Subway

4.0
431 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Columbus Subway® Restaurant at 2640 Manchester Expressway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2640 Manchester Expressway, Columbus, GA
31904, United States

Hours

Reviews

4.0
431 reviews
5 stars
217
4 stars
104
3 stars
51
2 stars
15
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many reviews highlighted poor customer service, with instances of rudeness and lack of attention to customers.

Food Quality

Several customers reported issues with food quality, including stale bread, wilted vegetables, and incorrect orders.

Cleanliness

There were mixed reviews about cleanliness, with some customers noting unsanitary conditions and others praising the cleanliness of the restaurant.

Service Speed

Customers frequently mentioned slow service, particularly during busy times, leading to long wait times.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendliness and good service.
  • R3
    R3tr0 3ch0
    Oct 10, 2025
    1.0
    One employee coughs in front of bread rack and doesn't make any attempt to cover mouth. Once I got my food and unwrapped it everything fell apart and all over my lap.
  • OK
    Orlinda Kimbrough
    Sep 27, 2025
    1.0
    The customer service was very rude no one spoke and didn't ask can We help you just stood and looked at us as we started to order he walked off and left us talking so we left and told him it was ok this behavior should not be accepted when your paying for service. The store looked as though it was closed when we arrived Not good customer service at all.
  • RC
    Regan Coppedge
    Aug 8, 2025
    1.0
    I went to Subway on Manchester Expressway this evening & it was absolutely terrible, from the service to the food. When I walked in there was 1 couple in front of me who apparently knew the man working behind the counter so while he was making their 2 sandwiches at the pace of a turtle he talked to them the entire time making their sandwiches which took around 15 minutes. There were 2 men working but the other guy did not come out to help until the very end. Both men were extremely rude & when it was finally my time to order the man said, how many sandwiches are you about to order and when I said 1 he said, ok, what do you want. 3 other people walked in behind me and after 15 minutes 2 of them left. Also, while I was standing in line the other man who wasn’t helping took chairs and blocked off any access to sit at a table or booth. I was there for 23 minutes which is absolutely ridiculous. The bread on my sandwich was not completely cooked because it fell apart immediately. Attached is a picture showing how long I was there. I’m never going back!
  • MT
    Melissa Townsend
    Jul 29, 2025
    1.0
    Made an online order. Order stated a pick-up time of 7:20pm. I'm walking out with my order at 8:04pm. Employee was higher than a kite, The most responsible of the three employees complained that 1st shift didn't prep anything for them. They were out of a lot of ingredients which made our sandwiches incomplete with extremely small portion sizes of what we did get on our sandwiches. The lettuce did not reach either side of my sandwich, recieved 3 tomatoes slices on my foot long. They had no onions. My husband ordered a Philly steak and cheese. They only had italian bread so the online selection of wheat was not an option. The green peppers were withered, light yellow and red so we chose to pass on those and of course no onions. One employee chose to slowly wipe off tables when the line had over 10 people waiting. Like I said, one of the guys on the line was high on something.... We started coming to this subway over the Subway on Macon rd but after this experience, I think we are finished with subway all together. We will go to Firehouse for our sub needs from here on out.
  • TT
    tkone0one
    Jul 25, 2025
    1.0
    This restaurant isn't capable of multitasking in person orders and online orders.

Frequently Asked Questions About Subway

Where is this Subway restaurant located?

The Subway restaurant is located at 2640 Manchester Expressway, Muscogee, Columbus, GA 31904, USA.

What are the operating hours of this Subway in Columbus?

This Subway location is open daily from 9:00 AM to 10:00 PM.