Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,613 reviews
5 stars
675
4 stars
329
3 stars
231
2 stars
127
1 star
251
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are reported as rude and unprofessional.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poor handling of complaints.
Food Quality
Food quality varies significantly; some customers received fresh and hot meals, while others reported cold or poorly prepared food.
Wait Times
Customers frequently complained about long wait times, both in the drive-thru and inside the restaurant.
Cleanliness
There are reports of unsanitary conditions and poor cleanliness, particularly in food handling and dining areas.
- DRdebra Reynolds2 days ago2.0I don't like anything at this restaurant. My grandson loves this place. I personally wouldn't eat the food even if its free.
- HLHenry Lugo3 days ago5.0Friendly, good food and reasonable prices and clean bathrooms.
- CGCharles GusNov 5, 20251.0They refused to make me a whopper this made me mad and i almost staved to death, not cool!
- VBVictor BremerNov 2, 20254.0Please fill the fries up more beside that you all are doing a pretty good job.
- BMbrianna milesOct 8, 20251.0I was not going to write a review, because I called and spoke with the previous manager to get my issue resolved. I ordered two happy meals and a caramel frappe. One of my happy meals I asked for no apples extra fries when I got home and opened the happy meal there was two carts of fries but only one carton had fries in it. I called the manager let her know what happened. She took my information down and said that she’ll reimburse me for a small fry. So I thought I had nothing to worry about. But that was not the case. I went Back to McDonald’s to order another happy meal for my daughter and claim my small fry. I let the person know at the speaker, That I was owed A small fry. The cashier gave me the happy meal, but I didn’t receive my small fry. I didn’t leave the drive-through window, but I informed the Cashier I was missing a small fry That I was old. I told the cashier of the manager who I spoke with, she called the manager over. The new manager told me that the old manager no longer works there and hasn’t Been working there for two weeks. The manager didn’t seem like she wanted to give me what I was owed, And had no customer service at all. I wasn’t there to receive anything free, I was only there to get what I was owed. As a manager, I expected more professionalism, For a mistake that happened from one of their employees. I’ll come get breakfast from this location every other day, and the customer service is way better in the mornings. I will never be back in the afternoons at this McDonald’s location.
Frequently Asked Questions About McDonald's
What are the regular opening hours for this McDonald's location?
McDonald's in Columbus, GA is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.
What are the delivery hours for this McDonald's?
Delivery is available daily from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.
When is the drive-through service available at this McDonald's?
The drive-through is open from 5:00 AM to 1:00 AM Monday through Thursday and Sunday starting at 4:00 AM, and operates 24 hours on Friday and Saturday.
What type of payment options are accepted at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location offer online ordering and mobile app services?
Yes, customers can order online through the McDonald's website or by using the McDonald's mobile app available on iOS and Android.
What services does this McDonald's provide?
This location offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
What are some nearby restaurants I can visit before or after dining at McDonald's?
Nearby dining options include Burger King, Captain D's (seafood), Popeyes Louisiana Kitchen (chicken and seafood), and Them Cakes By Asisha (bakery and restaurant).
Are there any nearby beauty and personal care salons close to McDonald's?
Yes, VIP Nails, Kjs Hair Salon, Heads Uo Barber Shop, and Monique African hair braiding are all nearby beauty salons for customers who may want to visit.
Can I find financial services near the McDonald's on Buena Vista Rd?
Yes, nearby financial service providers include H&R Block and Vista Tax Service for your accounting and tax needs.
What options are available nearby for shopping and entertainment near this McDonald's?
Nearby places include Retail Therapy Boutique (women's clothing), Turner-Valentine Christian Bookstore, The Grande Event Center for shopping and events, as well as Mickeys Pub for nightlife.