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Sonic Drive-In

3.6
(1425 reviews)

Business Details

1705 Columbus-manchester Exp, Columbus, GA
31904, United States
(706) 321-8727

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Columbus, GA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1705 Columbus-manchester Exp for the ultimate SONIC experience!

Location

Sonic Drive-In
1705 Columbus-manchester Exp, Columbus, GA
31904, United States

Hours

Reviews

3.6
1,425 reviews
5 stars
594
4 stars
298
3 stars
194
2 stars
113
1 star
226

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and inattentive service, with long wait times and incorrect orders being common issues.

Food Quality

Many reviews highlighted problems with food quality, including cold, overcooked, or incorrect items, leading to dissatisfaction.

Staff Attitude

Several customers noted unprofessional behavior from staff, including rudeness and lack of customer service skills.

Cleanliness

Multiple reviews mentioned unsanitary conditions at the location, including dirty bathrooms and poor overall cleanliness.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and enjoyed certain menu items like milkshakes and slushes.
  • BP
    Brad P
    Feb 21, 2026
    1.0
    Dude handed me back my card with ketchup all over it. He was also rude. Had food all over his face and made me lose my appetite. Very unclean working space as well from what I could see
  • LL
    LaToya Leonard
    Feb 4, 2026
    1.0
    This place consistently gets it wrong…ordered the bacon smash burger yesterday, but didn’t get bacon and the taste was just awful. This location should be closed it simply sucks!
  • RA
    Rebecca Andrade
    Feb 3, 2026
    1.0
    My husband and I went to this establishment this past Saturday, Jan 31. We ordered one large Ocean Water and one medium cherry limeade. It was during happy hour, and they told us that we would be charged $3.15. Once we get home and look at our bank statement, we see that we were charged $19.83. We were not given a receipt. We filed a dispute with our bank but they are asking for a receipt as documentation. We work hard for our money and $20 dollars to others isn’t the same as what it means for us. Please make this right, Sonic. We were there this past Saturday, Jan 31 between 2:45-3:15 pm.
  • AO
    Annabella Oden
    Feb 1, 2026
    1.0
    Almost my whole order was wrong and we didn’t realize till we got home we live about 20 mins away and the only thing right with our meal was the chili dog.
  • KL
    katherine luckinbin
    Jan 7, 2026
    1.0
    Went to 1rst drive through, explained 3 times that I didn't want a chili dog but plain hotdogs. 3rd time I said it louder, thought she wasn't hearing me. She said loudly, dont yell at me, I said explained it 3 times She then started to ask again, I told her to forget it. 2nd sonic, I ordered and waited and waited and waited, I went around and asked how long it would be, she said she was bringing it out Ok. Thank u The hot dogs and fries had been sitting and at were room temp. The one dig we had to throw away The other was eaten, but had a tummy ache

Brand Certified Facts from Sonic Drive-In

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Certified March 01, 2026Yext Knowledge Graph
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