Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold or improperly prepared food, with some customers experiencing food safety issues.
Cleanliness
Several customers noted unpleasant odors and concerns about cleanliness, including reports of insects.
Order Accuracy
A significant number of customers experienced issues with their orders being incorrect or incomplete.
Staff Attitude
Reviews highlighted a negative atmosphere with staff displaying unprofessional behavior and poor customer service.
AW
Angel Whittlesey
1 day ago
1.0
Ordered food through the drive-thru. I asked for ketchup, the lady gives me three packs that are sticky and stuck together. I asked her for extra ketchup since I had more than one large fry along with other items. She hands me ONE pack, stares at us as if we had the nerve to ask for extra ketchup, tells me to move forward as she walks away from the window. Other things transpired... overall... Horrible service!
NC
Nikita Cook
Feb 18, 2026
4.0
The meals cost more and the sandwiches are smaller 😕
JJ
Jordan Jones
Jan 24, 2026
5.0
They are a good McDonald’s I go to this one if I don’t go to the other McDonalds it’s very good the only part about it is they get busy a lot so it won’t be as quick but all of the other stuff is good there food and service is on top I love everything about McDonalds I recommend it.
AA
andera anderson
Jan 21, 2026
3.0
11 this morning I went in the drive through to get some lunch, i asked for a cheese burger with bacon on it, not only did the burger not come on the bacon, the staff was rude, the burger wasn’t hot when i got it and there was no cheese on the burger. They were more worried about getting food out for other customers then checking to see if they made my food right l. Macon road is always unprofessional and they can never get anything right. I get food from them all the time and i never had this happen before. Mcdonald’s and their staff needs to do better.
AK
Andrew Knotts
Jan 8, 2026
1.0
Ordered cheeseburger that had small droplets of ketchup and mustard and small pickle. Took one bite and couldn't take another bite. And that's bad when you are hungry. So I tried the fries. They tasted a little off like waxy taste. So I tried to rid my mouth of that taste with the sprite. No go there. The sprite tasted like nitrogen. I've eaten McDonald's all my life but if that's the kind of food they serve to customers. They must not care so I feel the same and rather not go thru that again. I don't know if that meal was intended for someone they don't like or what but it seemed deliberate.