Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Columbus, GA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 5586 Milgen Road for the ultimate SONIC experience!
Location
Hours
Reviews
3.4
1,211 reviews
5 stars
425
4 stars
245
3 stars
192
2 stars
101
1 star
248
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported extremely slow service, with waits of 30 minutes or more for orders.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and lack of responsiveness.
Food Quality
Several customers expressed dissatisfaction with food quality, mentioning cold items, incorrect orders, and overcooked food.
Equipment Issues
Customers noted broken drive-thru speakers and kiosks, leading to frustration and delays.
Positive Experiences
Some customers enjoyed specific menu items and praised individual staff members for good service.
- KLkatherine luckinbin5 days ago1.0Went to get two hot dogs, drive through person kept asking if I wanted chili on it, I said no.3 times then i was accused of yelling at her. No! I was not yelling I was talking loud, so she could hear my order, she apparently couldn't hear or understand. I left I went to a different one, cars were waiting and when we got our order. The dogs were warm/cold the fries were old
- BHBrittany HuddlestonJan 1, 20261.0Just went through the drive through and ordered over $30 worth of food and drinks. Waited over 20 minutes for the food to come out, only to be told they could not take a $50. We had no other bills available and no other way to pay. They were completely unhelpful and made us hand all of our food back, which I assume went straight into the trash, and we were sent on our way. I understand not taking $50’s for a small order, but they would have had to give us about $15 worth of change back. Again, we had no other way to pay for our food. I can’t believe wasting that amount of food on an order that was large enough that taking a $50 would not deplete your drawer, after an extremely long wait, and then being rude about it too. I’m just shocked.
- SLSarah LangDec 14, 20254.0Response to order and service was quick
- SCSteven CurtDec 5, 20253.0Normally pretty quick but aren't blast supposed to have whatever ingredient you ask for mixed in to it not just sitting on top if I wanted a bowl of vanilla ice cream I would have gone to Walmart
- JIJavion IshmaelOct 19, 20251.0Took forever to make a milkshake & when I asked how long it would take to get it , they didn’t know I placed an order. Milkshake came out melted . Highly disappointed.