McDonald's

3.4
1912 reviews
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Business Details

3315 Macon Rd, Columbus, GA
31906, United States
(706) 561-8375
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3315 Macon Rd, Columbus, GA
31906, United States

Hours

Reviews

3.4
1,912 reviews
5 stars
647
4 stars
371
3 stars
317
2 stars
181
1 star
396

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews highlighted issues with food quality, including cold items, incorrect orders, and concerns about freshness.

Cleanliness

Several customers noted unpleasant odors and unsanitary conditions within the establishment.

Management

While some praised the management for being friendly and professional, many reviews indicated a need for better staff training and accountability.

Customer Experience

Overall, the customer experience was marred by inconsistent service, with many expressing dissatisfaction and a reluctance to return.
  • AB
    Alliyah Barfield
    Nov 10, 2025
    1.0
    food was cold and they forgot my coffee and water had to walk in and get it from the drive through.
  • CS
    Christa Stephen
    Nov 4, 2025
    1.0
    I ordered sausage mcgriddle and hashbrown. Two basic and simple menu items. I choose inside because drive thru was wrapped around. I go inside and the App refreshed and went to drive thru. I tell the front counter and show my order. 25min later still no food and others have came and left. This is my fault I should not have came back. Where is Chick Fa la
  • MB
    My Dieu Bich
    Oct 26, 2025
    5.0
    Great service, amazing drinks, and one of the best cafés in the area.
  • SS
    syd
    Oct 24, 2025
    1.0
    Placed a mobile order , I spent over $30 on a bunch of CRAP . all the food was absolutely cold and DISGUSTING! I was missing nuggets from my boxes & they didn’t put not ONE sauce in my bag. 4 6pc nuggets , one 10 pc nugget , one 4pc tenders plus more food and absolutely no sauce!
  • AJ
    AL Jacobson
    Oct 6, 2025
    1.0
    Came through and got food poisoning from the nuggets. Tried to call and speak with a manager but the number goes straight to a mailbox that doesn't take messages. We waited in line to order for about 15 minutes and then after we told them our to go code, it took another 15 minutes to get the food. The sweet tea isn't sweet, the coffee is too sweet, and yeah the food poisoning from the chicken nuggets topped it all off. The ladies at the window and speaker were both friendly, but the projectile vomiting for the past hour kind of makes me forget about that. We definitely know to avoid this location in the future, hopefully they can work on cleanliness, food handling safety guidelines, and wait times.
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Frequently Asked Questions About McDonald's

What are the regular business hours for this McDonald's location in Columbus, GA?

This McDonald's in Columbus, GA is open daily from 5:00 AM to 11:00 PM, except Sunday when it opens at 6:00 AM.

Can I get McDonald's food delivered from this location, and what are the delivery hours?

Yes, delivery is available daily from 5:00 AM to 11:00 PM, except Sunday when delivery starts at 6:00 AM.