Subway

3.5
248 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Columbus Subway® Restaurant at 5600 Milgen Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5600 Milgen Rd, Columbus, GA
31907, United States

Hours

Reviews

3.5
248 reviews
5 stars
105
4 stars
47
3 stars
27
2 stars
13
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive to customers' needs.

Food Quality

Several customers reported issues with food quality, including stale bread, missing ingredients, and food that made them sick.

Cleanliness

The cleanliness of the restaurant was frequently criticized, with reports of dirty dining areas and unsanitary conditions.

Order Accuracy

Many customers experienced problems with incorrect orders, whether through online or in-person requests.

Staffing Issues

Reviews indicated that the location is often understaffed, leading to long wait times and poor service.
  • LR
    Luceycia Reid
    Oct 31, 2025
    5.0
    Sandwich gave me food poisoning
  • PP
    Penelope Sofia Patterson
    Sep 11, 2025
    1.0
    I like subway food always fresh , service is not too friendly or informational. Could use better customer service and guest mannerisms in a more professional manner.
  • AL
    alesha loyless
    Aug 23, 2025
    2.0
    The gentleman working on 8/23 at 1:30 clearly had no interest in serving our food, I had to ask him what he was saying 6 times, and he still got tried getting it wrong. A lady walked up and it got better but he might need to find a different job We will go elsewhere next time and honestly should of walked out this time
  • NW
    Nicole Wingfield
    Jul 22, 2025
    1.0
    walked in never was greeted..man was in front of me that the lady was servicing she looked up at me and said what kind of bread you want. never asked what I was getting I could had wanted pizza, cookies, or a salad...I told her what I wanted 2 sub's white bread a BMT and chicken rotisserie pepper jack cheese n toasted...I had to repeat the chicken like she was clueless to what I asked for.. she asked me Two more times about the cheese... as she fixing the BMT she said I still did not hear what the 2nd sub is at that point I told her dont even worry about it I go someplace else, her attitude n her demeanor was unacceptable. as I was leaving she stated I don't know why you getting mad at me because I can't hear you..n I told her my level of voice I have never not had anybody who can't hear me..mind you me and my son use this location a lot even some of the workers there know our faces and they always greet ppl when they walk through the door..I ended up going over to midland subway got greeted by more than one staff member as I placed my order she had no problem understanding me or hearing me...all gave service with a smile..milgen rd employees need to shadow midland for customer service. ppl like me are paying their salary and I will not pay for attitude especially when I'm not giving you one
  • LP
    Lori Denise Patterson
    Jul 5, 2025
    4.0
    Manager was very rude, uncommunicative, unfriendly and uninformative, Very indifferent treatment was given.

Frequently Asked Questions About Subway

What types of meals does Subway at 5600 Milgen Rd serve?

Subway at 5600 Milgen Rd serves breakfast, lunch, and dinner.

What are the operating hours for the Subway restaurant on Milgen Rd?

Subway at 5600 Milgen Rd is open daily from 9:00 AM to 10:00 PM.