Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders and missing items.
Customer Service
Service quality varied significantly, with numerous complaints about rude staff and poor management.
Food Quality
Several reviews highlighted concerns about food being cold, stale, or poorly prepared.
Cleanliness
There were mixed reviews on cleanliness, with some customers noting dirty conditions in the restaurant.
Speed of Service
Customers experienced long wait times, particularly for drive-thru and mobile orders.
MM
Micah Money
1 day ago
1.0
Check your order before you leave.
C
ツchan
6 days ago
1.0
asked for a normal daily double that includes the regular items (tomato,onion and lettuce) but i asked to get it without cheese and to add ketchup. When i got the burgers they had no tomatoes and enough ketchup and mayo for the next few orders and on top of that they added pickles which are not even supposed to be on the normal daily double. When i returned my burger to ask for a remake they ended up giving me dirty looks and still managed to forget the onions on the remade burger. Very disappointing visit after a long drive
TW
Trinity Williams
Jan 2, 2026
1.0
Doordashing as usual but this time in the evening around 10:30 pm. I pull up and there is a line outside. Im pretty sure that the lobby was closed but I see a whole bunch of CHILDREN (Teenagers) in the lobby playing around. So I walk in. I hear someone say “ That door is suppose to be locked”. Manager had an attitude and crew members (which are kids as well) rolling their eyes. I understand that young people need jobs, but at LEAST have an ADULT or two with COMMON SENSE to be on the same shift/schedule with these kids. Working as a manager for almost 4 years this is still a place of business. If your lobby is closed there is no reason for CHILDREN (Teenagers) to be roaming around in the lobby, this is not your house…have those kids go home. I don’t care if you got 30 mins til closing, you got people out there waiting to order, no one is taking orders in drive thru.
BL
Bryant Lively
Dec 19, 2025
1.0
Whoever is back there taking orders doesn’t know what they’re doing.
JS
John Swindler
Dec 6, 2025
5.0
Try the Grinch Meal at Mcdonald's. The unique Dill Pickle "Grinch Salt" Big Mac plus a collectible Grinch there socks. Fries seasoning wasn't bad at all.
What are the regular opening hours of McDonald's at 5628 Milgen Road, Columbus, GA?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday, Sunday, and until 11:30 PM on Friday and Saturday.
Does McDonald's offer delivery service and what are the delivery hours?
Yes, McDonald's offers delivery service from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.
Is there a drive-thru available at this McDonald's and what are its hours?
Yes, McDonald's has a drive-thru that operates daily from 5:00 AM to midnight.
What payment options are accepted at McDonald's on Milgen Road?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services does this McDonald's location offer?
The services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where can I order McDonald's for delivery or pickup via mobile apps?
You can order using the McDonald's App available on the Apple App Store and Google Play Store, or use their online ordering links.
Are there any nearby fast food restaurants near this McDonald's?
Yes, nearby fast food options include another McDonald's, KFC, Subway, Taco Bell, Church’s Texas Chicken, and Long John Silver’s.
If I'm visiting McDonald’s, what nearby places can I check out for shopping or personal care?
You can visit Fantasy’s (lingerie and clothing store), Mi Mi Beauty Supply, Elegant Nails, Organic Hair Studio, and several beauty salons and barbershops nearby like Doobie’s Barbershop and Fatu African Hair Braiding.
Are there any financial or insurance services close to McDonald's on Milgen Road?
Yes, nearby financial and insurance services include H&R Block, SR22 Insurance Georgia in Columbus, and Loya Insurance Company.
Can I find any convenient amenities or dining options nearby McDonald's?
Nearby amenities include Circle K convenience store and gas station, Waffle House restaurant for breakfast and brunch, Panda Garden Chinese restaurant, and Little Caesars Pizza.