McDonald's

3.4
1651 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7350 Veterans Pky, Columbus, GA
31909, United States

Hours

Reviews

3.4
1,651 reviews
5 stars
540
4 stars
353
3 stars
306
2 stars
147
1 star
305

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times for orders.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Several reviews mentioned food being served cold, undercooked, or stale, leading to dissatisfaction.

Cleanliness

Customers noted unsanitary conditions in the restaurant, including dirty floors and unclean restrooms.

Management Issues

Feedback indicated a lack of effective management, with complaints about staff training and overall operational efficiency.
  • TM
    T.J. Meeks
    1 day ago
    3.0
    This is a normal McDonald's with only a couple people working and order from a kiosk.
  • JD
    Jason Daniel
    Dec 26, 2025
    1.0
    I ordered 2 10 count chicken nugget nuggets, and got four cheeseburgers with a large Sprite and a large sweet tea, I waited there for 30 minutes to an hour never got my sweet tea and no one helped me to figure out what I was trying to get and while I was standing there waiting
  • CW
    corinthia williams
    Dec 22, 2025
    4.0
    Coffee wasn't sweet enuff.. thts it!
  • KU
    kristen uhter
    Dec 10, 2025
    1.0
    This McDonald’s food and service is beyond awful. I wouldn’t be surprised if the employees are just trained to be terrible. Truly recommend picking any other fast food place in the area. Do not waste your time with this one.
  • SR
    Samantha Roberson
    Dec 5, 2025
    1.0
    I ordered a large grinch meal through the app. Went to pick up in drive thru, glanced in the box as they handed it over and noticed it was only Medium. I told them it was supposed to be Large, they took the box back and someone said “they only ordered Medium” at which time I presented the receipt showing I ordered and paid for Large. I then watched them dump the Medium fries into a Large box and put it back in my order. I was so pissed I just took the order and drove off. Then when I actually opened the box, there were no socks. So I paid $14 for a LARGE and a pair of socks, of which I got neither. Well played McDonalds, but I won’t ever be back to this location. Horrible, rude service. True Grinch Service.

Frequently Asked Questions About McDonald's

What are the delivery hours for this McDonald's location?

Delivery is available Monday through Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to 11:30 PM, and Sunday from 6:00 AM to 11:00 PM.

What are the drive-through hours for this McDonald's?

The drive-through is open Monday through Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to midnight, and Sunday from 5:00 AM to 11:00 PM.