Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Columbus Subway® Restaurant at 3201 Macon Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.3
302 reviews
5 stars
125
4 stars
46
3 stars
24
2 stars
14
1 star
93
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive to customers.
Food Availability
Customers frequently reported that the location was out of various menu items, including bread and meats, leading to dissatisfaction.
Cleanliness
While some customers noted cleanliness, many others reported unsanitary conditions and poor hygiene practices among staff.
Staff Attitude
Several reviews mentioned staff having a negative attitude, with some employees being described as disrespectful and unhelpful.
Management Issues
Reviews indicated poor management practices, including understaffing and lack of proper training for employees.
- NCNiece Cope5 days ago5.0Visit here today 1/7/26 noon, the store was very clean, and the three ladies were very nice, their attitude was very welcoming. The food line was very eye pleasing.... the bread box was full and the line was well replenished, I give it a 10/10👍🏽 Lacey, Sam
- TBt brown5 days ago5.0They were short on help. But was taken care of.
- HČ̣heckmate.!Dec 16, 20251.0It's 1815 & The Employee Said They Was Close &They Don't Close Until 2200.
- MWMichael WestonDec 14, 20255.0Fresh food and very nice and friendly place to visit
- TWTammy WilliamsNov 6, 20252.0On Thurs Nov 6 2025 at 3p I went into this location to grab lunch, I was the only one in this store and I stood there waiting for help while 3 people never acknowledged me at all, no hello welcome in , give us a moment or nothing. I was just standing there totally ignored. After awhile a young man tall took my order and while preparing my two sandwiches he asked the manager (a young lady with black and red braids to put my condiments and veggies on and she said nope she don't like doing that). So this young man prepared both sandwiches on his own. I can not say their names because no one had on a name tag except the manager and it only said manager no name. Very very very unprofessional and I'm surprised subway allow this kind of behavior. I will not be coming back because if you can't even say hello welcome I'm then I need to take my money elsewhere..
Frequently Asked Questions About Subway
Where is Subway located in Columbus, GA?
Subway is located at 3201 Macon Rd, Unit #104, Cross Country Plaza, Muscogee, Columbus, GA 31906.
What are the opening hours for Subway at 3201 Macon Rd?
Subway is open daily from 9:00 AM to 10:00 PM.
Does this Subway location offer delivery service?
Yes, this Subway location offers delivery service.
Can I dine in at Subway in Cross Country Plaza?
Yes, this Subway restaurant serves dine-in customers.
Does Subway provide catering services?
Yes, Subway offers catering services to meet your event needs.
Which meals are served at Subway on Macon Rd?
Subway serves breakfast, lunch, and dinner daily.
How can I order food from Subway at Cross Country Plaza?
You can order conveniently via the Subway app, online, or visit in person for dine-in or curbside pickup.
What notable places are near Subway on Macon Rd that I might visit?
Nearby places include Navy Federal Credit Union for financial services and America’s Best Contacts & Eyeglasses for eyewear needs, which can be convenient to visit before or after your meal.
If visiting Navy Federal Credit Union nearby, can I easily grab food at Subway?
Yes, Subway is located close to Navy Federal Credit Union, making it easy to grab a sandwich or salad before or after your banking visit.
Can I combine a visit to Great Clips and Subway in one trip?
Absolutely, Great Clips hair salon is near Subway, so you can enjoy a haircut and a meal conveniently in the same area.