McDonald's

3.6
1304 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5628 Milgen Road, Columbus, GA
31907, United States

Hours

Reviews

3.6
1,291 reviews
5 stars
488
4 stars
301
3 stars
214
2 stars
83
1 star
205

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Customer Service

Service quality varied significantly, with numerous complaints about rude staff and poor management.

Food Quality

Several reviews highlighted concerns about food being cold, stale, or poorly prepared.

Cleanliness

There were mixed reviews on cleanliness, with some customers noting dirty conditions in the restaurant.

Speed of Service

Customers experienced long wait times, particularly for drive-thru and mobile orders.
  • MM
    Micah Money
    1 day ago
    1.0
    Check your order before you leave.
  • C
    ツchan
    6 days ago
    1.0
    asked for a normal daily double that includes the regular items (tomato,onion and lettuce) but i asked to get it without cheese and to add ketchup. When i got the burgers they had no tomatoes and enough ketchup and mayo for the next few orders and on top of that they added pickles which are not even supposed to be on the normal daily double. When i returned my burger to ask for a remake they ended up giving me dirty looks and still managed to forget the onions on the remade burger. Very disappointing visit after a long drive
  • TW
    Trinity Williams
    Jan 2, 2026
    1.0
    Doordashing as usual but this time in the evening around 10:30 pm. I pull up and there is a line outside. Im pretty sure that the lobby was closed but I see a whole bunch of CHILDREN (Teenagers) in the lobby playing around. So I walk in. I hear someone say “ That door is suppose to be locked”. Manager had an attitude and crew members (which are kids as well) rolling their eyes. I understand that young people need jobs, but at LEAST have an ADULT or two with COMMON SENSE to be on the same shift/schedule with these kids. Working as a manager for almost 4 years this is still a place of business. If your lobby is closed there is no reason for CHILDREN (Teenagers) to be roaming around in the lobby, this is not your house…have those kids go home. I don’t care if you got 30 mins til closing, you got people out there waiting to order, no one is taking orders in drive thru.
  • BL
    Bryant Lively
    Dec 19, 2025
    1.0
    Whoever is back there taking orders doesn’t know what they’re doing.
  • JS
    John Swindler
    Dec 6, 2025
    5.0
    Try the Grinch Meal at Mcdonald's. The unique Dill Pickle "Grinch Salt" Big Mac plus a collectible Grinch there socks. Fries seasoning wasn't bad at all.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 5628 Milgen Road, Columbus, GA?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday, Sunday, and until 11:30 PM on Friday and Saturday.

Does McDonald's offer delivery service and what are the delivery hours?

Yes, McDonald's offers delivery service from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.