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McDonald's

3.6
(1032 reviews)

Business Details

2525 Airport Thruway, Columbus, GA
31904, United States
(706) 324-2525
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2525 Airport Thruway, Columbus, GA
31904, United States

Hours

Reviews

3.6
1,032 reviews
5 stars
399
4 stars
223
3 stars
172
2 stars
73
1 star
165

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff, long wait times, and unorganized service, leading to a negative dining experience.

Food Quality

Mixed reviews on food quality, with some praising specific items while others complained about cold, stale, or incorrect orders.

Cleanliness

Several reviews highlighted issues with cleanliness, particularly in the dining area and restrooms.

Management Issues

Customers expressed dissatisfaction with management's responsiveness and handling of complaints, indicating a lack of effective oversight.

Inconsistency

Many customers noted that experiences varied greatly, with some visits being satisfactory while others were disappointing.
  • RK
    Ryan Kelly
    Feb 15, 2026
    1.0
    Waiting for 30 mins after I placed an order in the dining area, still no food. All we wanted was a happy meal and to let my daughter play at the indoor playground. Playground area floors are slippery and sticky from not being clean all the kids socks are black from the filth. Will not be returning, you should not have to wait that long at a McDonalds. Crazy.
  • TD
    Tracy Ditchfield
    Feb 9, 2026
    1.0
    We just stopped in for an order of fries, which we paid $4.57 for. Not a meal, just fries. Is there a potato shortage that I'm not aware of? Last trip here for us.
  • DL
    Dustin Lewis
    Feb 8, 2026
    2.0
    This location has the RUDEST female staff I've ever seen in a restaurant. Complaining, muttering under their voice, being irritable.
  • DD
    David
    Feb 7, 2026
    1.0
    Drive-thru sucks Overlook the outside speaker box everytime Whole time inside lane keeps moving
  • CU
    Chris Unternahrer
    Feb 5, 2026
    1.0
    This particular McDonald's is the most unorganized and unprofessional establishment in the Columbus area. Receipts not coming out on kiosks manager accused us of trying to get free drinks because we didn't have Receipts from there machines. This place has been a problem for as long as I can remember please people stay away especially if your in a hurry and want a worry free experience. Keep moving

Frequently Asked Questions About McDonald's

What are the regular business hours at McDonald's located at 2525 Airport Thruway, Columbus, GA?

The McDonald's at 2525 Airport Thruway in Columbus, GA is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's location offer delivery services?

Yes, delivery is available daily from 5:00 AM to 11:30 PM, with options for same-day and no-contact delivery.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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