Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,918 reviews
5 stars
651
4 stars
371
3 stars
317
2 stars
179
1 star
400
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for food, both in the drive-thru and inside the restaurant.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food quality.
Cleanliness
Several customers noted unpleasant odors and unsanitary conditions within the establishment.
Staff Attitude
Feedback indicated a lack of professionalism and friendliness among staff, with some customers experiencing rude interactions.
Food Quality
Numerous reviews mentioned cold or poorly prepared food, with some customers reporting food safety concerns.
- AKAndrew Knotts4 days ago1.0Ordered cheeseburger that had small droplets of ketchup and mustard and small pickle. Took one bite and couldn't take another bite. And that's bad when you are hungry. So I tried the fries. They tasted a little off like waxy taste. So I tried to rid my mouth of that taste with the sprite. No go there. The sprite tasted like nitrogen. I've eaten McDonald's all my life but if that's the kind of food they serve to customers. They must not care so I feel the same and rather not go thru that again. I don't know if that meal was intended for someone they don't like or what but it seemed deliberate.
- EBEpiphany BaileyJan 2, 20261.0Service sucks from the workers to the managers! Horrible service! I will never come back here! Never been treated so poorly!
- YBYolanda BryantDec 12, 20253.0Ordered a Happy Meal,chicken nugget meal and a plain quarter pounder meal and a chicken sandwich on the app. Pulled up gave my code that was the fastest movement I made besides getting my receipt. Pulled up to the 2nd window where they handed me my drinks and the Happy meal. Then was asked to pull up ....where I sat for a good 10 minutes. Then I went inside to ask for my order and it still wasn't ready😑 took a few minutes of the cashier asking what's going on back there....and finally got my order. Worst experience using the app....should mention the cashier gave me 2 apple pie.
- MBMarie bentleyDec 4, 20251.0My order is almost always wrong when i go here. The service is terrible. Also heard they have an insect problem.. and that is unacceptable. it’s a health violation, safety issue at that. Also heard some employees are treated unfairly. Never coming back to this establishment.
- LFLocal FoodieNov 30, 20251.0If I could give 0 I would, I’ve never gotten hot fries from here always cold and they always mess up on my order. I ordered a large fry and a shake and I got a milkshake that was just pure liquid, cold French fries that were not even a large.
Frequently Asked Questions About McDonald's
What are the regular business hours for this McDonald's location in Columbus, GA?
This McDonald's in Columbus, GA is open daily from 5:00 AM to 11:00 PM, except Sunday when it opens at 6:00 AM.
Can I get McDonald's food delivered from this location, and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 11:00 PM, except Sunday when delivery starts at 6:00 AM.
Is there a drive-thru service at this McDonald's and what are its hours?
Yes, this McDonald's offers drive-thru daily from 5:00 AM to midnight (12:00 AM).
What types of payment does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does this McDonald's offer to customers?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I order from this McDonald's using mobile apps?
You can order via the McDonald's App available on the Apple App Store and Google Play Store using provided links.
Are there nearby accommodations if I am visiting McDonald's from out of town?
Yes, nearby hotels include Howard Johnson by Wyndham Columbus Fort Benning and Howard Johnson by Wyndham Columbus Fort Moore.
What other dining options are near this McDonald's on Macon Rd?
Nearby dining options include Wingstop, Chipotle Mexican Grill, Firehouse Subs, and Dunkin'.
Are there any nearby services that might be useful when visiting McDonald's?
Yes, nearby services include The UPS Store for shipping and mailing, H&R Block for tax services, and AT&T stores for mobile needs.
How might the proximity to US Army Ft Benning be relevant for customers at this McDonald's?
Customers visiting or stationed at US Army Ft Benning can conveniently access this McDonald's for quick meals or delivery.