CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Columbus is here with warmth and welcome. Panera Bread. Food as it should be.
Customers reported inconsistent food quality, with some enjoying the sandwiches and soups while others found them bland or poorly prepared.
Service Issues
There were numerous complaints about order accuracy, slow service, and unprofessional behavior from staff.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms and food preparation areas.
Customer Service
While some customers praised the friendly and helpful staff, others experienced rudeness and lack of assistance.
Pricing Concerns
Many customers felt the prices were too high for the portion sizes and quality of food received.
LL
Lakeeya Little
Feb 14, 2026
3.0
I typically love coming here. I always get the same thing, the pick two bowl of cheddar broccoli and the half toasted Italiano. The soup was perfect. However, the sandwich is just way too HARD. I understand toasted and the last few times its had been toasted to another level. But this time, it was toasted so much, biting and chewing is impossible. It's a brick. I threw my sandwich out with the resolve of never getting that meal again.
JH
Jordan Harner
Jan 24, 2026
5.0
I stop in once a week after the gym and the staff here is the best. Orders are always ready for pick up quickly and rarely an issue. They mixed up my order with another tonight and insisted and fixing it with 10 minutes to closing time. They really did not have to but it shows how great the staff is here. I am going to miss this location when I'm not in the area anymore!
MA
Mary AO
Jan 17, 2026
5.0
My chicken salad sandwich was so good, I had to write a review 🥹
SF
Sens F (Sens F)
Jan 14, 2026
2.0
I hate receiving a dirty spoon for my coffee. When I asked for a clean one the could not find one and ended up giving me a plastic one! Do better....
HH
H. Hays
Jan 9, 2026
5.0
Let me start by saying we haven't been to a Panara bread in years. Traveling thru Columbus Georgia we felt like soup and a sandwich and what a treat! Our order taker Antonia was polite and patient with us explaining our options. Our order was out quickly. Our sandwiches where excellent, our soups plentiful and savory and a great value for our money. I thanked the manger on our way out, something I rarely do... especially since covid. Thank you for Welcoming us back to Panera!
Does Panera Bread at 3228 Macon Rd accept reservations?
No, Panera Bread does not accept reservations at this location.
What are the operating hours for Panera Bread in Columbus, GA?
Panera Bread is open from 6 AM to 9 PM Monday through Saturday, and from 7 AM to 9 PM on Sunday.
Can I order food for delivery from Panera Bread?
Yes, Panera Bread offers delivery service every day during its operating hours.
Does Panera Bread have a drive-thru option at this location?
Yes, this Panera Bread location has a drive-thru service for convenient ordering and pickup.
What payment methods are accepted at Panera Bread?
Panera Bread accepts American Express, Cash, Discover, Mastercard, and Visa payments.
What meal options are served at Panera Bread?
Panera Bread serves breakfast, lunch, brunch, and dinner.
How can I order online or use Panera Bread's app?
You can order online through their website or download the Panera Bread app from the Apple App Store for easy ordering and Rapid Pick-Up.
What types of food specialties can I expect at Panera Bread?
Panera offers specialties including You Pick Two combinations, Power Menu, hand-tossed salads, freshly baked artisan and specialty breads, flatbread sandwiches, soup in a breadbowl, and vegetarian broth bowls.
What nearby places can I visit before or after dining at Panera Bread?
You can visit Dunkin' for coffee and donuts, Baskin-Robbins for ice cream, or Wingstop for chicken wings, all located near Panera Bread.
Are there convenient services near Panera Bread for shopping or banking?
Yes, nearby conveniences include Wells Fargo Bank for financial services, Burlington for clothing shopping, and OfficeMax for business supplies.
Is Panera Bread close to any transportation or military facilities in Columbus, GA?
Yes, Panera Bread is near the US Army Ft Benning Georgia base, which might be useful for visitors associated with the military.
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