Service Quality
Numerous customers reported rude and inattentive service, with long wait times and incorrect orders being common issues.
Food Quality
Many reviews highlighted problems with food quality, including cold, overcooked, or incorrect items, leading to dissatisfaction.
Staff Attitude
Several customers noted unprofessional behavior from staff, including rudeness and lack of customer service skills.
Cleanliness
Multiple reviews mentioned unsanitary conditions at the location, including dirty bathrooms and poor overall cleanliness.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and enjoyed certain menu items like milkshakes and slushes.