McDonald's

3.6
1136 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2525 Airport Thruway, Columbus, GA
31904, United States

Hours

Reviews

3.6
1,136 reviews
5 stars
451
4 stars
248
3 stars
185
2 stars
81
1 star
171

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or inattentive staff, with many experiences of incorrect orders and poor customer service.

Food Consistency

The quality of food varied significantly, with some customers praising fresh and hot meals while others complained about cold, overcooked, or incorrect items.

Speed of Service

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times and understaffing being common complaints.

Cleanliness

Several customers noted issues with cleanliness, including dirty tables and unsanitary conditions in the restrooms.

Mobile Ordering Issues

Customers experienced problems with mobile orders, including delays and incorrect items, leading to frustration.
  • WE
    Wolfgang Ehmann
    Nov 14, 2025
    5.0
    Best fries.
  • JB
    Jason Boyd
    Nov 8, 2025
    1.0
    I ordered my meal with a large chocolate milkshake when I got to the window and received my order she handed me a drink. I told her that I asked for a chocolate milkshake. Shake explained to me that they didn’t have any chocolate milkshakes and proceeded to slam the door window in my face. I guess I just got whatever she gave me or decided she thought I needed to drink if I would have known that I would love chocolate milkshake I would’ve canceled my order and went somewhere else. Needless to say I’m pissed.
  • JM
    Jim Miller
    Nov 6, 2025
    1.0
    Not only are drive thru workers rude, no manager able to open up lobby on time. Stopped by at 6:48 this morning and lobby was closed.
  • RS
    Richard Sapp
    Oct 22, 2025
    5.0
    Manchester expressway got the best sweet tea and they got the best chicken biscuits ain't Noone else even close
  • DR
    Darby Rice
    Oct 8, 2025
    5.0
    I am including my date and time going through the drive thru because I didn’t catch names but I really feel like this woman deserves a shout out! I visited this location on 10/8 around 8:30am. The woman that took my order was so pleasant. Even more so when I got to the window to pay. I let her know how pleasant she was for an early morning! The pick up window was just as nice but the first impression starting with ordering was so nice in a world of so much chaos. She definitely deserves a shout out!

Frequently Asked Questions About McDonald's

What are the regular business hours at McDonald's located at 2525 Airport Thruway, Columbus, GA?

The McDonald's at 2525 Airport Thruway in Columbus, GA is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's location offer delivery services?

Yes, delivery is available daily from 5:00 AM to 11:30 PM, with options for same-day and no-contact delivery.