Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,278 reviews
5 stars
482
4 stars
298
3 stars
214
2 stars
83
1 star
201
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and long wait times.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items.
Food Quality
Several customers complained about food being stale, cold, or poorly prepared.
Management Issues
Feedback indicated a lack of effective management and training, leading to customer dissatisfaction.
Positive Staff Interactions
Despite negative experiences, some customers praised individual staff members for their friendliness and helpfulness.
- DSDaniela Shappard3 days ago1.0Went to the McDonald’s to get my McRib meal before I went to work. My friends were cold and nasty got myself a sandwich as for no pickles still got pickles, but no onions. Every time I go up there they mess up my order. A lot of people have problems with their. I’ve been going there since I was 16 years old. I worked at that location so I don’t know what’s going on in that restaurant but it needs to get fixed.
- DBDana Beltran6 days ago1.0McRib season is the only time I eat McDonalds. I look forward to it every year. My husband and I arrived at the drive thru at 6pm on a Tuesday to order 2 McRib meals, only to be told they didn’t have any. The reason? “The bread is frozen”. This is unacceptable. If it were late night, I could understand not wanting to prep anymore, but this is the start of supper when people are getting off work. We get maybe 3 weeks out of a year to eat these sandwiches and they aren’t even available when you go to get one??? Very disappointing.
- KSK SmoakNov 7, 20252.0Took every bit of 15 min to get my order for 2 fish sandwiches, 1 Big Mac and 2 fries. Floor was filthy and unkept. Manager noticed me looking and then proceeded to sweep the floor up himself. Store was not busy at the time.
- AMAna M.Nov 2, 20251.0The worst McDonald’s in the city. Can’t make an order, neither communicate, nor understand the simple things. Waisted 30 minutes, they were passing around touched food that was wrongly given out to customers and couldn’t complete a single order right. Very disappointing, and I hope this location will get new stuff and management.
- ACAce CampbellOct 24, 20252.0I came through the drive-through and ordered two cheeseburgers paid and get to the second window in the lady said cheeseburger with no onions. I said no two regular cheeseburgers and I just opened up a burger and started eating it. It had no onions and it didn’t even have any mustard Or ketchup on it so instead of giving me two regular burgers, she went ahead and gave me that one with no onions so obviously somebody other said just go ahead and give it to him and he’ll eat it anyways not happy
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 5628 Milgen Road, Columbus, GA?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday, Sunday, and until 11:30 PM on Friday and Saturday.
Does McDonald's offer delivery service and what are the delivery hours?
Yes, McDonald's offers delivery service from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.
Is there a drive-thru available at this McDonald's and what are its hours?
Yes, McDonald's has a drive-thru that operates daily from 5:00 AM to midnight.
What payment options are accepted at McDonald's on Milgen Road?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services does this McDonald's location offer?
The services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where can I order McDonald's for delivery or pickup via mobile apps?
You can order using the McDonald's App available on the Apple App Store and Google Play Store, or use their online ordering links.
Are there any nearby fast food restaurants near this McDonald's?
Yes, nearby fast food options include another McDonald's, KFC, Subway, Taco Bell, Church’s Texas Chicken, and Long John Silver’s.
If I'm visiting McDonald’s, what nearby places can I check out for shopping or personal care?
You can visit Fantasy’s (lingerie and clothing store), Mi Mi Beauty Supply, Elegant Nails, Organic Hair Studio, and several beauty salons and barbershops nearby like Doobie’s Barbershop and Fatu African Hair Braiding.
Are there any financial or insurance services close to McDonald's on Milgen Road?
Yes, nearby financial and insurance services include H&R Block, SR22 Insurance Georgia in Columbus, and Loya Insurance Company.
Can I find any convenient amenities or dining options nearby McDonald's?
Nearby amenities include Circle K convenience store and gas station, Waffle House restaurant for breakfast and brunch, Panda Garden Chinese restaurant, and Little Caesars Pizza.