McDonald's

3.7
1395 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1619 Bradley Park Drive, Columbus, GA
31904, United States

Hours

Reviews

3.7
1,395 reviews
5 stars
549
4 stars
322
3 stars
228
2 stars
101
1 star
195

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unprofessional.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and overall lack of attention to detail.

Food Quality

Feedback indicated inconsistent food quality, with complaints about stale, cold, or poorly prepared items.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant and bathrooms, contributing to a negative dining experience.

Speed of Service

Customers frequently noted slow service, both in the drive-thru and inside the restaurant, leading to frustration.
  • DC
    death chain1
    2 days ago
    1.0
    Don't go at night got a raw patty on my double quarter pounder it's so raw it's cold and soft
  • GG
    gmtillman8
    2 days ago
    1.0
    I get it. It’s McDonald’s….my expectations should be low. But even at that, this is ridiculous. I ordered a fish sandwich that only had half a piece of cheese on it. McDonald’s sucks…all locations. No pride in anything anymore.
  • MJ
    Morgan Jenkins
    Oct 1, 2025
    1.0
    Asked for a water with a happy meal and was charged an upcharge for it. She was very rude. Said there was no way to put it in because it's "technically free" but they have to put it as an upcharge for a sweet tea because there is "no other way". Obviously water does not come with happ meal. You will be charged extra for it and given attitude.
  • DW
    Destiny Williams
    Sep 28, 2025
    5.0
    Love this McDonald’s Zaria was really sweet and has such a lovely sense of humor
  • MD
    Melanie Duarte
    Sep 22, 2025
    1.0
    I would not recommend this place at all their was some lady that come in there her name is Jett , they said she was the boss but she walked in yelling in front of us and the customer around us at a employee that she was talking to much . They don’t care to handle people food out but have time to loud at employees in front of customer don’t recommend

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 1619 Bradley Park Drive, Columbus, GA?

The restaurant is open Monday through Saturday from 5:00 AM to 11:00 PM and on Sunday from 6:00 AM to 11:00 PM.

Are the delivery hours different from the regular business hours?

Delivery is available Monday through Saturday from 5:00 AM to 11:30 PM, and on Sunday from 6:00 AM to 11:30 PM, slightly longer than in-store hours.