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McDonald's

3.7
(1620 reviews)

Business Details

4121 Buena Vista Rd, Columbus, GA
31907, United States
(706) 561-2488
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4121 Buena Vista Rd, Columbus, GA
31907, United States

Hours

Reviews

3.7
1,620 reviews
5 stars
680
4 stars
329
3 stars
232
2 stars
126
1 star
253

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor handling of order mistakes.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Feedback indicated inconsistent food quality, with reports of cold or old food, as well as instances of food poisoning.

Wait Times

Customers frequently complained about long wait times, both in the drive-thru and inside the restaurant.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good food quality during specific visits.
  • RM
    Rhys Marshall
    5 days ago
    1.0
    The staff was rude during my visit. When my order was incorrect, they acted as though it couldn’t be fixed. I also wasn’t given a refund for the items I didn’t want after the mistake. Overall, it was a frustrating experience and not the level of customer service I expected.
  • BW
    Bryan L. Wilbanks
    6 days ago
    5.0
    The lady at the drive through has been such a joy to see in the morning.
  • SB
    Sayers Burmaster
    Feb 20, 2026
    4.0
    good job
  • SD
    Syndal Duncan
    Jan 22, 2026
    5.0
    Can't beat the double cheese burger deal. melted in our mouths
  • RM
    Ray Mazola
    Jan 13, 2026
    2.0
    You get what you pay for a generic hamburger from a generic hamburger joint nothing special, but I was hungry and there was nothing else around

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Phone number
  • Official website
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