Papa Johns Pizza

Reviews

• HS

  H Smith

  Nov 17, 2025
  2.0
  What happened??? After twenty years of ordering Papa John's and loving it, these pizzas were terrible! All four pizzas had virtually no sauce, flat crust (original ordered) and were very over baked. All of them! I wouldn't have believed they were from Papa John's. I won't be going to this location again.
• VC

  V Cin

  Sep 18, 2025
  1.0
  The employees at this location on Old Moon Rd need additional training on how to make a pizza and just overall customer service. I'll just spend my money elsewhere, there are plenty of places nearby that provide better food and level of service.
• LL

  Leah

  Aug 10, 2025
  5.0
  Haven't ordered from Papa John's in awhile but after I received such great service from Leo today I'll be ordering from this location more often !
• CM

  Crux Muir

  Jun 9, 2025
  1.0
  Tanya, very young AA female manager, offers poor everything. Monday, June 9, 2025, 645pm, ordered a well done the works pizza. Easy enough. I got out of literal surgery bandages all on my face, and we went to pick it up and they didnt make it well done (ran through a second time for extra crispness). I kindly asked them to please do so and they had me sit for literally 30 seconds while they actually faked running it through the oven (because it was full or they were lazy and thought I was dumb or something, who knows but i dont mind waiting for what I pay for) right there in front of me. I've worked in multiple pizza spots throughout the years and they brought me the exact same uncooked floppy pizza in the exact same condition 20 seconds later. I asked the window girl for the second time to actually run it through the oven, and they told me I would have to pull around for that. Remember, that was my original (online) order to begin with, the well-done pizza. So even longer, waited out in front of the establishment for about 15 minutes (surgery bandages soaking through because I should have been home by then but trusted the app and the restaurant) before I finally walked in and asked them what the heck was going on and to tell them I knew they sent me back out the same pizza originally. The zero accountability manager Tanya, the african american manager with a chip on her shoulder, got an attitude immediately and acted like I was in the wrong for being even slightly upset and literally asked me "why am I talking to HER employees," as if I had no right to even question or call out the blatant scheme or speak to anyone but her. She just popped out of the woodwork from nowhere to gaslight me. The way I see it...I'm the one buying the product, not her. I'm the one paying their salaries. Not her. As far as I'm concerned, if I'm shopping there, when I'm inside, they are MY employees since im paying them MY hard earned cash. That's literally the reason the customer is always right in the food industry. I snapped and left. Spitefully, never again. Ridiculous. Kitchen full of women, but not one rooster in the hen house at the time. Hens going crazy in there. What the heck happened? Is this another case of DEI ruining our systems again? Doesn't seem so diverse in there to me, and it sure could use some integrity. Maybe Ill put in a part time application, Tanya. 😃 Help ya out! These specific ladies dont have enough umph to even cut the pie in pieces. I did that myself after baking for another 10mins at home. Over it! Anyways, 0/10 all around! Congratulations. Used to love yall.
• JW

  jason webster

  Jun 6, 2025
  5.0
  Good eats

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