Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Columbus Subway® Restaurant at 3201 Macon Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive to customers.
Food Availability
Many customers reported frequent shortages of menu items, including bread and meats, leading to dissatisfaction.
Cleanliness
While some customers noted cleanliness, others reported dirty conditions and unsanitary practices among staff.
Staff Attitude
Mixed feedback on staff attitude; some employees were praised for being friendly, while others were criticized for being rude and dismissive.
Management Issues
Several reviews pointed to poor management practices, including understaffing and lack of organization, contributing to a negative customer experience.
AW
Ariauna Wilson
Feb 11, 2026
1.0
Made a pick up order it had no sauces or condiments on it. Called the store and the person who answered said she made them personally so she know it was made right. And got a attitude. Couldn’t take it back because i was headed to work and work 12hrs. And my sandwich so dry.
U can tell it has NO MAYO NO YELLOW MUSTARD NO PARMESAN CHEESE NO SWEET ONION TERIYAKI SAUCE. Let me not get started on the other sandwich. Very disappointed
NC
Niece Cope
Jan 7, 2026
5.0
Visit here today 1/7/26 noon, the store was very clean, and the three ladies were very nice, their attitude was very welcoming. The food line was very eye pleasing.... the bread box was full and the line was well replenished, I give it a 10/10👍🏽 Lacey, Sam
TB
t brown
Jan 7, 2026
5.0
They were short on help. But was taken care of.
H
Č̣heckmate.!
Dec 16, 2025
1.0
It's 1815 & The Employee Said They Was Close &They Don't Close Until 2200.
MW
Michael Weston
Dec 14, 2025
5.0
Fresh food and very nice and friendly place to visit