Subway

3.3
298 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Columbus Subway® Restaurant at 3201 Macon Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3201 Macon Rd, Columbus, GA
31906, United States

Hours

Reviews

3.3
298 reviews
5 stars
122
4 stars
46
3 stars
24
2 stars
14
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, including poor attitudes and disrespect towards customers.

Food Availability

Customers frequently reported that the location was out of various menu items, including bread and meats, leading to dissatisfaction.

Cleanliness

While some customers noted cleanliness, many others reported unsanitary conditions and poor hygiene practices among staff.

Order Accuracy

Multiple reviews mentioned issues with incorrect orders and inadequate preparation of food items.

Management Issues

Several customers expressed concerns about poor management, including unresponsive managers and lack of staff training.
  • TW
    Tammy Williams
    Nov 6, 2025
    2.0
    On Thurs Nov 6 2025 at 3p I went into this location to grab lunch, I was the only one in this store and I stood there waiting for help while 3 people never acknowledged me at all, no hello welcome in , give us a moment or nothing. I was just standing there totally ignored. After awhile a young man tall took my order and while preparing my two sandwiches he asked the manager (a young lady with black and red braids to put my condiments and veggies on and she said nope she don't like doing that). So this young man prepared both sandwiches on his own. I can not say their names because no one had on a name tag except the manager and it only said manager no name. Very very very unprofessional and I'm surprised subway allow this kind of behavior. I will not be coming back because if you can't even say hello welcome I'm then I need to take my money elsewhere..
  • JJ
    James
    Oct 5, 2025
    1.0
    Went over to subway after searching through piles at black Friday and I needed to wash my hands because its just nasty not to and they told me I could only use the bathroom as a customer. I informed them that after I washed my nasty hands I was planning on being one after I washed my hands and he told me I had to buy food first. I told him to kick rocks and I wouldnt be back. Like I couldn't read the sign on the door?
  • TS
    Tanisha S
    Oct 1, 2025
    1.0
    The girl that works the cashier was soooooo rude today with a bonnet cap on smh Major Attitude
  • NK
    Nita Khan
    Sep 3, 2025
    1.0
    Very disrespectful, rude, obnoxious Manager at this location. Said her name was Moogie. Does not need to be a Manager with the way she treats customers.
  • JE
    Julien Edwards
    Sep 2, 2025
    1.0
    No bread during the day time is insane and they said they just started cooking it. It’s 12PM🙄

Frequently Asked Questions About Subway

Where is Subway located in Columbus, GA?

Subway is located at 3201 Macon Rd, Unit #104, Cross Country Plaza, Muscogee, Columbus, GA 31906.

What are the opening hours for Subway at 3201 Macon Rd?

Subway is open daily from 9:00 AM to 10:00 PM.