Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Columbus Subway® Restaurant at 5600 Milgen Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive to customers' needs.
Food Quality
Several customers reported issues with food quality, including stale bread, missing ingredients, and food that made them sick.
Cleanliness
The cleanliness of the restaurant was frequently criticized, with reports of dirty dining areas and unsanitary conditions.
Order Accuracy
Many customers experienced problems with incorrect orders, whether through online or in-person requests.
Staffing Issues
Reviews indicated that the location is often understaffed, leading to long wait times and poor service.
LR
Luceycia Reid
Oct 31, 2025
5.0
Sandwich gave me food poisoning
PP
Penelope Sofia Patterson
Sep 11, 2025
1.0
I like subway food always fresh , service is not too friendly or informational. Could use better customer service and guest mannerisms in a more professional manner.
AL
alesha loyless
Aug 23, 2025
2.0
The gentleman working on 8/23 at 1:30 clearly had no interest in serving our food, I had to ask him what he was saying 6 times, and he still got tried getting it wrong. A lady walked up and it got better but he might need to find a different job We will go elsewhere next time and honestly should of walked out this time
NW
Nicole Wingfield
Jul 22, 2025
1.0
walked in never was greeted..man was in front of me that the lady was servicing she looked up at me and said what kind of bread you want. never asked what I was getting I could had wanted pizza, cookies, or a salad...I told her what I wanted 2 sub's white bread a BMT and chicken rotisserie pepper jack cheese n toasted...I had to repeat the chicken like she was clueless to what I asked for.. she asked me Two more times about the cheese... as she fixing the BMT she said I still did not hear what the 2nd sub is at that point I told her dont even worry about it I go someplace else, her attitude n her demeanor was unacceptable. as I was leaving she stated I don't know why you getting mad at me because I can't hear you..n I told her my level of voice I have never not had anybody who can't hear me..mind you me and my son use this location a lot even some of the workers there know our faces and they always greet ppl when they walk through the door..I ended up going over to midland subway got greeted by more than one staff member as I placed my order she had no problem understanding me or hearing me...all gave service with a smile..milgen rd employees need to shadow midland for customer service. ppl like me are paying their salary and I will not pay for attitude especially when I'm not giving you one
LP
Lori Denise Patterson
Jul 5, 2025
4.0
Manager was very rude, uncommunicative, unfriendly and uninformative, Very indifferent treatment was given.
What types of meals does Subway at 5600 Milgen Rd serve?
Subway at 5600 Milgen Rd serves breakfast, lunch, and dinner.
What are the operating hours for the Subway restaurant on Milgen Rd?
Subway at 5600 Milgen Rd is open daily from 9:00 AM to 10:00 PM.
Does this Subway location offer delivery services?
Yes, this Subway offers delivery service to customers.
Can I dine in at the Subway on Milgen Rd?
Yes, this Subway location serves dine-in customers.
Is there a drive-through service available at Subway on 5600 Milgen Rd?
No, this Subway location does not have a drive-through service.
What types of food categories does this Subway fall under?
This Subway is categorized as a Sandwich Restaurant, Fast Food Restaurant, Take Out Restaurant, and Caterer.
How can I view the menu or place an order online for this Subway?
You can view the menu and order online at https://subway.com/en-us/restaurant/3869-0/menu.
What nearby restaurants can I visit around Subway at 5600 Milgen Rd?
Nearby restaurants include Panda Garden Restaurant, Peluso's Italian Restaurant, McDonald's, Little Caesars Pizza, and other Subway locations.
Are there any beauty salons near the Subway on Milgen Rd?
Yes, nearby beauty salons include Fatu African Hair Braiding, Relaxation Massage, Elegant Nails, Just A Hair, and Doobie's Barbershop.
What other services are available near the Subway on 5600 Milgen Rd for convenience?
Nearby services include Loya Insurance Company for auto insurance, H&R Block for financial services, and Mi Mi Beauty Supply for cosmetic and beauty supplies.