Blvd., Columbus, GA
31909, United States

Hours

Reviews

3.9
359 reviews
5 stars
190
4 stars
62
3 stars
35
2 stars
18
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive.

Food Quality

Customers reported inconsistent food quality, with issues such as incorrect orders, spoiled items, and unsatisfactory preparation.

Cleanliness

Several reviews mentioned unsanitary conditions, including finding hair in food and overall cleanliness concerns.

Wait Times

Many customers experienced long wait times for orders, both in-store and for online pickups, leading to frustration.

Positive Experiences

Despite the negative feedback, some customers praised the smoothies and service, indicating that experiences can vary significantly.
  • JG
    James Gosla
    6 days ago
    3.0
    The cashier doesn’t speak good English. Had to repeat myself several times, and still got the order wrong.
  • HY
    Han Yolo
    Nov 16, 2025
    2.0
    Poor customer service with attitude
  • LR
    Ladia Rutledge
    Nov 5, 2025
    5.0
    Customer service and cleanliness
  • KR
    K R
    Oct 18, 2025
    1.0
    Found hairs inside my smoothie bowl. Disgusting!! Will not be ordering from this place again!!
  • JG
    Jamie Gregory
    Aug 16, 2025
    1.0
    Absolutely the worse customer service that ive experienced in a longgg time. A bunch of kids at the counter who apparently have no home training. Rude everytime I go there. Well this is the last time. I keep hearing the Midland is 100% better. I'll find somewhere else to spend my money....
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Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the opening hours for dining in at Tropical Smoothie Cafe?

Dining in is available Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.