Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Food quality was inconsistent, with complaints about cold, overcooked, or undercooked items, as well as missing ingredients.
Cleanliness
The restaurant was often described as dirty, with unclean tables and unsanitary conditions.
Management Issues
Several reviews highlighted unprofessional behavior from management and a lack of effective leadership.
Customer Experience
Overall customer experiences varied widely, with some praising the food and service while many expressed frustration and disappointment.
TC
The Crenshaw's
2 days ago
1.0
Ill be calling their corporate office to discuss the matter. The managers need a customer service course for sure. This is THE WORSE one ive ever been to. Whatever you do, stay far away from this location.
SS
Stephanie Sharp
3 days ago
2.0
I tried to call this location back. I guess I should have used my context clues. No one there on a Friday night. I ordered through drive thru. The McRib meal, large fry, large DP. I know these people should know the difference between cooked fries and uncooked fries. Large box of uncooked fries they were still white. They looked like they were in the fryer 1 sec
KM
kylee monk
Nov 1, 2025
1.0
Ordered from this McDonald’s several times and each time they forget at least 50% of the order. Today they forgot THREE burgers A TEN PIECE NUGGET A FRY AND A DRINK. And as if to rub salt in the wound they gave us all the sauces besides the ones we asked for. Absolutely disgusting.
NR
nydia rodriguez
Oct 31, 2025
1.0
Hoy esta mañana a comprar desayuno y pedí artículos solo del Monopoly menú por qué mi intención era colectar los códigos del juego y la cajera del serví carro menú indica que los artículos no vienen con los códigos, le explique claramente que seleccione del Monopoly Game artículos por los códigos que deseaba y me dijo que no se podía le dije llámame a tu gerente y vino una mujer joven Golda y negra con sudadera naranja y me dice que no se puede le volví a explicar y me tuvo allí porfiándome por varios minutos le dije que no me movería de la fila hasta q me den mis sellos de la promoción me dijo que no y le dije ok dame tu nombre y me dijo no se lo puedo dar le pregunté por qué y me dijo que no puede y se fue y yo no me moví de la ventanilla la “supuesta””manager” resultó ser que no era la manager era una simple empleada que se hizo pasar por manager, pasaron unos minutos y entonces fue cuando la manager se asomó por la ventanilla y le expliqué y ella me pidió muy amablemente que me moviera adelante para poder hablar y me dijo que los artículos aunque estén en el monopoly menu no todos traen sellos… y eso es problema mío??? Acaso yo tengo la culpa de seguir las reglas del juego y que mc donals no honre sus propias reglas??? Bueno fin del caso es que me dieron los prestados códigos como se supone.
This morning I went to buy breakfast and asked only for items from the Monopoly menu because my intention was to collect the game codes. The cashier at the drive-thru indicated that the items didn't come with codes. I clearly explained that I selected Monopoly game items based on the codes I wanted, and she told me it wasn't possible. I told her to call me to speak to your manager, and a young, dark-skinned woman with an orange sweatshirt came and told me it wasn't possible. I explained again, and she kept me there arguing for several minutes. I told her I wouldn't move from the line until I received my promotional stamps. She said no, and I said okay, give me your name. She said she couldn't give it to me. I asked why, and she said she couldn't and left. I didn't move from the window. The "supposed" manager turned out not to be the manager at all; she was just an employee pretending to be one. A few minutes passed, and then the manager appeared at the window. I explained the situation, and she very politely asked me to move forward. I was able to talk to them, and they told me that even though the items are on the Monopoly menu, not all of them have stamps… and that's my problem??? Am I to blame for following the rules of the game and McDonald's not honoring its own rules??? Anyway, the point is that they gave me the codes as supoust.
TW
Tammy Williams
Oct 26, 2025
1.0
It was horrible....I stood 32 mins in the lobby just waiting on my iced coffee. Workers were irritated and complaining and getting orders wrong not caring. I had to ask about my coffee several times then was handed the wrong coffee, then manager got mad I asked for a refund. I ended up canceling my order online and going to Dunkin donuts because that was absolutely unprofessional and disrespectful
What are the regular operating hours of this McDonald's location?
This McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:30 PM on Friday and Saturday.
What are the drive-through hours at this McDonald's on Thursdays?
The drive-through is open from 5:00 AM until 4:00 AM the next day on Thursdays, providing extended late-night service.
Does this McDonald's offer delivery services and when?
Yes, delivery is available daily from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.
What types of pickup and delivery options are offered?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery options for customer convenience.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a mobile app available for ordering?
Yes, customers can order using the McDonald's App available on the Apple App Store and Google Play Store.
Does this McDonald's have a drive-through service?
Yes, this McDonald's location has a drive-through service with extended hours including 24-hour service on Fridays and Saturdays.
What are some nearby restaurants where I can go after visiting McDonald's?
Nearby dining options include Taco Bell, Ramos Italian Restaurant, Sonic Drive-In, Wingtown, and Champs Chicken, all within a short distance from McDonald's.
Are there any nearby facilities for fitness or wellness near this McDonald's?
Yes, Destiny Fitness, a gym and tanning salon, is located close by for those interested in a workout before or after dining.
Where can I find nearby essential services like banks or pharmacies?
Nearby essential services include Wells Fargo ATM, Bank of America, CVS Pharmacy, and a UPS Access Point location for shipping and mailing needs.