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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Columbus, GA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1705 Columbus-manchester Exp for the ultimate SONIC experience!
Numerous reviews highlighted rude and inattentive staff, with many customers feeling ignored or mistreated during their visits.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Several reviews mentioned poor food quality, including cold or overcooked items, and complaints about cleanliness and maintenance of the location.
Wait Times
Customers frequently expressed frustration over long wait times for orders, both in the drive-thru and for mobile orders.
KL
katherine luckinbin
5 days ago
1.0
Went to 1rst drive through, explained 3 times that I didn't want a chili dog but plain hotdogs. 3rd time I said it louder, thought she wasn't hearing me.
She said loudly, dont yell at me, I said explained it 3 times
She then started to ask again, I told her to forget it.
2nd sonic, I ordered and waited and waited and waited, I went around and asked how long it would be, she said she was bringing it out
Ok. Thank u
The hot dogs and fries had been sitting and at were room temp.
The one dig we had to throw away
The other was eaten, but had a tummy ache
KS
Kurtis Solomon
Jan 3, 2026
5.0
Grease change would have topped off. #9 meal (chicken sandwich) fresh and hot but cooked in old burnt grease.
AA
Ash
Dec 3, 2025
1.0
Husband went and got me ice cream at 8:30. He said the person who took his order was very rude, loud and distorted (like feedback or an echo?). He ordered me a Large M&M Blast and the person taking the order didn’t even bother to answer, so my husband just sat there for five minutes then drove up to the window. Two words were exchanged and he paid then got the ice cream.
When he got home, I started eating it and not even a quarter way through and i find a massive chunk of plastic. Took another bite and found more SMALLER bits of sharp plastic. I had to toss it. So now my husband’s $7 short for a craving that wasn’t even fulfilled.
This is actually ridiculous. Who serves this to people ? Are y’all trying to actually kill me??? Like seriously, because this is how you kill people.
I have photos but don’t know how to post those.
DF
Debbie Floyd
Nov 10, 2025
5.0
Love the new staff they have here
PW
Patricia Wright
Nov 2, 2025
3.0
They forgot to bring my food. I had to remind them that I was waiting. Then they brought the wrong food. Then the drink was wrong. The BLT was delicious though!