Sonic Drive-In

3.5
996 reviews
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Business Details

5555 Whittlesey Blvd Lot 13, Columbus, GA
31909, United States
(706) 322-7050
http://www.sonicdrivein.com/locations/us/ga/columbus/5555-whittlesey-blvd-lot-13/store-6006
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About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Columbus, GA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 5555 Whittlesey Blvd Lot 13 for the ultimate SONIC experience!

Location

Sonic Drive-In
5555 Whittlesey Blvd Lot 13, Columbus, GA
31909, United States

Hours

Reviews

3.5
996 reviews
5 stars
389
4 stars
193
3 stars
155
2 stars
82
1 star
177

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, leading to frustration and dissatisfaction.

Food Quality

While some customers enjoyed the food, there were multiple complaints about undercooked items and incorrect orders.

Drive-Thru Experience

The drive-thru was frequently criticized for long wait times and malfunctioning order boards, causing inconvenience for customers.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.

Cleanliness Concerns

Several reviews mentioned the need for cleanliness improvements, particularly regarding the condition of the restaurant and serving containers.
  • BM
    Brad Michaelchuk
    Dec 28, 2025
    1.0
    Truly a bad experience. Wait time was forever and 3 days. Food was disgusting and the service was so unfriendly. 😑
  • MC
    Michele Clark
    Dec 22, 2025
    3.0
    The person taking the drive-through order was the most rude person I’ve ever met.
  • EO
    Elvis Olivo
    Dec 20, 2025
    1.0
    Terrible service, no one cares in there. I tried ordering just a sandwich, this lady was not paying attention at all because she asked me 3 times if I wanted fries or tots. I had to repeat myself each time that I only want the sandwich. Then I asked for light ice bacause they put so much ice you barely get a drink, they didnt do that. Then they get my order wrong and when I ask them to fix it, no sorry, nothing, just took my sandwich and walked away. When they came back, nothing again. They just dont care in there, save your money for another place.
  • SG
    Shannon George
    Dec 15, 2025
    4.0
    Fast customer service. Food was fresh!
  • MF
    Mike Fah
    Dec 14, 2025
    1.0
    Don't bother wasting your time going to this store because if the employees don't feel like making what you order they will lie about things being broken shit maybe she wasn't lieing come to think about it even the stuff in the parking lot is all busted up most of the order boards are broken and falling off the polls but anyway we went there to order shakes and after pulling into 3 different stalls the 3erd one actually worked i went to place the order and the employees told me the ice cream machine is down and so we left i contacted corporate and they say the hand dipped shakes are made with soft serve and that isn't the definition of hand dipped so that is false advertising
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