Service Issues
Numerous customers reported long wait times, unresponsive staff, and rude service, particularly in the drive-thru and at the order stalls.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about cold, overcooked, or improperly prepared items.
Management Concerns
Several customers expressed dissatisfaction with management and staff behavior, indicating a lack of professionalism and poor customer service.
Equipment Problems
Customers noted broken drive-thru speakers and malfunctioning order kiosks, contributing to delays and frustration.
Positive Experiences
Despite the negative feedback, some customers praised specific menu items and highlighted good service from individual staff members.