McDonald's

3.6
2549 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3450 Victory Drive, Columbus, GA
31903, United States

Hours

Reviews

3.6
2,549 reviews
5 stars
953
4 stars
545
3 stars
465
2 stars
191
1 star
395

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, including undercooked items, cold food, and missing components.

Cleanliness

Several customers noted that the restaurant was dirty, with complaints about unsanitary conditions.

Mixed Experiences

While some customers praised quick service and good food, many others described their experiences as inconsistent and disappointing.
  • SN
    Shantel Nash
    Dec 30, 2025
    1.0
    Employees are rude and don't mind using foul language loud enough for the customers to hear. Order ALWAYS has something missing wether it's the sauces or food. Only good thing about this location is it has a park for the kids which definitely comes in handy
  • GW
    Greg West
    Dec 24, 2025
    5.0
    Shout out to the morning crew. This place was clean. Everybody spoke. Customer service was awesome. Parking lot clean.No wait time for my meal. Merry Chrustmas. I appreciate seeing this.
  • AW
    Ayana Walker
    Dec 15, 2025
    1.0
    Meal deal and 10pc no fries. Always something with food places on Victory Dr.
  • AJ
    Aldrieanna Johnson
    Dec 14, 2025
    2.0
    The place is not good they keep messing up orders. They seem like they don’t know what they are doing. Only got 2 stars because when they mess up your food they give you extra sometimes
  • CA
    Cory Adams
    Nov 30, 2025
    1.0
    Unfortunately, this location has awful food and service. McDonald’s main food item is their crispy, salty fries, yet if you order from here, your fries will be floppy and unsalted. They are often old and stale as well. This location has an abundance of complaints regarding the food, the workers, and the management. Corporate needs to come and take the sign away; maybe while job hunting, the workers here will figure their lives out. I recommend driving the extra 10 minutes to the other McDonald’s.

Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location?

This McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:30 PM on Friday and Saturday.

What are the drive-through hours at this McDonald's on Thursdays?

The drive-through is open from 5:00 AM until 4:00 AM the next day on Thursdays, providing extended late-night service.